November Hardware Roundup: New Poly Teams Phones, Fanvil X5U-Red and More!

Poly’s CCX Microsoft Teams VoIP Phones Poly introduced the CCX Series of Microsoft Teams Edition desk phones! The CCX Series is designed to increase workplace productivity with intuitive interfaces that help employees and executives get to work immediately and hassle-free.  This series includes the CCX 400, CCX 500 and CCX 600. These phones will ship in January 2020. Call our VoIP experts at 1-800-398-8647 for more details: New Fanvil X5U Red Mid-level IP Phone If you are looking for an IP phone that will stand out for an emergency event, you must check out Fanvil’s new X5U Red IP phone! See some cool features of this unit: 3.5-inch color screen 2.4-inch side color screen  4 line keys, 30 DSS keys  SIP Hotspot 16 SIP Lines  PoE, Gigabit   Poly’s Studio X Series The last new hardware we are going to introduce this month is the Poly Studio X Series phones. These phones are purpose-built video conferencing devices designed for small to medium room settings. This series includes Poly Studio X30 and Poly Studio X50. Both devices will run the Teams application natively (in 2020). See highlighted features: 4K Ultra high definition (UHD) Advanced noise suppression and unmatched video production rules Ability to control with the new Poly TC8 touch screen…


October VoIP Phone Roundup: Fanvil XU Series, Grandstream GRP2615 and Poly Trio 8300!

October is all about new IP phones at VoIP Supply! This month, we are introducing some more new exciting VoIP phones from our top brands. Let’s dive in! Fanvil’s XU Series IP Phones If you’ve heard about Fanvil’s X Series IP phones, you must check out their XU Series! These new VoIP phones come with additional side screens and more buttons to allow easy management and navigation.  Better yet, the XU Series is equipped with up to 60 programmable DSS keys (12 two-colored physical keys)! Who doesn’t love buttons? This series include th X3U, X4U, X5U, and X6U. Be sure to check them out! 3.5 inch side color screen(s)  Up to 5 line keys, 60 DSS keys  Up to 20 SIP Lines  PoE, Gigabit  Opus support, IPV6  Harman Speaker  Built-in Bluetooth  Poly Trio 8300 Conference Phone is Here! The Poly Trio 8300 Conference Phone is also this month’s big star! Designed for small meeting rooms with up to 5 people, this powerful conference phone offers the same familiar interface as its predecessors and allows users to join meetings quickly and effectively in just seconds with the touch of a button. This device is currently in stock! Get one of them to try out! Up to 3 line registrations Audio connectivity…


How to Combat Gray-Market Poly Devices on Amazon

Are you struggling to compete with low pricing Poly devices on Amazon? We feel your pain! To help you combat the gray market, the VoIP Supply team put together a list of strategies you can follow to win back your deals!  How to Combat The Poly Gray Market on Amazon #1 Authorized Partner: Tell your customer that you are an Authorized Poly Partner. Poly can generate an official letter for you to this effect.  #2 Warranty: Let your customers know that you only sell authorized NEW products and they are fully covered by Poly’s manufacturer warranty. Anything purchased from an unauthorized source is at their own risk such as having defects, missing accessories or components, etc. #3 Promotions: Poly offers great rebates and promotions frequently. Explain to your customer that gray market devices are not eligible for Poly promotions. #4 Configuration: Explain that you offer FREE configuration services on devices you provide. Let your customer know that if they  use BYOD (Bring Your Own Device), that you’ll need to charge a “configuration fee” because the device is not passing through your warehouse for pre-configuration and thus your workload is much greater.  We often see $ 10 to $ 15 per phone as a configuration charge   #5 Support: Explain that you…