How to Switch Mobotix’s M73 IP Camera Boot Options

Mobotix M73 High-End IP Camera is one of our latest and popular IP cameras at VoIP Supply. Today we are going to demonstrate how to read, switch and select a boot option on the camera. Let’s get to it! By default, your M73 IP camera starts as DHCP client and automatically tries to get an IP address from a DHCP server. To start the camera in a different mode, users can activate the boot menu of the camera and select the desired boot option. First, you need to know how to read the boot options. Check out the table below to see the boot options and the corresponding number of flashes:  How to Read Mobotix M73 Boot Options How to Switch and Select a Boot Option on M73 IP Camera To switch the boot option, briefly press the key of the M73 camera. The camera will return to the first boot option after the last option.  When you see the boot option you want, simply long press the key to select and the camera will confirm the selection by flashing the LED rapidly for 3 seconds. After 20 second, you will hear a sound according to the table above. That’s it! Did you successfully change the boot option? M73 is…


Xorcom CloudPhone Mobile App is Now Available for iOS and Android!

Xorcom CloudPhone, a SIP softphone for Xorcom PBX extensions, is now available for iOS and Android! This app is fully integrated with executive-grade features and it is compatible with all Xorcom VoIP PBX systems. What’s Cool About Xorcom’s New Mobile App? Now users can use the extension and contacts on their mobile phone and set do-not-disturb schedules, transfer calls record calls and more! Also, your mobile number won’t be seen when making calls using CloudPhone and you’ll be reachable on your direct office phone number. With CloudPhone, all users and call flow are centrally managed in CompletePBX. Learn how to set up CloudPhone Softphone on CompletePBX here! What do you think about Xorcom’s new softphone mobile app? Have you tried it yet? Share your thoughts with us! If you’d like to learn more about Xorcom updates, visit our Xorcom page or give us a call at 1-800-398-8647! The post Xorcom CloudPhone Mobile App is Now Available for iOS and Android! appeared first on VoIP Insider. VoIP Insider


Welcome 2020 with Exciting New VoIP Doorphones, VoIP Gateway, IP Camera and More!

Gear up for 2020 with our new VoIP hardware this January! VoIP Supply kicks off this new year with some exciting new innovations from some of our top brands, including Fanvil’s new all-in-one doorphones, Mobotix’s new intelligent camera, Patton’s analog VoIP gateway and so much more! Let’s check them out: Fanvil’s New All-in-one i33V & I33VF Doorphones The Fanvil I33V is an all-one-one access control device that doubles as an intercom and broadcasting solution. The doorphone is a wall-mounted unit that features infrared night vision, supports 2 SIP lines and allows for access control via call, code, or RFID/IC card and indoor switch! The I33VF is the same doorphone but designed for flush-mount installations. These doorphones are coming soon. Stay tuned! Patton SmartNode SN200 Analog Telephone Adapter & VoIP Gateway The SN200 Series are Patton’s latest analog telephone adapter and VoIP gateways. These units support a variety of telephony interfaces, from 1 to 4 simultaneous calls with options for FXS and FXO ports available for survivability or number portability during the ALL-IP migration phase. The Patton SN200 series are interoperable for voice and T.38 fax with leading SIP service providers, Softswitch vendors, and major IP-PBX manufacturers. The SN200 Series is now currently available! Don’t forget to take advantage of our…


The Snom M-KLE Series – A True Key Line Emulation DECT Solution

Have you ever tried Snom’s DECT Phones? If yes, you will know how flexible and easy to use their devices are. During our Snom webinar yesterday, we showcased Snom’s latest innovation, the M-KLE Series DECT Solution. The M-KLE Series includes the M100 KLE, M10 KLE, M10R KLE, and M18 KLE. Businesses can mix and match any of these for up to 10 devices. Some key features we addressed include: Multi-line appearance – Backlit – L1 – L4 on all devices 8 SIP Accounts / 6 concurrent calls Use in Key Line or non-key-line mode Intercom, privacy mode Reboot via XML push Connect up to 10 handsets/desksets per base Key Line Emulation System Snom is the only manufacturer offering a true key-line emulation system, a feature that allows users to handle shared line appearances locally without the need of a service provider. Click here to learn more about the M-KLE features! In the webinar, we also discussed Snom’s single-cell and multi-cell DECT solutions. Check out a comparison chart here: If you missed our webinar, don’t forget to download the presentation slides here! The webinar recording is coming soon. Stay tuned! Upcoming Snom Webinar VoIP Supply and Snom are co-hosting another webinar on February 5th, at 2 PM to discuss Snom’s wireless…


