Sangoma’s VP of Marketing Jim Machi on the Telecom Reseller Podcast at Enterprise Connect 2019!

Sit down, grab a cup of joe and join Jim Machi, Sangoma’s VP of Marketing, and Doug Green from Telecom Reseller as they go in-depth on the Sangoma and Digium acquisition, their product roadmap and their strategic partnership with VoIP Supply. https://www.voipsupply.com/blog/voip-insider/files/2019/04/Sangoma_3_20_19.m4a Sangoma Switchvox: “2018 was really good. We bought a division of Dialogic in the beginning of January, and then also in September, we acquired Digium which came with Asterisk. So, it was a busy and hectic 2018 but through it all, we grew organically, but we also grew through these mergers and acquisitions – Jim Machi, Sangoma’s VP of Marketing. I think one of the biggest takeaways from this interview was that Machi assures us that Digium Switchvox is here to stay! When Doug asked Jim about the continuity of Digium Switchvox, this is what Machi had to say: “Switchvox is really key, Switchvox is a Premier UC offering that competes with Avaya and Mitel and it’s really important to us.”  Click and listen to the podcast here! The post Sangoma’s VP of Marketing Jim Machi on the Telecom Reseller Podcast at Enterprise Connect 2019! appeared first on VoIP Insider. VoIP Insider


Star2Star Named a 2019 Customer Product of the Year Award Winner

Star2Star Communications, a leading provider of communication solutions, announced that their Full Spectrum Communications Solution has been named as a 2019 Customer Product of the Year Award winner by TMC, a global media company. Star2Star is the world’s only provider of Full Spectrum Communications. The solutions unify voice, video, mobile, chat, fax, presence management, and more into a single, easy-to-use system. What does the Product of the Year Award recognize? This award recognizes vendors that are advancing the call center, CRM and telecom services. It also highlights products that empower their customers to meet and exceed their expectations and needs. “When we created the Full Spectrum Communications Solution, we had the customer experience front and center while designing the system,” said Michelle Accardi, President and Chief Revenue Officer at Star2Star. “Full Spectrum Communications are designed to solve the complexities and challenges of the modern business in ways other solutions can’t. When you have all of the technology you need under one platform, with the ability to integrate and customize for your unique needs, there is no limit to what you can accomplish.” This is the fourth consecutive year that Star2Star has been recognized with this award. Congratulations, Star2Star! We are very excited about the news and looking forward to serving…


Xorcom Software Updates: MT Manager 1.0.12

Xorcom’s Multi-Tenant PBX is getting more secure and better! Today, Xorcom announced some exciting new software updates on their MT Manager version 1.0.12. Let’s hear what it is all about! What New Features Are Available? A strong password enforcement policy is now applied to all MT Manager login passwords for both admin and resellers A new Reports section was added to the MT Manager GUI. Usage reports are now available to provide information about the dynamic license usage and be used as a basis for billing. The system generated CSV files of four types: Full Month – historic report for the usage in any given previous month. Month-to-date – average usage for the current month up until the date of the report.  This report shows the actual consumption of license usage so far for the current month. Current – how many licenses are being used at this given point in time. Estimated – what will be the total consumption at the end of the month if no further changes are made. Report format – the report details the tenants’ information as follows: Additional Multi-Tenant PBX Changes Back button – the Cancel button was replaced by a Back button.  The Back button will always send the user back to the previous…


Microsoft Teams Update: New Collaboration Features Roadmap

Over the past two years, Microsoft Teams keeps evolving to keep up with the fast-changing workspace. This month, they are focusing on adding new collaboration tools to enhance team communication and work efficiency. Let’s check out what has been updated and what you can expect to see in the following months! What NEW Teams Features are Available Now? Data Loss Prevention in conversations and chats: Automatically detect, protect, and test for sensitive information in every discussion Microsoft 365 Live Events: Create on-demand and live events that offer exciting communication solutions to partners, customers, and employees Microsoft Whiteboard for Teams: Get involved with multi-level collaboration experiences More Coming Soon Features Live Captions: Read captions in real-time without losing track of the conversation Information barriers: Choose which individuals are able to collaborate and communicate through the Teams platform By the end of 2019, you can expect to see more features such as: Secure private channels: Customize who can see files and conversations in a specific circuit Content cameras and intelligent capture: Support for additional content-capturing cameras. Access Intelligent Capture to focus, and enhance images and text Custom Backgrounds: Select your own unique background Are you using Microsoft Teams? Make sure you check out our new Teams phones to take full advantage of…


