Xorcom’s IP PBX Is Getting Better with New Software Updates!

Xorcom’s CompletePBX and Multi-Tenant PBX keep getting better and better to provide users with the best functionalities and most updated features. Let’s check out some highlights this week! Updates for CompletePBX New Diversion Headset Field Now you can set the system to include SIP DIVERSION header field in the INVITE request. This is required by some SIP providers to keep the original called-ID when forwarding a call. To set up, go to PBX> External> Trunks>Diversion Header. Note that this can only be set when the Use Incoming CIS is set to Yes. Added Support for Grandstream GXP1625 Xorcom has added new support for Grandstream configuration type 1.0.4.132 for GXP1625 IP phones. See more updates and bug fixes here Updates for Multi-Tenant PBX Bulk-Upgrade Users can now do a bulk software upgrade for TEnant PBXs via the MT Manager GUI. Select the systems using the checkbox and then click the Upgrade icon: Cancel Pending Actions Users can now cancel the upgrade action from being performed to all systems in the queue. If the system has already started the upgrade will complete the action without interference. Port-Forwarding and Permission Management The admin can now map ports for custom external services so that external services used by the customer, such as CRM and…


How to Set up Grandstream’s GDS 3710 IP Video Door System

Security monitoring is a must for almost every facility to create a safe environment. Grandstream’s GDS 3710 is one of the most popular IP video door systems at VoIP Supply as it also serves as a high-definition IP surveillance camera and IP intercom to offer facility access control for buildings of all sizes. This series is loaded with lots of features including: Built-in RFID chip reader for keyless entry Weatherproof metal casing and vandal resistant Built-in hemispheric camera of 180 degrees Built-in microphone and speaker Aside from the rich features that come with the GDS3710, our customers also love how easy and fast it is to set up this unit. With 3 simple steps, you are in control of your facility access. Let’s check it out! How to Set Up Grandstream’s GDS 3710 IP Video Door System 1.Ensure the GDS is assigned an IP address: Status> Network Info 2. Ensure Direct IP Call is enabled: SIP Settings> SIP Advanced Settings 3. Configure the IP address of the video phone and the remote PIN to open door: Door System Settings> Basic Settings> Number Called When Door Bell Pressed Interested in learning more about the GDS3710? Click here to download the Installation guide or simply raise your phone and give one of…


The Fanvil X210: An Elegant Enterprise Phone Packed with Features!

    It’s no secret that we are all big fans of Fanvil here at VoIP Supply. Being that we are an official distributor of their products, we feel obligated to test and get to know each one of their phones inside and out, and honestly, it’s a lot of fun. One IP phone in particular that we have been waiting to get our hands on to test is their new flagship phone, the X210!  This phone is massive! It is packed with 3 color screens and really targets the executive user. Playing around with this phone in our own VoIP lab proved to not only be very informative, but also very exciting! In fact, we learned so much, that we didn’t want to just tell you about it, we wanted to take it one step further… So, we decided to write this blog after getting our hands on the Fanvil X210, but that still wasn’t enough! We asked ourselves: what would be the best way to let our customers know just how awesome and unique this phone is? Naturally, we decided on creating a product review video! This video showcases some of the features of the phone that we found to be most impressive.  One example would be its…