How to Find a Missing VVX D230 Wireless Handset

Did you misplace your DECT handset again? If you are using the VVX D230 handset, you will be able to locate it with ease!  How to Find a Missing VVX D230 Wireless Handset As long as your VVX D230 handset is within the range, it’s easy to locate your handset. Indoors, a VVX D230 handset can be located up to 165 feet away from the base station. Outdoors, it can be located up to 980 feet away. Simply press “Find” on the base station, the handset will ring until answered. That’s it! Did you find your wireless handset? Learn more VVX D230 features here. Don’t forget to also  join our upcoming Poly webinar to learn more about the D230 handset! The post How to Find a Missing VVX D230 Wireless Handset appeared first on VoIP Insider. VoIP Insider


Algo 8186: A Wideband IP Horn Speaker for Emergency Alerting

Safety is a top priority in your facility, and that’s where Algo’s 8186 IP speaker comes into play! This weatherproof SIP compliant IP loudspeaker is designed for voice paging, loud ringing, and emergency and security alerting. Whether you have a large warehouse, production floor, parking lot or a school playground, the Algo 8186 has you covered!  Mix and Match your Paging Solution with Algo Did you know you can mix and match your desired paging system with all Algo IP paging devices? Algo’s 8186 IP speaker is compatible with Algo’s 1202 high visibility call button and the 1203 single gang call switch. These buttons can be programmed through the web interface to send emergency notification via voice paging. See an application scenario below: Algo 8186 Key Features: Made in Canada Wideband G.722 codec support for HD Voice Multicast receive or broadcast capability Syn-Apps SA-Announce SIP compatibility with all leading UC vendors including: Avaya, Broadsoft, Cisco, Digium/Asterisk, Mitel, Metaswitch, NEC, and Polycom to name a few Configurable through web interface Auto-provisioning (i.e., TFTP, FTP, HTTP) SNMP supervision Download the Algo 8186 datasheet hereLearn more about Algo’s 8186 paging speaker on our website or simply give us a call at 1-800-398-8647! The post Algo 8186: A Wideband IP Horn Speaker for Emergency…


Troubleshooting: How to Pair a BlueParrott B250-XT VoIP Headset

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.  In previous Mom’s calling Q&A series, we have discussed: What is IP Faxing? Today, we have more new real questions and answers from VoIP users just like you.   My BlueParrott Headset Won’t Pair, What Can I Do? Q: My BlueParrott B250-XT headsets are not connecting to phones. What should I do? A: You can try different power supplies to make sure the issue is not from a bad charging cord. And then try the following steps to pair your BlueParrott headset with your phone: Turn your headset on and try pair it with your phone by holding the pairing button on the headset Once you hear “discovering”, enter the default password “0000” If the headset still won’t connect to your phone, contact technical support. See the user guide for more information. STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591 The post Troubleshooting: How to…


How to Add RFID Cards to a Fanvil Door Phone

Fanvil’s door phones add an extra layer of security to your facility. Their all-in-one door phones come with a unique feature set and flexible options. Today we are going to show you quickly how to add RFID cards to a Fanvil door phone under 10 minutes! Let’s get started: How to Add RFID Cards to a Fanvil Door Phone Go to EGS Settings> Under “Card Reader Working Mode”, select “Card Issuing” and click Apply.  Scan your RFID card to the card reader on the door phone Go to EGS Access > You should see your card ID appear in the ID field. Here you can create access rules for the user of the card. Click Add when you are done.  Once you have added all the RFID cards, go back to the EGS Setting tab. Under Card Reading Working Mode > Change from Card Issuing to Normal and click Apply. You are all set! Have you used Fnavil’s RFID card feature on one of their door phones? How does this feature help your business? Share with us! Learn more about Fanvil’s door phones here! The post How to Add RFID Cards to a Fanvil Door Phone appeared first on VoIP Insider. VoIP Insider


What Is IP Faxing?