Unboxing The Algo 8180 SIP Audio Alerter (G2)

This day and age, it seems like every business is looking for IP paging. Some are looking to upgrade their old analog paging systems, and others are looking to start fresh. Whether it’s a small business with a warehouse or a large enterprise with multiple floors, IP paging is becoming a ‘must have’ for everyone. But how difficult is it to install and operate IP paging? A lot of people will tell you that it is extremely complicated and expensive, but much like a lot of other stories you hear in the VoIP world, it’s just not true anymore. If you are looking for something cost effective and easy to install, then I would be doing a disservice by not recommending Algo for all of your IP paging needs. Algo has a wide-range of IP paging, emergency alerting, and security products that can cover every area of your business.  Algo even offers paging adapters so you can seamlessly integrate your existing analog system to a new and efficient IP system! But for the sake of this blog, I wanted to focus on one particular Algo product. The Algo 8180 (G2) SIP Audio Alerter is a perfectly priced unit that can serve multiple purposes!  This thing offers voice paging, multicast or…


VoIP Supply Celebrates Its 17th Milestone Anniversary!

VoIP Supply LLC celebrates its 17th anniversary on March 14th, 2019 with over 30 dedicated employees behind their efficient website where customers fulfill their VoIP needs and develop new businesses! Over the years, VoIP Supply has been relentlessly expanding and improving its VoIP reseller program and fulfillment capabilities to help their VoIP partners grow. Today, the team works seamlessly side by side with multiple VoIP service providers and provides VoIP provisioning and fulfillment services for their partners with lots of benefits and features. White-Labeling & Plug-and-Play Provisioning Custom branding on the boxes and private stock holding are just two of the popular benefits their VoIP partners enjoy. See more VoIP Supply partner advantages below: Product fulfillment for providers, SMBs and enterprises Plug-and-play provisioning Reducing provider operational costs Reducing provision complexity Product buyback service – Reclaim Program Reconditioning products with full warranties – Refresh Products An innovative product rental program Learn More “I am thrilled with where the company is today and am honored to work with such a great team. Their passion and dedication to our customers, partners and our community makes me so proud. We truly have a winning team.” – Paula Griffo, President and CFO of VoIP Supply About VoIP Supply VoIP Supply, LLC (https://www.voipsupply.com) is North America’s leading…


Fanvil Talks About New Products and Their 2019 Roadmap at ITEXPO 2019

There was little to no downtime at this years ITEXPO for us, and that’s the way we like it! But somehow, between all o the traffic at our booth and all of the fun and excitement the show has to offer, we were still able to find time to sit down and talk to Fanvil! Being a distributor of Fanvil, it was nice to stop by their booth and get some exciting news and information from their Sales Manager for North America and Brazil, Tommy Cheng. Tommy was nice enough to cover a lot of hot topics including new releases and what we can expect to see from Fanvil in the future! He was even able to show us the hot new X210 executive level IP phone which is available for preorder now! We had such a great chat with Tommy, we’re lucky we were able to get it on camera because now we can share this fun and exciting interview with YOU!  Just click on the video above get all the latest from Fanvil! Are you currently using Fanvil products? Want to become a Fanvil reseller? You can start by signing up here! The post Fanvil Talks About New Products and Their 2019 Roadmap at ITEXPO 2019 appeared first…


