The Air Force Association Continues to Soar With the Help of Vidyo

The post The Air Force Association Continues to Soar With the Help of Vidyo appeared first on Vidyo Blog. Vidyo Blog


Introducing the New Desktop Softphone for Switchvox

As part of our dedication to enriching the Switchvox ecosystem with new features, we are pleased to announce the release of the new Switchvox Desktop Softphone for macOS and Windows! The post Introducing the New Desktop Softphone for Switchvox appeared first on Inside the Asterisk. Inside the Asterisk


Why the Softphone is Vital for Today’s Workforce

When you look at today’s workforce, it’s easy to notice the shift occurring from employees working exclusively in office to an increasingly remote workforce. Initially, it was thought that the The post Why the Softphone is Vital for Today’s Workforce appeared first on Inside the Asterisk. Inside the Asterisk


Three Measurable Benefits of Video-Enabling Your Contact Center

With improvements in the quality of mobile networks and the increasing popularity of consumer video chat services such as FaceTime and WhatsApp, making a video call has become almost as natural as a phone call or texting. Integrating video chat into your customer service is, therefore, a logical way to adapt to the way your  Read More The post Three Measurable Benefits of Video-Enabling Your Contact Center appeared first on Vidyo Blog. Vidyo Blog


PBX Call Assist 3 – Erreichbarkeit immer dabei

Die Zeiten von klassischen 9-5-Jobs sind vorbei. Arbeitsplätze sind flexibler als je zuvor und immer mehr Menschen entscheiden sich für das mobile Arbeiten. Das “von wo“ ist inzwischen in vielen Berufen völlig unwichtig geworden: Solange eine Internetverbindung zur Ausstattung gehört, kann nahezu von überall gearbeitet werden. Mit PBX Call Assist Der Originalartikel PBX Call Assist 3 – Erreichbarkeit immer dabei wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Innovation Can Take Many Forms

A couple of months ago, I spoke at the Cloud Comms Summit in London on Innovation. Many companies in addition to Sangoma gave their innovation pitches. And most of them focused on The post Innovation Can Take Many Forms appeared first on Inside the Asterisk. Inside the Asterisk


D wie Design – COMfortel D-Serie

Die neue COMfortel D-Serien Telefone bieten anspruchsvolles Design für den Arbeitsalltag. Doch was genau gilt es bei der Gestaltung eines neuen Telefons zu beachten und warum gehört zu einem guten Design mehr als nur ein schickes Äußeres? Damit unsere D-Serien-Telefone allen Anforderungen des Alltags gerecht werden können, haben wir mit Der Originalartikel D wie Design – COMfortel D-Serie wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


5 Ways a Hosted Phone System Can Help Small Businesses Succeed

Walking around and browsing the small businesses of the historic downtown areas of any city is an increasingly popular weekend activity across America. Especially with millennials, these older areas are The post 5 Ways a Hosted Phone System Can Help Small Businesses Succeed appeared first on Inside the Asterisk. Inside the Asterisk


Large Retailers Trust Sangoma for their Data Network Solutions

The telephony card market in general has been agreeably declining for some time. Despite this, Sangoma’s telephony card division has continued to show tremendous strength, year after year, specifically in The post Large Retailers Trust Sangoma for their Data Network Solutions appeared first on Inside the Asterisk. Inside the Asterisk


Embedded Video Is Key for Engaging With Your Customers

There’s always room for improvement in everything you do. That includes customer engagement — and here’s a fresh way to do that: Add embedded video to your communications applications, whether for technical support or sales. According to the results of Vidyo’s survey, The Rise of Embedded Video Communications Report 2018, the top four use cases  Read More The post Embedded Video Is Key for Engaging With Your Customers appeared first on Vidyo Blog. Vidyo Blog


3 Reasons Why You Should Subscribe to a Hosted Phone System

Statistics show that most of you reading this are subscribed to some sort of monthly service or delivery of goods. Music and video streaming services, meal kits, delivery of home The post 3 Reasons Why You Should Subscribe to a Hosted Phone System appeared first on Inside the Asterisk. Inside the Asterisk


Unified Communications and Improved Service Time

I’ve written multiple blogs in the past about how Unified Communications (UC) can improve workforce productivity, collaboration, etc. We even have an excellent white paper outlining some of the actual The post Unified Communications and Improved Service Time appeared first on Inside the Asterisk. Inside the Asterisk


Top Reasons Businesses Aren’t Adding Video to Their Communications Strategy

With real-time video communications growing rapidly in such markets as healthcare and financial services, why are other businesses still reluctant to embed this technology in their communications applications? The top two reasons, according to Vidyo’s recently released survey, The Rise of Embedded Video Communications Report 2018, are cost and security. Not too surprising. But if  Read More The post Top Reasons Businesses Aren’t Adding Video to Their Communications Strategy appeared first on Vidyo Blog. Vidyo Blog


Drum Roll Please: Announcing Switchvox 7

Here’s some exciting news: The latest version of our award-winning Unified Communications platform, Switchvox 7, is now available! This is a big deal. It marks a major milestone in the The post Drum Roll Please: Announcing Switchvox 7 appeared first on Inside the Asterisk. Inside the Asterisk


How Unified Communications Boosts Workplace Productivity

Many organizations fuss around with different apps and new gizmos hoping to find the magic bullet solution to increasing their workplace productivity. But a growing number of businesses are learning The post How Unified Communications Boosts Workplace Productivity appeared first on Inside the Asterisk. Inside the Asterisk


