Tips for a Seamless Upgrade to a New Office Phone System
When upgrading an office phone system, arming yourself with information can guarantee an easier transition and a smoother sales process. Digium Product Marketing Manager Matthew Hilton and Digium Account Executive The post Tips for a Seamless Upgrade to a New Office Phone System appeared first on Inside the Asterisk. Inside the Asterisk
7 Skype Tips and Tricks You Didn’t Know
Skype is nothing new to most of us. We all love how simple and straightforward Skype is. It probably only takes you less than 30 minutes from downloading to dialing your first call through Skype. You think you already know all about Skype? Well, there might still be some features that will surprise you! Check out the 7 Skype tips and tricks in this post to see what they are! #1 How to Make Calls from Skype Contact List Do you know you can start a Skype call by double-clicking on a contact? Here’s how: Click Tools >> Options >> General Settings Check the box: When I double-click on a contact start a call Pretty easy, huh? #2 How to Hide or Show the Skype Moving Pencil You must have noticed that when you are chatting with someone on Skype message, there’s a pencil image moving showing you that someone is editing his/her message. Not a big fan of this feature? No problem. Here’s how you can hide it and have more privacy: Click Tools >> Options >> IM & SMS >> IM Settings >> Show Advanced Options Uncheck the box: Show when I am typing #3 How to Clear Skype Chat History Erase your chat history in Skype…
5 Tips to Grow your VoIP Reseller Business
Everyone is always looking for ways to grow their VoIP reseller business and the industry can be a very competitive field. We have been in the VoIP business for awhile and have seen plenty of changes. Here are 5 tips we want to pass on to you make sure you’re doing everything you can to grow! Pro Tip #1: Partner with manufacturers who offer top tier support You want to partner with manufacturers and tier 1 distributors who offer the same customer service and support as you do with your customers. Although, price can be a heavy factor, try to weigh all the other value add aspects a partner can bring to you. Get a good idea of their whole process. Here are some questions I would ask: What percentages of packages ship same day? Do you handle the returns or will I be dealing directly with a manufacturer? How is technical support handled? What is the return time of a voicemail or email to my account manager? Will I have a dedicated account representative? Pro Tip #2: Take advantage of all marketing materials and educational documents available to you Ideally you would like to work with a partner that has marketing materials for you to use and…