How to Configure Fanvil’s X6 IP Phone on the 3CX Server

Fanvil’s IP phones are not just known for its high quality and affordable price, but also its ease of use! Configuring a Fanvil IP phone only takes a few minutes and you are ready to roll. Today we will take the X6 SIP phone as an example and show you how easy and quick the configuration can be done. Let’s get to it: How to Configure Fanvil’s X6 IP phone On the web interface of the 3CX server, select “Settings” > “Network” Click “Ports” tab to check your SIP port used by PBX. You will need this SIP port number to configure SIP accounts for your IP phone Go to “Extensions”> Click “Add” to create a new extension and click “OK” On your X6 IP phone, click “Menu” >”Status” to get your IP address On the web interface of your X6, enter the IP address Select “Line”> “SIP” tab, enter your server address Now go back to the 3CX server web interface, copy your Authentication ID and Password Paste the information from 3CX server to your X6’s web interface. (Authentication User and Authentication Password) Enter your User name and Display name Enter Proxy Server Port, this is your SIP port number used by PBX (we got this number from step…


Polycom Talks New Products and Services at ITEXPO 2019

One of the things that keeps us coming back to ITEXPO year after year is the opportunity to meet manufacturers face to face and hear what they have to say about their brand, and what might lie on the horizon for VoIP technology. While attending ITEXPO 2019 we were able to catch up with Darren Knapp of Polycom! This was a great opportunity to hear about all of the exciting things that are in store for one of the top brands in the industry! Being that we are a value-added distributor of Polycom products, we feel it’s important to our customers and resellers to hear about new products, features and roadmaps from Polycom directly, and we were able to deliver! During our interview with Darren, he gave us some insight into the direction Polycom is heading towards.  Everything from more affordable VoIP phones to their new service programs PDMS (Polycom Device Management Service) and their new DaaS (Device as a Service) program which allows providers to rent IP phones with no contract instead of buying them up front! But we’re not going to just tell you about what Darren had to say.  You can watch for yourself! Check out the video above and watch the full interview from ITEXPO 2019!…


February New VoIP Hardware Roundup: New DECT Phones, IP Phones and More!

February is not just a month for romance, but also a month for lots of new VoIP innovation! This month, we are introducing several great, new additions to our VoIP catalog. Don’t waste another second, let’s get to it! Grandstream DP DECT Phone Series Ideal users: Warehouses, retail stores and residential environments where mobility is key. Remember Grandstream’s DP 720 DECT handset? Now Grandstream is adding two more DECT phones to the DP series, offering up to 400 meters outdoor range and 40 hours talk time! The new DP series includes the DP722, DP730 and the DP752 DECT VoIP base station that complements any of the DP series handsets to offer mobility. Grab one of these units to enjoy wire-free communication today! Up to 400 meters outdoors Up to 40 hours talk time Up to 2.8-inch color display Sangoma s206 Entry-Level IP Phone Ideal users: Contact centers, remote workers, FreePBX/ PBXact users. Sangoma’s s series is getting even better! The s206 is an enhanced model for the s205 IP phone with an upgraded processor and OPUS codec support. It comes with 2 SIP accounts, 5-way conferencing, and all the features you need to work with FreePBX and PBXact. If you are looking for an affordable IP phone that can be…


Sangoma Reseller Webinar Recap February 2019

During this month’s Sangoma reseller webinar, Mark covered Sangoma’s latest Tech Award, new product releases, and Sangoma’s partner portal with marketing resources. Download the webinar slides here to learn more details! Sangoma Reseller Webinar Q&A Question 1: Does Digium mobile solution work on Sangoma’s PBXact? Answer: Unfortunately, the answer is no. As of right now, Digium’s mobile solution only works with Digium Switchvox. However, the integration with Sangoma products could happen down the road in the future. Question 2: How are the s206 and s406 IP phones different from the s205? Answer: The s206 has 2 SIP accounts, while the s205 is equipped with 1 SIP registration only. Also, the s206 and the s406 SIP phones have a new processor chip that supports Opus codec. Learn More about Sangoma Reseller Program The post Sangoma Reseller Webinar Recap February 2019 appeared first on VoIP Insider. VoIP Insider