Are you still using a traditional faxing service? It’s time for a change! IP faxing not only can lower your costs, but it also increases your work efficiency. If you haven’t heard about IP faxing, don’t start missing out, read this post to learn from the basics! What is IP Faxing? IP faxing, also called Fax over IP (FoIP), is a technology of sending fax documents over an IP network. Traditionally, we send and receive fax documents over the PSTN (Publicly Switched Telephone Network);  now with FoIP, we bypass the PSTN completely. How Does IP Faxing Work? With IP faxing, your fax document is first packetized, then encapsulated in a transport protocol and sent from “Point A” to “Point B”. Point A and Point B are typically fax machines that interface with a Fax over IP gateway or some sort of IP adapter. These devices allow fax machines to interface with an IP network as well as conduct the digitizing and encapsulating of the fax document.  Why IP Faxing? IP Faxing comes with many unique benefits. Since you are using your existing network for the faxing service, fax over IP is very cost-effective compared to traditional faxing (fax over PSTN). Bringing your fax documents into IP realm will also allow…


The Algo 8180 (G2): A High-Efficiency SIP Loudspeaker

Algo is known for its high efficiency VoIP paging solutions. If you are looking for a flexible loudspeaker that simply works, you can’t miss out on the Algo 8180 (G2) audio alerter! This perfect paging solution is designed for noisy environments such as warehouses, workshops, restaurant, and machine shops. Let’s check out some of the cool features: Algo 8180 (G2) SIP Audio Alerter Key Features The Algo 8180 (G2) is the next generation of the original Algo 8180. It comes with enhanced features such as enhanced multicast options, a relay input for using a button, and dedicated emergency alert extensions. This alerter is SIP compliant network audio device. When registered with a SIP server, one endpoint will play an audio file from internal memory upon ring detection. See more features: Made in Canada Dual-purpose loud ringing and/or talkback voice paging Significantly louder (eight to twenty times) than typical telephones SoundSure ambient noise compensation adjusts output for noise level Selectable/customizable alert tones or announcements PoE eliminates local power supply Multicasting capability for wide area notification Voice Paging with talkback capability High efficiency and high output wideband speaker Pre-loaded with several ringtones including bell, chime, gong, buzzer, etc Supports custom uploaded WAV files or recorded messages Multicast receive or broadcast capability Watch…


What IP Phones are Supported by 3CX?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.  In previous Mom’s calling Q&A series, we have discussed: What VoIP Phones are Certified for Microsoft Teams? Today, we have more new real questions and answers from VoIP users just like you.   What SIP Phones can I use with 3CX? A: I am looking for an IP phone that will work with 3CX phone system. Could you give me a list? Q: 3CX supports many known brands such as Fanvil, Snom, Yealink and Grandstream, etc. Here’s a quick list: Fanvil C Series Fanvil H Series Fanvil X Series Grandstream GXP16 Series Grandstream GXP17 Series Grandstream GXP21 Series snom D1 Series snom D3 Series snom 7/D7 Series Yealink T1 Series Yealink T2 Series Yealink T4 Series Yealink T5 Series Download our free service provider compatibility guide to learn more! STAY TUNEDCome back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591 The post What IP Phones are Supported by 3CX? appeared…


Live Demo: Sangoma Zulu UC & Zulu Mobile (Webinar Recap)

Have you checked out Sangoma’s new Zulu mobile? During our webinar today, Todd from Sangoma shared a lot of good information about Zulu UC & Zulu mobile, including the key features & functionalities, interactive user interface, and even a live demo to show you how it works in real life!  If you missed our webinar, I highly recommend you download our presentation slides here to review! The webinar recording will be shared out in a few days. Stay tuned! Sangoma Zulu Desktop and Mobile Integration Key Features: Feature-rich softphone clients CTI – Browser and desktop integration for FreePBX & PBXact Chat (1 to 1 messaging and Group Chat via Rooms with Emojis) File transfer & Sharing Presence control Call pop-ups SMS (requires SIPStation SIP Trunking service) Fax (requires PBXact or a paid FreePBX add-on) Screen Sharing (Beta) Zulu UC comes included with all PBXact Systems. If you are using Zulu for FreePBX, here’s the pricing for licensing: 2-user for 1 year: FreePBX license is Free! 20-user for 1 Year – $ 199 MSRP 1000-user for 1 year – $ 1999 MSRP Also, don’t forget about Sangoma’s current promotions for resellers! It’s your chance to get up to $ 50 per item on select Sangoma devices and deeper discounts on FreePBX…


First Look: Meet Snom’s M-KLE Series DECT Phone Handsets and Desksets!

