Troubleshooting: How to Pair a BlueParrott B250-XT VoIP Headset

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.  In previous Mom’s calling Q&A series, we have discussed: What is IP Faxing? Today, we have more new real questions and answers from VoIP users just like you.   My BlueParrott Headset Won’t Pair, What Can I Do? Q: My BlueParrott B250-XT headsets are not connecting to phones. What should I do? A: You can try different power supplies to make sure the issue is not from a bad charging cord. And then try the following steps to pair your BlueParrott headset with your phone: Turn your headset on and try pair it with your phone by holding the pairing button on the headset Once you hear “discovering”, enter the default password “0000” If the headset still won’t connect to your phone, contact technical support. See the user guide for more information. STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591 The post Troubleshooting: How to…


The Jabra Pro 920 Wireless Headset: How to Set Up Remote Call Control

Whether you are a sales rep, a call center agent, or a customer service associate, you’ll love Jabra’s remote call control feature! It gives you true wireless communication experience by allowing you to answer and/or end a call on your desk phone. Today we are going to show you how to set up this cool feature on Jabra’s Pro 920 wireless headset. Don’t miss it! How to Set up Remote Call Control on Jabra’s Pro920 Wireless Headset In order to enable the remote call control feature on Jabra’s Pro 920, your desk phone needs to have an electronic hookswitch (EHS) or a remote handset lifter (RHL) installed.  Setting up remote call control on Jabra’s Pro 920 wireless headsets is fairly simple! Let’s get started: Step 1: Simultaneously press and hold both handset volume buttons until the voice prompt says “Setup” and then release the button. Step 2: Now you need to use the headset buttons to cycle through the settings and values you desire. For the remote call control setting, you’ll need to see 4 times of flash and select the connection mode you need accordingly. See the chart below for the base lights indicator guide:  Did you set up the remote call control on your Pro 920 successfully? Read…


Plantronics Voyager 6200: A Lightweight VoIP Headset for Work and Life

Knowing what you are getting before making that purchase is always a wise move! Today, we invited our VoIP consultant, Jon Garbin, to show you what you can expect from the Voyager 6200 UC VoIP headset. Let’s get started! What’s Included in the Voyager 6200? This headset comes with a travel case, Bluetooth dongle for you to pair up with your device, two different sizes earbuds (small and large), and a cradle for charging purpose. A travel case A Bluetooth® dongle 2 extra earbuds (small and large) Cradle for charging Look & Feel of the Plantronics Voyager 6200 The first thing you will notice when trying the Voyager 6200 is that it’s super light! If you are looking for a zero-stress headset for all-day use, the 6200 will definitely be a good fit. The Voyager 6200 is designed to use both inside and outside your workplace. Whether you are on a call with your customer in the office or you are jogging outside during your off time, this headset will be your perfect partner. See more unique features: 4 built-in microphones Auto answer and pickup button Volume control Super light for in/out office Adjustable earbud sizes “Overall, the Voyager 6200 is a great option. I use it with my customers…


Plantronics Office Headset

Plantronics is a hardware company based in Santa Cruz, California, and specializes in light-weight headsets. After the huge success of its Bluetooth headsets, it has entered the market of office headsets with its Savi Office System (both wired and wireless). Here is a brief introduction to and review of the Plantronics office headsets and their effectiveness. Plantronics Office Headset: Technical Advantage The Plantronics Savi Office system consists of a base unit and a couple of headsets. The whole system is packed in a black and silver casing, which gives it a distinct professional appearance. The base unit is around 3.9 inches wide, 3.5 inches deep, 3.7 inches tall. The headsets include noise-canceling and DECT 6.0 technology to give calls a crisp and clear reception. The ear gel helps the ear piece feel much more comfortable, although some users may find this type of headset difficult to get used to if it is their first time using ear gel headsets. Savi Office has a massive roaming range of up to 350 feet, add to this the ability of automatic power adjustment based on the distance from the base station and you have sufficient talk time between charges. Its average battery life is 9 hours for the convertible headset and 6 hours…


Plantronics Headset

A headset is a headphone combined with a microphone and offers all functionalities of a telephone handset with hands-free operations. However, over the years, these functionalities have seen a lot of modifications and additions. Here is a look at some of the categories under which Plantronics, a leading headset developer, manufactures its products. Different Types of Plantronics Headsets Listed below are the popular Plantronics headset categories: 1.Phone Headset: These headsets are targeted more towards the office or home environment. For example let us study the Plantronics CS70N. It gives the best of both worlds in one professional wireless headset: premium audio performance and sleek, comfortable styling. It features a top-of-the-line; noise-canceling microphone for clear speech, even in environments with distracting background sounds. The CS70N is perfect for a wide variety of users and business environments. A superior microphone and earpiece create a high-performance headset, yielding great results with both traditional phone lines and IP telephony systems. 2.Mobile Headset: A mobile headset is expected to provide mobile users hands free comfort, irrespective of whether they are talking or listening to music. Plantronics’ premier Discovery series does that and more. For example, the Plantronics Discovery 655 Bluetooth is an extremely light headset, weighing just 0.3 ounces. It uses digital signal processing (DSP)…