How to Use Yealink’s SIP-T49G Bluetooth Phone with a Mobile Phone

Many of Yealink’s business IP phones have built-in Bluetooth support that allows you to connect your mobile phone to the Yealink phone unit wirelessly. The advantage is that you can switch the desktop phone to your mobile phone anytime you want, even during a phone call without any interruptions. (The person on the other end won’t even notice it!) Let’s take Yealink’s SIP-T49G business phone as our example and see how this process works: How to use Yealink’s SIP-T49G with a Mobile Phone Switching back and forth between the T49G business phone and your mobile phone is easy. Let’s take a quick look at the simple process: Turn on Bluetooth from your mobile phone setting Connect your mobile phone to SIP-T49G via Bluetooth When there is an incoming call, both your cell phone and the T49G will ring Answer the call on either the SIP-T49G desktop phone or your mobile phone On your mobile phone, you can switch this call to SIP-T49G without any interruptions When your conversion is finished, simply hang up the call on your cell phone or the T49G and the call will hang up on both ends This Bluetooth connection process works for the T49G, SIP-T58V, SIP-T58A, SIP-T56A, and SIP-T49G. The best part is that the…


How to Configure the Algo 8039 Video Intercom with the Algo 8061

Algo’s 8039 video intercom attracts many businesses who are looking for a flexible and reliable intercom solution that can be easily configured in several different ways to meet their requirements. The Algo 8061 is a PoE interface module providing SIP interface control specifically for the Algo 8036, 8039, and 8201. Today, we are going to show you how easy it is to configure the Algo 8039 with the Algo 8061 relay controller. Let’s get to it! How to Configure the Algo 8039 Video Intercom Find the IP address of your Algo 8061 – You can find it by using the locator tool from Algo’s website. This tool displays all of the Algo devices available on the network, and their corresponding IP addresses. Point your browser to the IP address. The 8061 Control Panel will be displayed. Log in with a default password “algo” Set a password: Go to the Config page and set a password in the Door Control Password field in the Features section. You will need this password when configuring the 8039 with the device. The 8039 can be configured from the web interface. Find IP address of your Algo 8039: Press the blue call button to hear the IP address over the speaker. Log in via the…


5 New Microsoft Teams Features Draw Attention to Educators

Microsoft Teams continuous to introduce new features to broaden their applications. This time, they are targeting teachers and educators! A total of five new features starting this week will be rolling out to all Teams users. Let’s take a quick peek: #1 Grade Sync to your SIS: Grading is easier for teachers now. You will be able to automatically send students’ grades from Teams assignments to a teacher’s Student Information System. #2 Mobile Grading: Teachers are able to give grades to Teams Assignments from anywhere anytime through the iOS or Android Teams mobile app. #3 Turnitin Integration: Suspect about plagiarism? Use the Turnitin integration to detect potential plagiarism by comparing your student project against items on the Internet! It will search for similarities for you and quickly pinpoint any plagiarism. #4 Free Computer Science Curriculum: MakeCode is Microsoft’s online game development engine that allows students to build games using drag-and-drop block or JavaScript. The beta version will soon be released this month for teachers to have access to it from Teams. #5 Faster Assignments: Now you can create and view your upcoming assignments easier and quicker than before. Interested in learning more about VoIP for the education industry? Check out VoIP Supply’s Edu Assist, a program designed to get VoIP…


Join The Polycom Reseller Partner Program Through VoIP Supply

It’s no secret that Polycom is one of the biggest names in VoIP, and now, you can become a partner! How you ask? Well, through VoIP Supply of course! If you are reading this blog, then I’m sure you are no stranger to VoIP Supply and all of the great things we offer.  Things like, same day shipping and a wealth of knowledge that you can always count on, just to name a few. And now, on top of that, we’re offering you the opportunity to become a Polycom Partner! By becoming the Polycom Reseller Partner Program through VoIP Supply, not only will you continue to get the wonderful benefits we offer, but you will also be able to take advantage of exclusive Polycom programs as well! Programs like, PDMS! A cloud-based device management service which allows you to centrally manage all of your Polycom devices from a single cloud portal! And Polycom’s Device as a Service Program (DaaS)! An exciting new program that allows resellers to offer Polycom phones to their customers on a month-to-month basis with no minimum commitment! So, if you’re already reselling Polycom, and you are already taking advantage of our amazing benefits, then joining the Polycom Partner Program should be a ‘no-brainer’! If you don’t…