Are you still searching for an intuitive, easy-to-deploy DECT phone solution for your team? Look no further! Snom’s M-KLE series DECT phones are the perfect solution you’ve been looking for.  Designed for an active, on-the-go workplace, the M-KLE series DECT phones come with easy calling features and deployment options.  This series includes the M10 and M10R DECT handsets, M100 base station, and M18 DECT deskset. Let’s take a closer look: Snom M10 & M10R DECT Handsets The Snom M10 is a 4-line DECT handset designed for small businesses who need to quickly manage their call routing. What’s cool about this unit? It supports key system emulation, a features that allows users to handle shared line appearances locally without the need of a service provider! Answer, hold and resume calls on any phone with just one touch of a button. Not to mention that the M10 DECT phone offers an extended range of up to 500 feet, HD voice and more. The Snom M10R adds a rugged design. With a locking battery door, water resistant and shock absorption, this unit is built to last a long long time! Snom M18 DECT Deskset  What if I want the look of a deskphone? Not a problem! Check out Snom’s M18 DECT deskset that…


November Hardware Roundup: New Poly Teams Phones, Fanvil X5U-Red and More!

Poly’s CCX Microsoft Teams VoIP Phones Poly introduced the CCX Series of Microsoft Teams Edition desk phones! The CCX Series is designed to increase workplace productivity with intuitive interfaces that help employees and executives get to work immediately and hassle-free.  This series includes the CCX 400, CCX 500 and CCX 600. These phones will ship in January 2020. Call our VoIP experts at 1-800-398-8647 for more details: New Fanvil X5U Red Mid-level IP Phone If you are looking for an IP phone that will stand out for an emergency event, you must check out Fanvil’s new X5U Red IP phone! See some cool features of this unit: 3.5-inch color screen 2.4-inch side color screen  4 line keys, 30 DSS keys  SIP Hotspot 16 SIP Lines  PoE, Gigabit   Poly’s Studio X Series The last new hardware we are going to introduce this month is the Poly Studio X Series phones. These phones are purpose-built video conferencing devices designed for small to medium room settings. This series includes Poly Studio X30 and Poly Studio X50. Both devices will run the Teams application natively (in 2020). See highlighted features: 4K Ultra high definition (UHD) Advanced noise suppression and unmatched video production rules Ability to control with the new Poly TC8 touch screen…


Microsoft Teams Certified IP Phones and Conference Phones Comparison

As the number of Microsoft Teams users continues to grow, more and more desk phones and conference phones are now certified with Teams to streamline team collaboration and communication experience. Are you wondering what VoIP Phones are certified with Teams? Let’s check them out!  Microsoft Teams Certified Desk Phones Audiocodes C450HD Microsoft Teams Phone The Audiocodes C450HD is a native Teams phone that contains a large 5’’ color touch screen with integrated Bluetooth and an optional WiFi support.  With one simple click, you can easily toggle between Microsoft Teams and Skype for Business! The C450HD also comes with 8 programmable keys that will give you the flexibility you want. 8 line, 8 concurrent calls per line 5” color TFT screen (1280 x 720) with multi-lingual support Touch screen user interface enabling up to 8 programmable keys See AudioCodes 400HD Series Datasheet Yealink T58A, T56A, and T55A Microsoft Teams Phones Comparing to the C450HD, Yealink’s T58 and T56 Series IP phones have a bigger touch screen and more SIP lines (16). These devices are easy-to-use smart media phones that provide HD audio, 7’’ touch screen, built-in Bluetooth and wifi support, and more features. The Yealink T55A is another Teams phone from Yealink. This device is a mid-level IP phone that comes…


