Unified Communications Systems and Contact Center Features

A few months ago, I wrote a blog about Unified Communication solutions including some contact center features like music on hold, callback when available, call queues, and routing rules (such The post Unified Communications Systems and Contact Center Features appeared first on Inside the Asterisk. Inside the Asterisk


Unified Communications and Improved Service Time

I’ve written multiple blogs in the past about how Unified Communications (UC) can improve workforce productivity, collaboration, etc. We even have an excellent white paper outlining some of the actual The post Unified Communications and Improved Service Time appeared first on Inside the Asterisk. Inside the Asterisk


How Unified Communications Boosts Workplace Productivity

Many organizations fuss around with different apps and new gizmos hoping to find the magic bullet solution to increasing their workplace productivity. But a growing number of businesses are learning The post How Unified Communications Boosts Workplace Productivity appeared first on Inside the Asterisk. Inside the Asterisk


What Your Unified Communications Phone System Does in a Typical Day

A couple of weeks ago I wrote a blog explaining what Unified Communications is. If you use a UC phone system, you might not even know where it physically is. Perhaps The post What Your Unified Communications Phone System Does in a Typical Day appeared first on Inside the Asterisk. Inside the Asterisk


Must-Have Unified Communications Features for Auto Dealerships

  Today’s car buyers have several options for where and how they purchase their vehicles. Senior Director at J.D Power, Arianne Walker, stresses that “shoppers are gathering information digitally up The post Must-Have Unified Communications Features for Auto Dealerships appeared first on Inside the Asterisk. Inside the Asterisk


Unified Communications: Videotelefonie, Application Sharing, Mobility & Co.

Das Thema Unified Communications ist, ähnlich wie die IP-Telefonie, aus der Geschäftswelt nicht mehr wegzudenken: Mitarbeiter und Geschäftspartner vernetzen sich und tauschen in kürzester Zeit Informationen aus. Durch verschiedene Kommunikationsmittel verbessern sie ihre Erreichbarkeit, steigern ihre Effizienz und beschleunigen somit Geschäftsprozesse. All dies ist nur durch eine vereinheitlichte und integrierte Kommunikationsstruktur möglich. Unified Communications by innovaphone bietet genau dies. Verschiedene Unified Communications Bausteine machen aus der VoIP Telefonanlage innovaphone PBX eine ausgereifte und dabei immer noch schlanke Kommunikationskomplettlösung. Bei innovaphone steht dabei der Webclient myPBX im Mittelpunkt. Er vereint verschiedene Unified Communications Elemente unter seiner übersichtlichen Oberfläche: Klassische IP Telefonie, Telefonkonferenzen, Firmenverzeichnisse, Verbindungsprotokolle, Presence-Angaben, Instant Messaging, Collaboration Sessions, Desktop Videotelefonie oder Videokonferenzen – mit der Unified Communications Lösung von innovaphone ist alles möglich, egal ob vom Büro, Homeoffice oder von unterwegs aus. innovaphone Blog