Ribbon Communications EdgeMarc 15.5.0 Release

Ribbon Communications Inc recently released its latest update to its Intelligent Edge devices. The EdgeMarc (VOS) Release 15.5.0 includes both software and hardware updates for this release. These hardware updates are model-dependent, but software updates have been made to all Intelligent Edge devices. New features from the EdgeMarc (VOS) 15.5.0 Release. Security upgrades – Multiple security enhancements related to upgrading OpenSSL 1.0.2q, NTPsec upgrade 10 1.1.2, Net,SNMP upgrade to 5.8, OpenVPN upgrade to ver. 2.4.6 Resilience- WAN link redundancy (WLR) now works with high availability (HA) to provide greater resilience for EdgeMarc devices (HA allows for standby EdgeMarc to take over in case the primary EdgeMarc suffers a system failure, while WLR allows the EdgeMarc to switch over to a secondary WAN link in case the primary WAN link goes down) E1 Support – A new sku for the EdgeMarc 4808 supports a 4-port E1, providing 120 E1 channels and 24 FXS channels. Software support is added to EdgeMarc 4806 and EdgeMarc 4808 support 2-port E1. To view the EdgeMarc devices click here. About EdgeMarc (VOS) Release 15.5.0  The EdgeMarc Intelligent Edge devices are ideal for service providers and enterprises that are looking to deploy Unified Communications while not compromising on security. The EdgeMarc contains enterprise session border controller (eSBC)…


Government or Education Headsets by Jabra

If you a non-profit, a government agency or in the education spectrum and your daily tasks or that of your employees or students require headset in any way, then you should pay attention to the next few lines. Headsets are a common thing in the business world. Many businesses require basic headsets for their employees. Perhaps something that they can use to simply to answer a few calls on a daily basis. Or if a call center, make that a lot of calls on a daily basis. Colleges and schools may have a computer room where headsets are a requirement in order to keep the noise levels down in the room, but also so that students can focus on the task at hand.  A headset seems like such an ordinary thing, especially to employees.  A flimsy device that gets used until it breaks then tossed out and replaced by another headset. But for the decision makers in a government agency or school, the selection of the headsets is a process that takes many things into consideration. Pricing and compatibility being the main factors. Durability and features following right behind that. And maybe add to that comfort and the flexibility of the headset. Is it a wired headset, a wireless headset?…


How to Set Up The Fanvil X6 BLF on FreePBX?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone. In previous Mom’s calling Q&A series, we have discussed: Do Sangoma’s A200 Cards Require an Extra Molex Power Connection? Today, we have more new real questions and answers from VoIP users just like you. How to Set Up The Fanvil X6 BLF on FreePBX? Q: I need some information on how to set up the Fanvil X6 BLF on FreePBX. A: Do you have Endpoint Manager installed on your FreePBX or PBXact? If not, you will need to manually add the button. The BLF key is listed on the WebUI of the device. You will input the extension you want to see it. You may find the following links helpful: URL: http://www.fanvil.com/Uploads/Temp/download/20180920/5ba3822d5b21b.pdf URL: http://www.fanvil.com/Uploads/Temp/download/20180920/5ba382185d044.pdf STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591 The post How to Set Up The Fanvil X6 BLF on FreePBX? appeared first on VoIP Insider. VoIP Insider


Become a Digium Reseller Through VoIP Supply!

If you’re a value-added reseller in the world of VoIP, then you understand how important it is to offer quality, top-name products that will leave your customers confident and happy.   And while there are endless options out there for you to choose from, adding Digium to your product portfolio is the perfect way to take your business to the next level!   Adding Digium to your list of offerings by becoming a reseller through VoIP Supply will not only allow you to add the flexibility of Asterisk but the benefits you will receive by signing up through us will set you apart from the rest!   How so? Well, for starters, you will be able to take advantage of our highly trained and experienced staff of VoIP experts to assist you in any situation.  You will also be able to take advantage of competitive reseller pricing and same day shipping!   So what are you waiting for? Become a Digium reseller through VoIP Supply today, and set your business apart from the rest!   Do you have experience with Digium products? What do you think of their line of VoIP hardware? Let us know in the comments! We want to hear from you! The post Become a Digium Reseller…


Chris Sherwood of CrossTalk Solutions Talks Tech at ITEXPO 2019

While we spent a lot of time talking to manufacturers and meeting our customers at ITEXPO, we had to make sure we left enough time to have a chat with the creator and founder of CrossTalk Solutions, Christ Sherwood. CrossTalk Solutions a VoIP consulting group, but they are best known for their YouTube channel which features new VoIP equipment, tutorials and more! Having worked with Chris for a while now, it was nice to finally meet and pick his brain about new technology and of course, VoIP! Want to see what Chris had to say about all of the excitement at ITEXPO 2019 and what he loves most about working with VoIP Supply? Then check out the full interview in the video above! Did you attend ITEXPO 2019? What were your thoughts on the show? Let us know in the comments! The post Chris Sherwood of CrossTalk Solutions Talks Tech at ITEXPO 2019 appeared first on VoIP Insider. VoIP Insider