Professionelle Erreichbarkeit mit COMfortel Mobile Business

Die neue FMC-App von Auerswald COMfortel Mobile Business ist nun kostenlos im App Store und auf Google Play erhältlich. Doch wer kann die App sinnvoll einsetzen und wofür steht die Abkürzung FMC? COMfortel Mobile Business schafft eine beinahe nahtlose Integration von Festnetztelefonie und mobiler Kommunikation und ist damit ein perfektes Der Originalartikel Professionelle Erreichbarkeit mit COMfortel Mobile Business wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


PBX Manager – Der verlängerte Arm zum ITK-System

Die neue App von Auerswald PBX Manager ist nun kostenlos im App Store und auf Google Play erhältlich. Sie bietet die Steuerung von ITK-Systemfunktionen über das Smartphone für aktuelle Auerswald Systeme. PBX Manager ist eine neue Evolutionsstufe von PBX Control und löst diese nun bei der Steuerung von aktuellen Auerswald ITK-Systemen ab. Der Originalartikel PBX Manager – Der verlängerte Arm zum ITK-System wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Veterans Day: Rush University and Vidyo Help Military Vets on the “Road Home”

Virtual healthcare is one weapon that military veterans can use to combat a variety of behavioral ills — from depression to PTSD — they may suffer after their tours of duty have ended. Virtual care is the natural next step in the progress of providing mental healthcare to our veterans, and Vidyo is proud to  Read More The post Veterans Day: Rush University and Vidyo Help Military Vets on the “Road Home” appeared first on Vidyo Blog. Vidyo Blog


Top 5 Reasons for an On-Premise Phone System

There are many good reasons to put your Unified Communications phone system in the cloud.  For example: You don’t have to lay out the cost of the system upfront. You The post Top 5 Reasons for an On-Premise Phone System appeared first on Inside the Asterisk. Inside the Asterisk


Starting the Year with a Bang! – Our Most Recent Awards

It’s a great time to be in the Unified Communications (UC) market! Market trends show that businesses are choosing UC when buying new or upgrading old phone systems. This means The post Starting the Year with a Bang! – Our Most Recent Awards appeared first on Inside the Asterisk. Inside the Asterisk


3 Ways School Mass Alert Notifications Are Enhanced with UC

Communicating information to hundreds, sometimes thousands, of people is a common occurrence for schools. Sending home a note with the kids or putting information on a flashing sign outside may The post 3 Ways School Mass Alert Notifications Are Enhanced with UC appeared first on Inside the Asterisk. Inside the Asterisk


Build vs. Buy: Identify Your Strategy for Embedded Video

Investing in complex new technology is always better when you have choices for how to implement it. This makes it easier when you have a set budget and know your development team’s degree of expertise regarding the technology. Embedded video communications is one such offering that has multiple implementation options. These options are covered in  Read More The post Build vs. Buy: Identify Your Strategy for Embedded Video appeared first on Vidyo Blog. Vidyo Blog


Auerswald Online Shop: Was ändert sich für mich?

Ab sofort können Käufe von Auerswald Zubehör und Ersatzteilen, sowie Freischaltungen über unseren neuen Online Shop abgewickelt werden. Er ist online und einsatzbereit. Wir haben hier die wichtigsten Informationen zusammengetragen: Ziel war es, die bisherigen Portale distriCOM und das Auerswald Upgradecenter zu einer gemeinsamen Plattform zusammenzuführen, die alle bisher bereitgestellten Der Originalartikel Auerswald Online Shop: Was ändert sich für mich? wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


State of Phone System Buying 2019

It’s a fact that in the near future, those entering the workforce will have no memory of what the workplace looked like before Unified Communications (UC). They will have never The post State of Phone System Buying 2019 appeared first on Inside the Asterisk. Inside the Asterisk


What Your Unified Communications Phone System Does in a Typical Day

A couple of weeks ago I wrote a blog explaining what Unified Communications is. If you use a UC phone system, you might not even know where it physically is. Perhaps The post What Your Unified Communications Phone System Does in a Typical Day appeared first on Inside the Asterisk. Inside the Asterisk


What Will Your Job Look Like in Three Years?

The pace of technological change rarely has a rapid and dramatic impact on large swaths of industries. For example, it took over a dozen years for the rise of the internet to so dramatically change the shape of the home entertainment industry that the digital world put the old business model to bed. Blockbuster famously  Read More The post What Will Your Job Look Like in Three Years? appeared first on Vidyo Blog. Vidyo Blog


Why Phone System User Experience is Important

Ever tried to open a door with a vertical handle by pulling it, only to find it’s a “push door”? Or a door with an obvious “push” handle that inexplicably The post Why Phone System User Experience is Important appeared first on Inside the Asterisk. Inside the Asterisk


Switchvox in Review: What the Best Value in UC Has to Offer

In today’s saturated market of business phone system solutions, it is not easy to decide which one is the right choice for your business needs. Some vendors offer too many The post Switchvox in Review: What the Best Value in UC Has to Offer appeared first on Inside the Asterisk. Inside the Asterisk


How Mature Is Your Virtual Care Program?

Virtual healthcare providers periodically assess various program metrics to understand their current state and maturity and benchmark them against peers and industry innovators. Vidyo has developed a model to help you assess the maturity of your virtual health program and guide your program to success. The Virtual Care Maturity Model assessment tool will help you  Read More The post How Mature Is Your Virtual Care Program? appeared first on Vidyo Blog. Vidyo Blog


What is UC in 1 Minute and 45 Seconds?

I still regularly get questions asking me to explain Unified Communications systems. It’s a murky topic, so that’s understandable. There are various reasons the topic isn’t as clear as it The post What is UC in 1 Minute and 45 Seconds? appeared first on Inside the Asterisk. Inside the Asterisk