3 Key Components to Consider When Evaluating IP Phones to Sell with Your VoIP Service

Evaluating which VoIP phones to sell with your VoIP service can be a daunting task, especially when there are so many IP phone options available on the market. Which manufacturers or products are best for your customers? Before you jump into making a rash decision, be sure to at least consider these 3 key components: Product Stability Product stability is one of the top priorities during any IP phone evaluation. You will want to make sure your customers have a great communication experience without any interruptions or downtime. Check reviews or forums to see what other users are saying about the products you are interested in. Are there any software bugs or issues? How frequently do the issues happen? Have they been solved in a timely manner? Stellar Support There’s no 100% guaranteed, for perfect IP phone; so make sure you have a great technical support team to help you solve issues when needed. How does the manufacturer handle technical issues? Is there an easy way for you to contact the support team (via phone, email, webpage, etc.)? Do they offer 24/7 support? Customer Preference Last but not least, do your research on your customer base! Whether it’s the location of a button, touchscreens, or the size of the phone,…


What is a DECT-Base Station?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone. In previous Mom’s calling Q&A series, we have discussed: What is the typical application of the Algo 8373 zone paging adapter? Today, we have more new real questions and answers from VoIP users just like you.   What is a DECT-Base Station? Q: What is a DECT-Base Station? What does it mean? A: The base station gets the internet connection and DECT is the wireless signaling that communicates with the phone. So the base station does the SIP and you have to get both parts to use the DECT phone. You can learn more about DECT Technology here: DECT 6.0 vs. WiFi: A comparison of two types of VoIP phones Guest Post: When To Choose DECT Over Wi-Fi? The Advantages of DECT Solutions What you need to know about DECT How to Design a DECT System STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591…


VoIP Supply Is Exhibiting at ITEXPO 2019 in Florida

VoIP Supply to showcase their Reseller Partner Program,Fulfillment Services and many of the top VoIP Brands such as Polycom, Sangoma, Digium, Fanvil, Algo, Plantronics, Cyberdata, January 30 – February 1, 2019, at the Open Source and Asterisk event Buffalo, NY – January 2nd – VoIP Supply, everything you need for VoIP, announced today that it will be showcasing its Reseller Partner Program and Fulfillment Services at Asterisk World, held January 30 – February 1, 2019, at the Greater Ft. Lauderdale/Broward County Convention Center, Fort Lauderdale, Florida. Asterisk World is focused on Asterisk business users and potential users who are interested in getting more in-depth experience with Asterisk, and who also want to learn more from Asterisk adopters and see what’s happening in the Asterisk market. Visit VoIP Supply at Asterisk World at booth 428 to learn more about VoIP Supply’s strategy for VoIP partners. About VoIP Supply’s Reseller Partner Program VoIP Supply’s reseller partner program is designed to assist all of their partners who want to offer the perfect telecommunication solutions to their clients. They are committed to using their position in the Marketplace to help their customers and partners grow exponentially. As a partner with VoIP Supply, you will gain: Industry aggressive commissions VoIP Provisioning Multiple solutions and proposals through…


What Is The Typical Application of The Algo 8373 Zone Paging Adapter?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone. In previous Mom’s calling Q&A series, we have discussed: Why Are My Revolabs FLX2 Microphones Not Picking Up Sound?  Today, we have more new real questions and answers from VoIP users just like you.   What is the typical application of the 8373 zone paging adapter? Q: What is the typical application of the Algo 8373? A: The Algo 8373 is a zone paging adapter typically used to connect an existing paging amplifier to a UC environment as a SIP extension or multicast endpoint. It can relay the single unique audio stream from the amplifier to one of the 3 speaker channels, creating a zoned paging system. Check out the user guide here to learn more! STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591 The post What Is The Typical Application of The Algo 8373 Zone Paging Adapter? appeared first on VoIP Insider. VoIP Insider