A Sneak Peek at Fanvil’s New XS and XU Series IP Phones

Since Fanvil released their XU Series IP phones, our team has been receiving a lot of interests and questions! In our recent webinar with Fanvil, we were able to interact with our partners and get their questions answered and we’d like to share them with all of you who may be interested.  Fanvil’s XS Series vs XU Series  Fanvil’s XS and XU series both are upgraded from the X Series IP phones including both software and hardware. Comparing to the XS Series, the XU Series comes with more SIP lines and advanced support such as PoE, IPv6, Opus, and more. Learn more about the differences here! During the webinar, Tommy from Fanvil mentioned a ton of cool features that Fanvil’s XU Series IP phones are equipped with. I will quickly go through some of them here:  WiFi and Bluetooth  The XU Series is excellent for network environment with no or poor wiring. Simply plug the Wifi adapter into your XU Series IP phones and enable WiFi, you are ready to communicate wirelessly. Video Preview  Fanvil’s XU Series supports IP cameras. You can set the DSS keys with the URL of your IP camera to play videos (switch between different LANs). Fanvil IP Phones can call the RTSP URL of a…


The Snom Wireless Conference Phones with 3-Year Warranty (Webinar Recap)

Are you thinking about going wireless like many other businesses? VoIP Supply and Snom co-hosted a webinar last week to showcase Snom’s latest wireless conference phones, the C520, the C620, and the C52 expansion speaker. If you couldn’t make it to the webinar, don’t miss out on this webinar recap! During the webinar, we talked about how the C520 and C620 can be configured to fit different meeting room settings. From a huddle room to a training room with more than 20 participants, Snom has the wireless solution for you.  Both C520 and C620 support 3 SIP accounts and can work with the C52 expansion speaker; however, C620 is a 100% wireless solution that provides more powerful features such as 150 feet sound pickup range, and 24 hour wireless talk time. See a comparison chart below: Download the webinar slides here! We will publish our webinar recording in a few days. Stay tuned! What do you think about Snom’s wireless conference phones? Leave us a comment with your thoughts! The post The Snom Wireless Conference Phones with 3-Year Warranty (Webinar Recap) appeared first on VoIP Insider. VoIP Insider


Asterisk 17.0.0 is Now Available!

Asterisk, a free and open source framework sponsored by Digium for building communications applications, recently released Asterisk 17.0.0 during AstriCon 2019!  What has been updated in Asterisk 17.0.0? This version includes several fixes reported by the community. Asterisk 17.0.0 also adds new features and functionality including: AttendedTransfer – queue up attended transfer to the given extension BlindTransfer – redirect all channels currently bridged to the caller channel to the specified destination ConfBridge – Add “average_all”, “highest_all”, and “lowest_all” values for the remb_behavior option Dial – Add RINGTIME and RINGTIME_MS variables RTP/ICE – indicate that you’d like an ice-host-candidate’s local address to be published as well as the mapped address. ReadExten – add “p” option to stop reading extension when you press “#” DUNDi – now supports IPv4/IPv6 dual binding MWI – allows subscriptions to voicemail boxes using “presence” events Asterisk 17.0.0 is now available for download at https://downloads.asterisk.org/pub/telephony/asterisk See all updates here! Have you tried Asterisk 17.0.0? What’s your experience? Share with us! The post Asterisk 17.0.0 is Now Available! appeared first on VoIP Insider. VoIP Insider


Troubleshooting – My Snom C520 Conference Phone Doesn’t Ring

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.  In previous Mom’s calling Q&A series, we have discussed: What versions of FreePBX provide a high availability HA solution? Today, we have more new real questions and answers from VoIP users just like you.   What can I do when my Snom C520 doesn’t ring Q: What can I do when my Snom C520 doesn’t ring when there’s an incoming call? A: You can try the suggestions below: Make sure there is a dial tone before dialing. Make sure the ringer volume of the phone is not set to off Make sure the DC power cable, Ethernet cable, AC power cord, and the power adapter are plugged in properly If other telephones in your office are having the same problem, the problem is in the wiring or IP PBX service. Contact your service provider (charges may apply) or system administrator. Other electronic products such as ham radios and other DECT phones can cause interference with your conference phone. Try installing your conference phone as far away as possible from these types of…


October VoIP Phone Roundup: Fanvil XU Series, Grandstream GRP2615 and Poly Trio 8300!