Mitel Proposes an All-Stock Merger with Avaya

On April 25th, 2019 Mitel announced that it would be making a bid for their largest competitor Avaya. It is said that financial backers are planning to offer around $ 20 to $ 22 per share, valuing Avaya at over $ 2 billion. In the age of M&A, it’s always exciting to see how these types of partnerships pan out. Both Mitel and Avaya, in their own right, have a unique product offering and a very loyal following. Only time will tell how their customers feel about this acquisition. Are you currently a Mitel or Avaya reseller or agent? What are your thoughts on this M&A? The post Mitel Proposes an All-Stock Merger with Avaya appeared first on VoIP Insider. VoIP Insider


How to Increase your Revenue with Sangoma (Webinar Recap)

During this month’s Sangoma Reseller Webinar, Mark Carson discussed ways to increase your revenue with FreePBX and PBXact. If you missed the webinar, you won’t want to miss out on this quick recap!  Download the webinar slides here to learn more details! Sangoma Reseller Webinar Q&A Question 1: If I currently have FreePBX how do I transition to PBXact? Is it easy? Answer: If you have a Sangoma FreePBX Appliance Sangoma offers an upgrade module that allows you to convert your FreePBX into a PBXact system. The upgrade module gives you a new deployment ID that you plug into your system, converts it, then it goes out to the Sangoma portal, pulls in the software for PBXact appliance and turns it into a PBXact system. If you currently have FreePBX that you downloaded from the internet you cannot convert it into a PBXact system. Question 2: PBXact has a lot of modules, which ones do you see customers most drawn to? Answer: The modules that customers are most drawn to are Endpoint Manager for 3rd Party Phones, Paging Pro, Conference Pro, and Extension Routing. Endpoint Manager: Auto-provision and configure phones, paging devices, gateways, and specialty devices. Paging Pro: Valet style paging, scheduled pages, outbound notifications Conference Pro: End User Conference room management and control Extension Routing: Easily…


Sangoma’s VP of Marketing Jim Machi on the Telecom Reseller Podcast at Enterprise Connect 2019!

Sit down, grab a cup of joe and join Jim Machi, Sangoma’s VP of Marketing, and Doug Green from Telecom Reseller as they go in-depth on the Sangoma and Digium acquisition, their product roadmap and their strategic partnership with VoIP Supply. https://www.voipsupply.com/blog/voip-insider/files/2019/04/Sangoma_3_20_19.m4a Sangoma Switchvox: “2018 was really good. We bought a division of Dialogic in the beginning of January, and then also in September, we acquired Digium which came with Asterisk. So, it was a busy and hectic 2018 but through it all, we grew organically, but we also grew through these mergers and acquisitions – Jim Machi, Sangoma’s VP of Marketing. I think one of the biggest takeaways from this interview was that Machi assures us that Digium Switchvox is here to stay! When Doug asked Jim about the continuity of Digium Switchvox, this is what Machi had to say: “Switchvox is really key, Switchvox is a Premier UC offering that competes with Avaya and Mitel and it’s really important to us.”  Click and listen to the podcast here! The post Sangoma’s VP of Marketing Jim Machi on the Telecom Reseller Podcast at Enterprise Connect 2019! appeared first on VoIP Insider. VoIP Insider