How to Pair Polycom VoxBox Speakerphone with Multiple Bluetooth Devices

Are you a busy multi-tasker just like many other Polycom VoxBox users? If yes, then you will love Polycom’s VoxBox conferencing speakerphone! The VoxBox allows you to pair with up to 10 devices and connect with up to 2 devices at the same time, making it a perfect conferencing speakerphone for huddle spaces and anywhere you travel. Today we are going to show you how to pair your VoxBox with multiple Bluetooth devices. Let’s get to it! How to Pair My Bluetooth Devices with the VoxBox Speakerphone The pairing process is fairly simple, just following the steps: Turn on your VoxBox Press and hold the Bluetooth button until the status indicator flashes blue. Now you are in the “Pairing Mode”. On the device you want to pair with, select “Polycom VoxBox” from your Bluetooth pairing list. Repeat the same process for other devices you’d like to pair with You are all set! Note that, although you can pair with up to 10 devices, the speakerphone can only transmit audio for one device at a time. If you want to switch to a certain device, just make sure you disconnect the VoxBox from other devices under Bluetooth settings. Have you tried Polycom’s VoxBox? What was your experience? Share with us! If…


How to Enable / Disable Auto-Answering Feature on Fanvil X6

We are all busy. Sometimes, we are even too busy to answer the phone calls and miss out great business opportunities! Wouldn’t it be nice to have the phone answer the calls for you? That’s where Fanvil’s auto-answering feature comes into play! Fanvil phones have lots of special features that will make your life just a little bit easier. Today, we are going to show you just how easy it is to set up this sweet auto-answering feature on the Fanvil X6 within seconds! What is Auto-Answering? The Auto-Answering feature allows your phone to pick up incoming calls automatically for you. Once the feature is set up, any incoming call will be automatically answered (not including call waiting). The auto-answering can be enabled on line basis. Your Fanvil X6 can easily be set for the time duration your phone must wait before it answers, the default delay is 5 seconds. How to Enable / Disable Auto-Answering Feature on Fanvil X6? Simply follow the following steps to enable/disable the auto-answering feature: Press soft-button [Menu] till you find the [Features] item.   Enter [Features] item till you find the [Auto Answer] item.   Enter [Auto Answer] item to change the auto-answering configuration on a specific line   Press left/right navigator button to…


Polycom Has Released a New Series of VVX SIP Phones and New Cloud Service Certifications!

After being acquired by Plantronics earlier in July of 2018, Polycom Inc. has recently announced the release of their new VVX series of business IP phones! This new portfolio includes the VVX 150, VVX 250, VVX 350, and VVX 450 business phones. Polycom’s New VVX Business SIP Phones All four of these models feature Polycom HD Voice and Polycom Acoustic Fence, color LCD, modern design, easy deployment options, and USB, and Gig ports. Designed to meet all budgets and communication needs, the new VVX series also supports the industry’s most popular Open SIP software features and integrates with over 60 call control platforms worldwide. Polycom Device Management Service for Service Providers (PDMS-SP) Polycom also announced that they are now beginning to certify VoIP service providers on their new cloud service, PDMS-SP. The PDMS-SP is designed to help partners better manage complexity, increase profitability, and enhance customer satisfaction. Service providers are able to manage, monitor, and measure the growing complexity of audio devices in organizations easily through Polycom’s cloud service. An API is expected to be released to allow providers to customize the services and analytics they need from Polycom audio devices used by each customer into their portals. We are excited about the new releases from Polycom and are expecting…


New! Join VoIP Supply’s Monthly VoIP Reseller Webinar Series

To help our partners stay on top of VoIP and better serve their customers, the VoIP Supply team created a recurring webinar series where you will learn new product announcements, promotions and much much more! Starting August 2018, join VoIP Supply every 4th Thursday of the month at 2 PM EST to get your dose of VoIP reseller updates! Sneak Peak – During the webinars, you will learn about… First-hand new product releases Reseller exclusive VoIP promotions What’s new in the VoIP Industry VoIP selling tips to win more deals Much more! To learn more about VoIP Supply’s partner program, visit our website: https://www.voipsupply.com/partner-program The post New! Join VoIP Supply’s Monthly VoIP Reseller Webinar Series appeared first on VoIP Insider. VoIP Insider