October is all about new IP phones at VoIP Supply! This month, we are introducing some more new exciting VoIP phones from our top brands. Let’s dive in! Fanvil’s XU Series IP Phones If you’ve heard about Fanvil’s X Series IP phones, you must check out their XU Series! These new VoIP phones come with additional side screens and more buttons to allow easy management and navigation.  Better yet, the XU Series is equipped with up to 60 programmable DSS keys (12 two-colored physical keys)! Who doesn’t love buttons? This series include th X3U, X4U, X5U, and X6U. Be sure to check them out! 3.5 inch side color screen(s)  Up to 5 line keys, 60 DSS keys  Up to 20 SIP Lines  PoE, Gigabit  Opus support, IPV6  Harman Speaker  Built-in Bluetooth  Poly Trio 8300 Conference Phone is Here! The Poly Trio 8300 Conference Phone is also this month’s big star! Designed for small meeting rooms with up to 5 people, this powerful conference phone offers the same familiar interface as its predecessors and allows users to join meetings quickly and effectively in just seconds with the touch of a button. This device is currently in stock! Get one of them to try out! Up to 3 line registrations Audio connectivity…


[Video] How to Success with Snom!

Snom and VTech have a robust suite of products including IP phones, conference phones, headsets and hospitality phones. These business phone solutions come with higher margins, longer warranties, and US-Based support! Check out Snom’s D7XX Series: Watch our webinar recording above to learn what Snom has to offer and how you can succeed with Snom. Becoming an authorized online reseller through VoIP Supply, you’ll receive professional support and get first-hand information about new Snom and VTech products. VoIP Supply is Now an Authorized Distributor of Snom! Why Join the Reseller Program? Access to Snom’s latest promotional offers and new products Support from the most experienced technical support team Professional training on Snom products For products sold by unauthorized resellers, Snom will not offer any support The post [Video] How to Success with Snom! appeared first on VoIP Insider. VoIP Insider


A Full Security VoIP Solution: Algo’s Voice Paging Plus Mobotix IP Cameras!

VoIP Supply has brought two of our amazing partners, Algo and Mobotix, together to offer you a full security solution! Untitled design (1) How Do Algo and Mobotix Work Together As a leading developer and manufacturer of professional alerting systems and security intercoms, Algo has been providing quality telephony solutions globally. Mobotix, a German-based IP video camera provider, acts as an extension of Algo’s IP Paging system to provide a top-notch intelligent surveillance system, recording to an SD card or to a centralized video management system.  Together, Algo and Mobotix provide customers the ability to broadcast appropriate messages through their SIP compliant cameras when necessary. Let’s see some common use scenarios:    After-Hour Alerts  Broadcast message stating closure or issuing instructions when person detected outside a building. If intruder remains, the camera can call the police or security, open two-way communication at the camera location.   Added value as opposed to “recording-only” surveillance system.  Open two-way communication with anyone on VOIP network anywhere there’s a Mobotix camera with microphone/speaker. (typically exterior, ALGO likely would handle all interior communication)  Dumpster Monitoring Example:  Mobotix detects intruder, plays message via camera: “This disposal area is off limits. Please leave immediately”  Second Warning: Mobotix turns on a light, plays second message “The police will be called if…


How to Set Up Call Pickup on Digium’s D-Series IP Phones

Call Pickup is a feature that allows you to answer someone else’s call. This comes in handy in workgroup settings like customer service and/or call centers where you have high call volume to handle!  Setting up the Call Pickup feature is fairly easy on Digium’s D-Series and there are many customization options to make your communication as smooth as possible. Let us walk you through the steps: How to Set Up Call Pickup on Digium’s D-Series IP Phones To set up Call Pickup, you must log in as a Switchvox administrator and have the permission to manage extensions.  Create a Feature Code extension of the type Directed Pickup: Setup > Manage: Create Extension Set a feature code and use Create Directed Pickup Group to specify the authorized extensions (who can pick up others’ calls) and the target extensions (whose calls can be picked up by the authorized extensions). Click Save Directed Pickup Feature Code.   Set up the authorized SIP Phone extensions: You can make this change in each extension, or use the Bulk Modify tool. Digium Phone Settings: Contact Settings: Number of Rapid Dial Subscriptions Ensure that items #1-5 (depending on phone model) are subscribed to. Meaning set this number high enough to serve your call pickup targets. Subscribing…