Star2Star Named a 2019 Customer Product of the Year Award Winner

Star2Star Communications, a leading provider of communication solutions, announced that their Full Spectrum Communications Solution has been named as a 2019 Customer Product of the Year Award winner by TMC, a global media company. Star2Star is the world’s only provider of Full Spectrum Communications. The solutions unify voice, video, mobile, chat, fax, presence management, and more into a single, easy-to-use system. What does the Product of the Year Award recognize? This award recognizes vendors that are advancing the call center, CRM and telecom services. It also highlights products that empower their customers to meet and exceed their expectations and needs. “When we created the Full Spectrum Communications Solution, we had the customer experience front and center while designing the system,” said Michelle Accardi, President and Chief Revenue Officer at Star2Star. “Full Spectrum Communications are designed to solve the complexities and challenges of the modern business in ways other solutions can’t. When you have all of the technology you need under one platform, with the ability to integrate and customize for your unique needs, there is no limit to what you can accomplish.” This is the fourth consecutive year that Star2Star has been recognized with this award. Congratulations, Star2Star! We are very excited about the news and looking forward to serving…


Xorcom Software Updates: MT Manager 1.0.12

Xorcom’s Multi-Tenant PBX is getting more secure and better! Today, Xorcom announced some exciting new software updates on their MT Manager version 1.0.12. Let’s hear what it is all about! What New Features Are Available? A strong password enforcement policy is now applied to all MT Manager login passwords for both admin and resellers A new Reports section was added to the MT Manager GUI. Usage reports are now available to provide information about the dynamic license usage and be used as a basis for billing. The system generated CSV files of four types: Full Month – historic report for the usage in any given previous month. Month-to-date – average usage for the current month up until the date of the report.  This report shows the actual consumption of license usage so far for the current month. Current – how many licenses are being used at this given point in time. Estimated – what will be the total consumption at the end of the month if no further changes are made. Report format – the report details the tenants’ information as follows: Additional Multi-Tenant PBX Changes Back button – the Cancel button was replaced by a Back button.  The Back button will always send the user back to the previous…


Microsoft Teams Update: New Collaboration Features Roadmap

Over the past two years, Microsoft Teams keeps evolving to keep up with the fast-changing workspace. This month, they are focusing on adding new collaboration tools to enhance team communication and work efficiency. Let’s check out what has been updated and what you can expect to see in the following months! What NEW Teams Features are Available Now? Data Loss Prevention in conversations and chats: Automatically detect, protect, and test for sensitive information in every discussion Microsoft 365 Live Events: Create on-demand and live events that offer exciting communication solutions to partners, customers, and employees Microsoft Whiteboard for Teams: Get involved with multi-level collaboration experiences More Coming Soon Features Live Captions: Read captions in real-time without losing track of the conversation Information barriers: Choose which individuals are able to collaborate and communicate through the Teams platform By the end of 2019, you can expect to see more features such as: Secure private channels: Customize who can see files and conversations in a specific circuit Content cameras and intelligent capture: Support for additional content-capturing cameras. Access Intelligent Capture to focus, and enhance images and text Custom Backgrounds: Select your own unique background Are you using Microsoft Teams? Make sure you check out our new Teams phones to take full advantage of…


Unboxing The Algo 8180 SIP Audio Alerter (G2)

This day and age, it seems like every business is looking for IP paging. Some are looking to upgrade their old analog paging systems, and others are looking to start fresh. Whether it’s a small business with a warehouse or a large enterprise with multiple floors, IP paging is becoming a ‘must have’ for everyone. But how difficult is it to install and operate IP paging? A lot of people will tell you that it is extremely complicated and expensive, but much like a lot of other stories you hear in the VoIP world, it’s just not true anymore. If you are looking for something cost effective and easy to install, then I would be doing a disservice by not recommending Algo for all of your IP paging needs. Algo has a wide-range of IP paging, emergency alerting, and security products that can cover every area of your business.  Algo even offers paging adapters so you can seamlessly integrate your existing analog system to a new and efficient IP system! But for the sake of this blog, I wanted to focus on one particular Algo product. The Algo 8180 (G2) SIP Audio Alerter is a perfectly priced unit that can serve multiple purposes!  This thing offers voice paging, multicast or…


VoIP Supply Celebrates Its 17th Milestone Anniversary!