4 Reasons Why You Should Let VoIP Supply Help Your Provisioning Needs

Provisioning Service by VoIP SupplyWe all have a lot to do each day and programming your customers’ VoIP systems shouldn’t be your focus. Luckily, there’s a better solution: the provisioning service by VoIP Supply! Check out the top four reasons why our customers choose to do programming and provisioning with the VoIP Supply provisioning team: Why Provisioning VoIP Systems with VoIP Supply?   Reason 1: Let the experts do it right! Each component in a VoIP system needs its own programming and little tweaks. The VoIP Supply provisioning team already has the knowledge and capability to do it efficiently for you. Why not let us do it right for you? Our team configures the proper IP settings to match your network specifications, sets up your extension information, and makes sure the PBX is ready to connect to your phones. Your PBX will be ready to go right out of the box!   Reason 2: Focus on your core business Time is money. Save your valuable time by having the experts at VoIP Supply configure for you, so you can focus what’s important, growing your business!   Reason 3: More than just PBX Provisioning We don’t just do PBX provisioning, we also handle IP phone provisioning, system configuration, PCI Card provisioning,…


Plantronics Voyager 6200: A Lightweight VoIP Headset for Work and Life

Knowing what you are getting before making that purchase is always a wise move! Today, we invited our VoIP consultant, Jon Garbin, to show you what you can expect from the Voyager 6200 UC VoIP headset. Let’s get started! What’s Included in the Voyager 6200? This headset comes with a travel case, Bluetooth dongle for you to pair up with your device, two different sizes earbuds (small and large), and a cradle for charging purpose. A travel case A Bluetooth® dongle 2 extra earbuds (small and large) Cradle for charging Look & Feel of the Plantronics Voyager 6200 The first thing you will notice when trying the Voyager 6200 is that it’s super light! If you are looking for a zero-stress headset for all-day use, the 6200 will definitely be a good fit. The Voyager 6200 is designed to use both inside and outside your workplace. Whether you are on a call with your customer in the office or you are jogging outside during your off time, this headset will be your perfect partner. See more unique features: 4 built-in microphones Auto answer and pickup button Volume control Super light for in/out office Adjustable earbud sizes “Overall, the Voyager 6200 is a great option. I use it with my customers…


Grandstream UCM Series Technical Training Recap – March 13th, 2018

Yesterday’s Grandstream UCM Series webinar was a success! Our apologies if you were not able to join the webinar due to it being at our max guest capacity. But no worries, if you missed the webinar, or if you simply want to rewatch it, here is the webinar recording and the Q&A session for your convenience! Grandstream UCM Series Technical Training Q&A Question 1: can the UCM be connected to an existing PBX like a Panasonic ns 700 or nec sl-100 to used the feature from the UCM Answer: Yes, you will need to use Grandstream FXO gateways model GXW4108. We have a white paper on our website   Question 2: How to connect a cellular line to the UCM? Is there a Grandstream device for that? Answer: You will need a GSM gateway (non-Grandstream) and add it to your UCM as a VOIP trunk   Question 3: Does Grandstream Affinity need to be installed on a PC that is directly connected to the UCM on the same network, if so how does that affect security if someone compromises the PC? Answer: Yes, Affinity is a Windows-based software that needs to be connected to a PC on the same LAN as the GXP phone. Only models GXP16xx and 21xx supports…


Monthly New VoIP Hardware Roundup – January 2018

This January, we have some more new VoIP hardware to gear you up for better communication experience! Start your new year right with upgraded VoIP equipment! Plantronics Voyager 6200 UC Headset is Coming Soon! If you are looking for a headset to use both in the office environment and outside, the Plantronics Voyager 6200 UC can be your perfect fit! It is a professional-grade wireless earbud neckband headset that comes with Class 1 Bluetooth technology and certification for Skype for Business. The four omnidirectional microphones and enhanced noise canceling technology minimizes background noise, giving you crystal-clear communications. Unique Features: Professional-grade audio with enhanced Digital Signal Processing On-demand active noise canceling Built-in versatility in a neckband with earbuds Incoming call alert Dynamic mute alert See Plantronics 6200 UC Datasheet   Grandstream’s GXP1760W Grandstream’s GXP1760W is a WiFi mid-range IP phone that supports 6 lines and 3 SIP accounts. Featuring personalized ringtone and integration with advanced web and enterprise applications, the GXP1760W truly delivers outstanding performance at an affordable price! The GXP1760W will begin shipping in late March. Pre-order now!   Unique Features: 6 lines, 6 dual-color line keys 5-way audio conferencing 24 digitally programmable BLF/ fast-dial keys Built-in USB port for importing and exporting data only See GXP1760W Datasheet   Snom…