VoIP Supply’s Refresh Line Now Comes with a 1-Year Warranty

If you have purchased any of our Refresh products (Refurbished VoIP) before, chances are you are familiar with our Plus Six Warranty (Does that ring a bell?), which gives you a standard 6-month warranty on all of our refurbished VoIP equipment.  Yes, our Refreshed equipment has gone through an exhaustive reconditioning process. But! That doesn’t mean things don’t break. The good news is – VoIP Supply has now officially upgraded the Refresh warranty from 6 months to one full year! Plus, you can extend the warranty even further to 2 years with just a small fee. Sounds good? Now there’s one more reason to shop Refresh!  VoIP Supply Plus 1 Extended Replacement Warranty If your equipment fails, malfunctions, or ceases to operate properly as a result of manufacturer defects or component failure, VoIP Supply will be happy to provide you an expedited replacement!  Follow the links below to learn more about our refurbished VoIP equipment: The Refresh Process Benefits of Refresh The Refresh Difference Plus 1 Warranty Shop Reconditioned VoIP Equipment Learn More about Refresh by VoIP Supply The post VoIP Supply’s Refresh Line Now Comes with a 1-Year Warranty appeared first on VoIP Insider. VoIP Insider


Provisioning by VoIP Supply: Programming IP PBXs, Blind-shipping, White labeling, and More!

By now, I’m sure you’ve heard the tagline: “VoIP Supply! Everything You Need For VoIP!” And while this does a pretty decent job describing us, there is more to us than just being a website for everything VoIP. For starters, we are real people, with real VoIP experience. And unlike some of our competitors, you can call us, email us, chat with us, you can even come and visit us! (we love the company). It’s also no secret that we offer lots of different things! Things like VoIP hardware, VoIP service, technical support and so on and so forth. You want to buy refurbished VoIP equipment? Okay, cool! We do that too! The list really does go on. But there is something we offer that I feel might not be getting as much attention as it deserves. I know what you’re thinking, and no I’m not talking about free shipping, or even your ability to partner with our talented team by joining our Partner Program! I’m talking about reducing your workload. Im talking about plug-and-play VoIP phones. I’m talking about pre-configured PBX’s. I’m talking about blindshipping, white labeling and making your loyal customers even more happy than they already are! I’M TALKING ABOUT PROVISIONING BY VOIP SUPPLY! Whether you’re a…


Can I Upgrade Yealink’s Open SIP Phone to Microsoft Teams?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.  In previous Mom’s calling Q&A series, we have discussed: Can Yealink’s SFB Phones Work with Mac OS? Today, we have more new real questions and answers from VoIP users just like you.   Can I Upgrade Yealink’s Open SIP Phone to Microsoft Teams? Q: Can I upgrade Yealink’s Open SIP Phones to use with Microsoft Teams? What about getting back to Open SIP from the Teams? A: By default, the phone has a built-in Teams feature license, which allows the user to use Yealink phones with Teams features directly. Any Open SIP/VCS build upgrades to Teams build will be required to apply and import the license. Any Teams will not be allowed to downgrade to the Open SIP/VCS from this release. If Teams are under temporary license (for demo testing purpose) and want to get back to Open SIP/VCS please contact Yealink support team for technical support for a unlock license.    STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a…


SYSTM Makes it Simple to Launch Voice Applications in the Cloud

Yesterday, VoIP Supply and SYSTM teamed up for an informational webinar to show you how simple it is to deploy your voice applications in the cloud.  SYSTM provides simple to deploy, highly available, cloud-based, voice infrastructure. Their VIaaS platform is designed specifically to host voice applications, providing the PBX platforms that you already use in an environment that delivers the security, uptime, and redundancy your customers require.  Download the presentation slides here to learn more! The webinar recording will be available shortly. Stay tuned! Key Features Voice only hosting High-quality bandwidth Layer 2 voice filtering and security Virtualize your application in minutes Central management and support SYSTM Webinar Q&A: Q: Is there a limited number of instances you can spin up in SYSTM? A: No, there’s no cap or limitation on the individual VM. Q: How long does it take to fire up PBX from scratch with SYSTM? A: It really depends on the actual application you are using. Let’s take Digium Switchvox as an example, it will take approximately 15-20 minutes. Apply for the Demo Today! The post SYSTM Makes it Simple to Launch Voice Applications in the Cloud appeared first on VoIP Insider. VoIP Insider