VoIP Supply LLC celebrates its 17th anniversary on March 14th, 2019 with over 30 dedicated employees behind their efficient website where customers fulfill their VoIP needs and develop new businesses! Over the years, VoIP Supply has been relentlessly expanding and improving its VoIP reseller program and fulfillment capabilities to help their VoIP partners grow. Today, the team works seamlessly side by side with multiple VoIP service providers and provides VoIP provisioning and fulfillment services for their partners with lots of benefits and features. White-Labeling & Plug-and-Play Provisioning Custom branding on the boxes and private stock holding are just two of the popular benefits their VoIP partners enjoy. See more VoIP Supply partner advantages below: Product fulfillment for providers, SMBs and enterprises Plug-and-play provisioning Reducing provider operational costs Reducing provision complexity Product buyback service – Reclaim Program Reconditioning products with full warranties – Refresh Products An innovative product rental program Learn More “I am thrilled with where the company is today and am honored to work with such a great team. Their passion and dedication to our customers, partners and our community makes me so proud. We truly have a winning team.” – Paula Griffo, President and CFO of VoIP Supply About VoIP Supply VoIP Supply, LLC (https://www.voipsupply.com) is North America’s leading…


Fanvil Talks About New Products and Their 2019 Roadmap at ITEXPO 2019

There was little to no downtime at this years ITEXPO for us, and that’s the way we like it! But somehow, between all o the traffic at our booth and all of the fun and excitement the show has to offer, we were still able to find time to sit down and talk to Fanvil! Being a distributor of Fanvil, it was nice to stop by their booth and get some exciting news and information from their Sales Manager for North America and Brazil, Tommy Cheng. Tommy was nice enough to cover a lot of hot topics including new releases and what we can expect to see from Fanvil in the future! He was even able to show us the hot new X210 executive level IP phone which is available for preorder now! We had such a great chat with Tommy, we’re lucky we were able to get it on camera because now we can share this fun and exciting interview with YOU!  Just click on the video above get all the latest from Fanvil! Are you currently using Fanvil products? Want to become a Fanvil reseller? You can start by signing up here! The post Fanvil Talks About New Products and Their 2019 Roadmap at ITEXPO 2019 appeared first…


How to Configure Fanvil’s X6 IP Phone on the 3CX Server

Fanvil’s IP phones are not just known for its high quality and affordable price, but also its ease of use! Configuring a Fanvil IP phone only takes a few minutes and you are ready to roll. Today we will take the X6 SIP phone as an example and show you how easy and quick the configuration can be done. Let’s get to it: How to Configure Fanvil’s X6 IP phone On the web interface of the 3CX server, select “Settings” > “Network” Click “Ports” tab to check your SIP port used by PBX. You will need this SIP port number to configure SIP accounts for your IP phone Go to “Extensions”> Click “Add” to create a new extension and click “OK” On your X6 IP phone, click “Menu” >”Status” to get your IP address On the web interface of your X6, enter the IP address Select “Line”> “SIP” tab, enter your server address Now go back to the 3CX server web interface, copy your Authentication ID and Password Paste the information from 3CX server to your X6’s web interface. (Authentication User and Authentication Password) Enter your User name and Display name Enter Proxy Server Port, this is your SIP port number used by PBX (we got this number from step…


Polycom Talks New Products and Services at ITEXPO 2019

One of the things that keeps us coming back to ITEXPO year after year is the opportunity to meet manufacturers face to face and hear what they have to say about their brand, and what might lie on the horizon for VoIP technology. While attending ITEXPO 2019 we were able to catch up with Darren Knapp of Polycom! This was a great opportunity to hear about all of the exciting things that are in store for one of the top brands in the industry! Being that we are a value-added distributor of Polycom products, we feel it’s important to our customers and resellers to hear about new products, features and roadmaps from Polycom directly, and we were able to deliver! During our interview with Darren, he gave us some insight into the direction Polycom is heading towards.  Everything from more affordable VoIP phones to their new service programs PDMS (Polycom Device Management Service) and their new DaaS (Device as a Service) program which allows providers to rent IP phones with no contract instead of buying them up front! But we’re not going to just tell you about what Darren had to say.  You can watch for yourself! Check out the video above and watch the full interview from ITEXPO 2019!…


February New VoIP Hardware Roundup: New DECT Phones, IP Phones and More!