New! Sangoma Welcomes the s205 Entry-Level SIP Phone to its s-Series Family!

Are you a small business looking for a basic SIP Phone that simply works? If you are familiar with Sangoma’s s-Series SIP phones, you must have heard the s300 entry-level IP phone, which is equipped with 2 SIP accounts, 6 feature keys and 5-way conferencing. Now there’s one more great option at an even lower price point for small start-ups looking for a simple solution without bells and whistles: the s205 Basic IP Phone! Entry-Level, Affordable IP Phones: Hot-Desking, Built-in VPN, EndPoint Manager The s205 is an entry-level SIP Phone designed with all the fundamental capabilities you’ll need for daily operations. This 1-line SIP phone features Host-Desking function that allows you to access all your settings simply by logging into any phone with your extension and password. This is perfect for users without a permanent work desk such as call-center agents and roaming workers! Even better, it comes with marketing leading security features that will give your whole team peace of mind. With the built-in Virtual Private Network (VPN), your remote workers are able to access all the tools from the office without compromising security. Like all other s-Series Phones, the s205 is also designed to work with FreePBX and PBXact phone system using Zero Touch Provisioning. This affordable entry-level…


CompletePBX 5.0.34: What has improved?

November 1st, 2017, Xorcom, a privately-held IP-PBX manufacturer, released their latest version of PBX, CompletePBX 5.0.34. This version includes a lot of new features such as Global Search Results, SIP PnP, Extension Sources and more fixes and improvements in other areas. Let’s take a peek really quickly. SIP Plug-and-Play (SIP PnP) allows SIP phones to immediately locate the PBX on the network and receive settings from Endpoint Manager without any special actions on the user’s side PBX Management Extension sources revealed via a new Relations tab Improved PBX Global Search results Each kind of entity is now marked by its own color to make it easy for the user to quickly see what type of item is being shown.  Placement, size, and shape were optimized.  Redundant icons were removed. User Time zone automatically set to System Time zone Fixes Users got “asterisk” as caller ID for unknown SIP callers. Unanswered queue calls left empty recording files. Wrong time/date on CDR reports. Check out more fixes and updated on Xorcom’s site! The post CompletePBX 5.0.34: What has improved? appeared first on VoIP Insider. VoIP Insider


BroadSoft Updates the Firmware for Yealink and Polycom IP Phones

Sept. 19th, 2017- BroadSoft announced that they will be updating the firmware for Yealink T4xG/P/S Series and Polycom VVX IP Phones through their BroadCloud offering! Find some details here: These firmware updates will affect several Yealink and Polycom phones: Yealink T4xS Series (Firmware – 81.xxx.110) Yealink T4xG / T4xP Series (Pending Firmware Deployment 81.xxx.90 – Sept 2017) Polycom VVX Series (Pending Firmware Deployment 5.5.2 – Beginning Oct 2017) Models for future consideration Audiocodes 4xxHD IP Phones (Timing TBD) They will be adding additional services to be managed from the phones: BroadWorks Enterprise Directory BroadWorks Personal Directory (Yealink Only) Network Call Logs, Received/Missed/Placed Office Anywhere Remote Office Hide Calling Line ID Reject Anonymous calls Sim-Ring The XSI will also be enabled by Default for Yealink and Polycom VVX Phones. End users will need to reboot their phones to enable the XSI capabilities. Check out the User Guides for changes to the User Interface on the Phones. Yealink Polycom More information see broadsoft’s website The post BroadSoft Updates the Firmware for Yealink and Polycom IP Phones appeared first on VoIP Insider. VoIP Insider