How to Set a Preferred Softphone in Jabra Direct

Have you used Jabra Direct 2.0? It is a free, new version of Jabra software designed for users to personalize and optimize the use of their Jabra USB headsets in the desktop interface. Jabra Direct offers complete integration of your softphone and Jabra headsets at absolutely no cost! Today we are going to show you how to set your softphone as the preferred softphone in Jabra Direct. Let’s get to it!  How to Set a Preferred Softphone in Jabra Direct To get started, you will need to download Jabra Direct 2.0 from www.jabra.com/direct Once you have the software installed, simply follow these steps: Open Jabra Direct Click Settings In Softphone Integration, Preferred Softphone, select your preferred softphone. If your organization has decided to manage the setting centrally, as indicated by a Lock icon, contact your IT department for more information. Note that if you are using a Jabra Engage 75, Jabra Pro 9470, 9465, 9460, Jabra Dial 550, or Jabra Motion Office, the preferred softphone selected in Jabra Direct will override the softphone that is selected on the device itself. Is this article helpful? Have you tried Jabra Direct 2.0? Start personalizing your headset and share your experience with us!  The post How to Set a Preferred Softphone in Jabra Direct…


The Jabra Pro 920 Wireless Headset: How to Set Up Remote Call Control

Whether you are a sales rep, a call center agent, or a customer service associate, you’ll love Jabra’s remote call control feature! It gives you true wireless communication experience by allowing you to answer and/or end a call on your desk phone. Today we are going to show you how to set up this cool feature on Jabra’s Pro 920 wireless headset. Don’t miss it! How to Set up Remote Call Control on Jabra’s Pro920 Wireless Headset In order to enable the remote call control feature on Jabra’s Pro 920, your desk phone needs to have an electronic hookswitch (EHS) or a remote handset lifter (RHL) installed.  Setting up remote call control on Jabra’s Pro 920 wireless headsets is fairly simple! Let’s get started: Step 1: Simultaneously press and hold both handset volume buttons until the voice prompt says “Setup” and then release the button. Step 2: Now you need to use the headset buttons to cycle through the settings and values you desire. For the remote call control setting, you’ll need to see 4 times of flash and select the connection mode you need accordingly. See the chart below for the base lights indicator guide:  Did you set up the remote call control on your Pro 920 successfully? Read…


August Hardware Roundup: Jabra’s PanaCast Camera, Grandstream’s GCS3500 Series

Have you checked out this month’s new VoIP hardware? You can’t miss out on the latest innovations from Jabra, Grandstream and more! Let’s take a peek quickly: Jabra’s New PanaCast Video Conferencing Camera Jabra released the world’s first intelligent 180° Panoramic 4K video conferencing camera, PanaCast! This small, yet powerful camera optimizes meetings by automatically detecting meeting participants and changing the field of view to include everyone in the room without jeopardizing video quality.  Our team was able to see this device in person! Read our blog here to see our experience and pre-order one to be the first to try it! Grandstream’s New GSC3500 SIP Intercom Series  Grandstream recently released the SIP intercom series which includes the GSC3510, a SIP intercom speaker/microphone, and the GSC3505, 1-way public address SIP speaker. This system allows offices, hospitals, hotels, residential buildings, educational institutions and more to build powerful voice intercom solutions that expand security and communication. Learn more about the deployment scenarios here! Are you interested in learning more new VoIP hardware? Check out our webpage or simply give one of our VoIP experts a call at 1-800-398-8647 today! The post August Hardware Roundup: Jabra’s PanaCast Camera, Grandstream’s GCS3500 Series appeared first on VoIP Insider. VoIP Insider