February is not just a month for romance, but also a month for lots of new VoIP innovation! This month, we are introducing several great, new additions to our VoIP catalog. Don’t waste another second, let’s get to it! Grandstream DP DECT Phone Series Ideal users: Warehouses, retail stores and residential environments where mobility is key. Remember Grandstream’s DP 720 DECT handset? Now Grandstream is adding two more DECT phones to the DP series, offering up to 400 meters outdoor range and 40 hours talk time! The new DP series includes the DP722, DP730 and the DP752 DECT VoIP base station that complements any of the DP series handsets to offer mobility. Grab one of these units to enjoy wire-free communication today! Up to 400 meters outdoors Up to 40 hours talk time Up to 2.8-inch color display Sangoma s206 Entry-Level IP Phone Ideal users: Contact centers, remote workers, FreePBX/ PBXact users. Sangoma’s s series is getting even better! The s206 is an enhanced model for the s205 IP phone with an upgraded processor and OPUS codec support. It comes with 2 SIP accounts, 5-way conferencing, and all the features you need to work with FreePBX and PBXact. If you are looking for an affordable IP phone that can be…


Sangoma Reseller Webinar Recap February 2019

During this month’s Sangoma reseller webinar, Mark covered Sangoma’s latest Tech Award, new product releases, and Sangoma’s partner portal with marketing resources. Download the webinar slides here to learn more details! Sangoma Reseller Webinar Q&A Question 1: Does Digium mobile solution work on Sangoma’s PBXact? Answer: Unfortunately, the answer is no. As of right now, Digium’s mobile solution only works with Digium Switchvox. However, the integration with Sangoma products could happen down the road in the future. Question 2: How are the s206 and s406 IP phones different from the s205? Answer: The s206 has 2 SIP accounts, while the s205 is equipped with 1 SIP registration only. Also, the s206 and the s406 SIP phones have a new processor chip that supports Opus codec. Learn More about Sangoma Reseller Program The post Sangoma Reseller Webinar Recap February 2019 appeared first on VoIP Insider. VoIP Insider


How to Use Yealink’s SIP-T49G Bluetooth Phone with a Mobile Phone

Many of Yealink’s business IP phones have built-in Bluetooth support that allows you to connect your mobile phone to the Yealink phone unit wirelessly. The advantage is that you can switch the desktop phone to your mobile phone anytime you want, even during a phone call without any interruptions. (The person on the other end won’t even notice it!) Let’s take Yealink’s SIP-T49G business phone as our example and see how this process works: How to use Yealink’s SIP-T49G with a Mobile Phone Switching back and forth between the T49G business phone and your mobile phone is easy. Let’s take a quick look at the simple process: Turn on Bluetooth from your mobile phone setting Connect your mobile phone to SIP-T49G via Bluetooth When there is an incoming call, both your cell phone and the T49G will ring Answer the call on either the SIP-T49G desktop phone or your mobile phone On your mobile phone, you can switch this call to SIP-T49G without any interruptions When your conversion is finished, simply hang up the call on your cell phone or the T49G and the call will hang up on both ends This Bluetooth connection process works for the T49G, SIP-T58V, SIP-T58A, SIP-T56A, and SIP-T49G. The best part is that the…


