AI and Video Banking: Impacting the Future of Financial Services Now

While artificial intelligence (AI) will soon have its place at the table in just about every industry worldwide, it’s already having a huge impact on how financial services enterprises conduct business, particularly in contact centers, by shifting calls to self-service or to a chatbot to lower costs. However, there’s a lot of potential to use  Read More The post AI and Video Banking: Impacting the Future of Financial Services Now appeared first on Vidyo Blog. Vidyo Blog


Polycom Talks New Products and Services at ITEXPO 2019

One of the things that keeps us coming back to ITEXPO year after year is the opportunity to meet manufacturers face to face and hear what they have to say about their brand, and what might lie on the horizon for VoIP technology. While attending ITEXPO 2019 we were able to catch up with Darren Knapp of Polycom! This was a great opportunity to hear about all of the exciting things that are in store for one of the top brands in the industry! Being that we are a value-added distributor of Polycom products, we feel it’s important to our customers and resellers to hear about new products, features and roadmaps from Polycom directly, and we were able to deliver! During our interview with Darren, he gave us some insight into the direction Polycom is heading towards.  Everything from more affordable VoIP phones to their new service programs PDMS (Polycom Device Management Service) and their new DaaS (Device as a Service) program which allows providers to rent IP phones with no contract instead of buying them up front! But we’re not going to just tell you about what Darren had to say.  You can watch for yourself! Check out the video above and watch the full interview from ITEXPO 2019!…


Resellers: Add Cloud Services to Grow Your Business

Over the last few years, cloud computing services have dominated the information technology market. Cloud has become the go-to solution for various products and services, including business communications. Now that The post Resellers: Add Cloud Services to Grow Your Business appeared first on Inside the Asterisk. Inside the Asterisk


Video Banking Offers Many Benefits For Your Financial Services Contact Center

Your contact center is your hot spot for ensuring customer satisfaction, maintaining customer loyalty, and identifying up-sell and cross-sell opportunities. Traditional communication methods, like a phone call, don’t offer the personal touch that your customers can experience with VidyoConnect, a real-time video platform that offers a more personal, face-to-face connection. In this video, you’ll learn  Read More The post Video Banking Offers Many Benefits For Your Financial Services Contact Center appeared first on Vidyo Blog. Vidyo Blog


Choose VoIP and Sip Termination Services from Reliable Sip Trunk Providers

If you want to get the best VoIP and Sip termination services, choosing the best SIP trunk provider would be your only option. However these days, choosing the most reliable SIP trunk provider can cost you too much time and energy since you have to devote much of it to calling each and every provider. We all have to work, run the business, and reap the benefits all together so finding SIP trunk providers should be done fast. A Little Research can help If you are looking for a provider that will offer SIP termination services a little research could go a long way. There are so many SIP trunk providers that get built and established every day and this can make matters even worse, and make it harder for you to find the best one out there. Try to run down information from telecommunication sites and visit their discussion boards and forums. You might be able to get reviews and feedbacks from users with a similar problem as yours. And they might even be able to suggest and recommend certain SIP trunk providers to do the job. These information come from real users and real people who have experienced the same thing and are probably the best people to…