How to Configure the Algo 8039 Video Intercom with the Algo 8061

Algo’s 8039 video intercom attracts many businesses who are looking for a flexible and reliable intercom solution that can be easily configured in several different ways to meet their requirements. The Algo 8061 is a PoE interface module providing SIP interface control specifically for the Algo 8036, 8039, and 8201. Today, we are going to show you how easy it is to configure the Algo 8039 with the Algo 8061 relay controller. Let’s get to it! How to Configure the Algo 8039 Video Intercom Find the IP address of your Algo 8061 – You can find it by using the locator tool from Algo’s website. This tool displays all of the Algo devices available on the network, and their corresponding IP addresses. Point your browser to the IP address. The 8061 Control Panel will be displayed. Log in with a default password “algo” Set a password: Go to the Config page and set a password in the Door Control Password field in the Features section. You will need this password when configuring the 8039 with the device. The 8039 can be configured from the web interface. Find IP address of your Algo 8039: Press the blue call button to hear the IP address over the speaker. Log in via the…


5 New Microsoft Teams Features Draw Attention to Educators

Microsoft Teams continuous to introduce new features to broaden their applications. This time, they are targeting teachers and educators! A total of five new features starting this week will be rolling out to all Teams users. Let’s take a quick peek: #1 Grade Sync to your SIS: Grading is easier for teachers now. You will be able to automatically send students’ grades from Teams assignments to a teacher’s Student Information System. #2 Mobile Grading: Teachers are able to give grades to Teams Assignments from anywhere anytime through the iOS or Android Teams mobile app. #3 Turnitin Integration: Suspect about plagiarism? Use the Turnitin integration to detect potential plagiarism by comparing your student project against items on the Internet! It will search for similarities for you and quickly pinpoint any plagiarism. #4 Free Computer Science Curriculum: MakeCode is Microsoft’s online game development engine that allows students to build games using drag-and-drop block or JavaScript. The beta version will soon be released this month for teachers to have access to it from Teams. #5 Faster Assignments: Now you can create and view your upcoming assignments easier and quicker than before. Interested in learning more about VoIP for the education industry? Check out VoIP Supply’s Edu Assist, a program designed to get VoIP…


Join The Polycom Reseller Partner Program Through VoIP Supply

It’s no secret that Polycom is one of the biggest names in VoIP, and now, you can become a partner! How you ask? Well, through VoIP Supply of course! If you are reading this blog, then I’m sure you are no stranger to VoIP Supply and all of the great things we offer.  Things like, same day shipping and a wealth of knowledge that you can always count on, just to name a few. And now, on top of that, we’re offering you the opportunity to become a Polycom Partner! By becoming the Polycom Reseller Partner Program through VoIP Supply, not only will you continue to get the wonderful benefits we offer, but you will also be able to take advantage of exclusive Polycom programs as well! Programs like, PDMS! A cloud-based device management service which allows you to centrally manage all of your Polycom devices from a single cloud portal! And Polycom’s Device as a Service Program (DaaS)! An exciting new program that allows resellers to offer Polycom phones to their customers on a month-to-month basis with no minimum commitment! So, if you’re already reselling Polycom, and you are already taking advantage of our amazing benefits, then joining the Polycom Partner Program should be a ‘no-brainer’! If you don’t…


3 Key Components to Consider When Evaluating IP Phones to Sell with Your VoIP Service

Evaluating which VoIP phones to sell with your VoIP service can be a daunting task, especially when there are so many IP phone options available on the market. Which manufacturers or products are best for your customers? Before you jump into making a rash decision, be sure to at least consider these 3 key components: Product Stability Product stability is one of the top priorities during any IP phone evaluation. You will want to make sure your customers have a great communication experience without any interruptions or downtime. Check reviews or forums to see what other users are saying about the products you are interested in. Are there any software bugs or issues? How frequently do the issues happen? Have they been solved in a timely manner? Stellar Support There’s no 100% guaranteed, for perfect IP phone; so make sure you have a great technical support team to help you solve issues when needed. How does the manufacturer handle technical issues? Is there an easy way for you to contact the support team (via phone, email, webpage, etc.)? Do they offer 24/7 support? Customer Preference Last but not least, do your research on your customer base! Whether it’s the location of a button, touchscreens, or the size of the phone,…


What is a DECT-Base Station?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone. In previous Mom’s calling Q&A series, we have discussed: What is the typical application of the Algo 8373 zone paging adapter? Today, we have more new real questions and answers from VoIP users just like you.   What is a DECT-Base Station? Q: What is a DECT-Base Station? What does it mean? A: The base station gets the internet connection and DECT is the wireless signaling that communicates with the phone. So the base station does the SIP and you have to get both parts to use the DECT phone. You can learn more about DECT Technology here: DECT 6.0 vs. WiFi: A comparison of two types of VoIP phones Guest Post: When To Choose DECT Over Wi-Fi? The Advantages of DECT Solutions What you need to know about DECT How to Design a DECT System STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591…


VoIP Supply Is Exhibiting at ITEXPO 2019 in Florida

VoIP Supply to showcase their Reseller Partner Program,Fulfillment Services and many of the top VoIP Brands such as Polycom, Sangoma, Digium, Fanvil, Algo, Plantronics, Cyberdata, January 30 – February 1, 2019, at the Open Source and Asterisk event Buffalo, NY – January 2nd – VoIP Supply, everything you need for VoIP, announced today that it will be showcasing its Reseller Partner Program and Fulfillment Services at Asterisk World, held January 30 – February 1, 2019, at the Greater Ft. Lauderdale/Broward County Convention Center, Fort Lauderdale, Florida. Asterisk World is focused on Asterisk business users and potential users who are interested in getting more in-depth experience with Asterisk, and who also want to learn more from Asterisk adopters and see what’s happening in the Asterisk market. Visit VoIP Supply at Asterisk World at booth 428 to learn more about VoIP Supply’s strategy for VoIP partners. About VoIP Supply’s Reseller Partner Program VoIP Supply’s reseller partner program is designed to assist all of their partners who want to offer the perfect telecommunication solutions to their clients. They are committed to using their position in the Marketplace to help their customers and partners grow exponentially. As a partner with VoIP Supply, you will gain: Industry aggressive commissions VoIP Provisioning Multiple solutions and proposals through…


What Is The Typical Application of The Algo 8373 Zone Paging Adapter?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone. In previous Mom’s calling Q&A series, we have discussed: Why Are My Revolabs FLX2 Microphones Not Picking Up Sound?  Today, we have more new real questions and answers from VoIP users just like you.   What is the typical application of the 8373 zone paging adapter? Q: What is the typical application of the Algo 8373? A: The Algo 8373 is a zone paging adapter typically used to connect an existing paging amplifier to a UC environment as a SIP extension or multicast endpoint. It can relay the single unique audio stream from the amplifier to one of the 3 speaker channels, creating a zoned paging system. Check out the user guide here to learn more! STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591 The post What Is The Typical Application of The Algo 8373 Zone Paging Adapter? appeared first on VoIP Insider. VoIP Insider


How to Pair Polycom VoxBox Speakerphone with Multiple Bluetooth Devices

Are you a busy multi-tasker just like many other Polycom VoxBox users? If yes, then you will love Polycom’s VoxBox conferencing speakerphone! The VoxBox allows you to pair with up to 10 devices and connect with up to 2 devices at the same time, making it a perfect conferencing speakerphone for huddle spaces and anywhere you travel. Today we are going to show you how to pair your VoxBox with multiple Bluetooth devices. Let’s get to it! How to Pair My Bluetooth Devices with the VoxBox Speakerphone The pairing process is fairly simple, just following the steps: Turn on your VoxBox Press and hold the Bluetooth button until the status indicator flashes blue. Now you are in the “Pairing Mode”. On the device you want to pair with, select “Polycom VoxBox” from your Bluetooth pairing list. Repeat the same process for other devices you’d like to pair with You are all set! Note that, although you can pair with up to 10 devices, the speakerphone can only transmit audio for one device at a time. If you want to switch to a certain device, just make sure you disconnect the VoxBox from other devices under Bluetooth settings. Have you tried Polycom’s VoxBox? What was your experience? Share with us! If…