Sangoma Reseller Webinar Recap February 2019

During this month’s Sangoma reseller webinar, Mark covered Sangoma’s latest Tech Award, new product releases, and Sangoma’s partner portal with marketing resources. Download the webinar slides here to learn more details! Sangoma Reseller Webinar Q&A Question 1: Does Digium mobile solution work on Sangoma’s PBXact? Answer: Unfortunately, the answer is no. As of right now, Digium’s mobile solution only works with Digium Switchvox. However, the integration with Sangoma products could happen down the road in the future. Question 2: How are the s206 and s406 IP phones different from the s205? Answer: The s206 has 2 SIP accounts, while the s205 is equipped with 1 SIP registration only. Also, the s206 and the s406 SIP phones have a new processor chip that supports Opus codec. Learn More about Sangoma Reseller Program The post Sangoma Reseller Webinar Recap February 2019 appeared first on VoIP Insider. VoIP Insider


How to Use Yealink’s SIP-T49G Bluetooth Phone with a Mobile Phone

Many of Yealink’s business IP phones have built-in Bluetooth support that allows you to connect your mobile phone to the Yealink phone unit wirelessly. The advantage is that you can switch the desktop phone to your mobile phone anytime you want, even during a phone call without any interruptions. (The person on the other end won’t even notice it!) Let’s take Yealink’s SIP-T49G business phone as our example and see how this process works: How to use Yealink’s SIP-T49G with a Mobile Phone Switching back and forth between the T49G business phone and your mobile phone is easy. Let’s take a quick look at the simple process: Turn on Bluetooth from your mobile phone setting Connect your mobile phone to SIP-T49G via Bluetooth When there is an incoming call, both your cell phone and the T49G will ring Answer the call on either the SIP-T49G desktop phone or your mobile phone On your mobile phone, you can switch this call to SIP-T49G without any interruptions When your conversion is finished, simply hang up the call on your cell phone or the T49G and the call will hang up on both ends This Bluetooth connection process works for the T49G, SIP-T58V, SIP-T58A, SIP-T56A, and SIP-T49G. The best part is that the…


How to Configure the Algo 8039 Video Intercom with the Algo 8061

Algo’s 8039 video intercom attracts many businesses who are looking for a flexible and reliable intercom solution that can be easily configured in several different ways to meet their requirements. The Algo 8061 is a PoE interface module providing SIP interface control specifically for the Algo 8036, 8039, and 8201. Today, we are going to show you how easy it is to configure the Algo 8039 with the Algo 8061 relay controller. Let’s get to it! How to Configure the Algo 8039 Video Intercom Find the IP address of your Algo 8061 – You can find it by using the locator tool from Algo’s website. This tool displays all of the Algo devices available on the network, and their corresponding IP addresses. Point your browser to the IP address. The 8061 Control Panel will be displayed. Log in with a default password “algo” Set a password: Go to the Config page and set a password in the Door Control Password field in the Features section. You will need this password when configuring the 8039 with the device. The 8039 can be configured from the web interface. Find IP address of your Algo 8039: Press the blue call button to hear the IP address over the speaker. Log in via the…


5 New Microsoft Teams Features Draw Attention to Educators

Microsoft Teams continuous to introduce new features to broaden their applications. This time, they are targeting teachers and educators! A total of five new features starting this week will be rolling out to all Teams users. Let’s take a quick peek: #1 Grade Sync to your SIS: Grading is easier for teachers now. You will be able to automatically send students’ grades from Teams assignments to a teacher’s Student Information System. #2 Mobile Grading: Teachers are able to give grades to Teams Assignments from anywhere anytime through the iOS or Android Teams mobile app. #3 Turnitin Integration: Suspect about plagiarism? Use the Turnitin integration to detect potential plagiarism by comparing your student project against items on the Internet! It will search for similarities for you and quickly pinpoint any plagiarism. #4 Free Computer Science Curriculum: MakeCode is Microsoft’s online game development engine that allows students to build games using drag-and-drop block or JavaScript. The beta version will soon be released this month for teachers to have access to it from Teams. #5 Faster Assignments: Now you can create and view your upcoming assignments easier and quicker than before. Interested in learning more about VoIP for the education industry? Check out VoIP Supply’s Edu Assist, a program designed to get VoIP…


Join The Polycom Reseller Partner Program Through VoIP Supply

It’s no secret that Polycom is one of the biggest names in VoIP, and now, you can become a partner! How you ask? Well, through VoIP Supply of course! If you are reading this blog, then I’m sure you are no stranger to VoIP Supply and all of the great things we offer.  Things like, same day shipping and a wealth of knowledge that you can always count on, just to name a few. And now, on top of that, we’re offering you the opportunity to become a Polycom Partner! By becoming the Polycom Reseller Partner Program through VoIP Supply, not only will you continue to get the wonderful benefits we offer, but you will also be able to take advantage of exclusive Polycom programs as well! Programs like, PDMS! A cloud-based device management service which allows you to centrally manage all of your Polycom devices from a single cloud portal! And Polycom’s Device as a Service Program (DaaS)! An exciting new program that allows resellers to offer Polycom phones to their customers on a month-to-month basis with no minimum commitment! So, if you’re already reselling Polycom, and you are already taking advantage of our amazing benefits, then joining the Polycom Partner Program should be a ‘no-brainer’! If you don’t…


3 Key Components to Consider When Evaluating IP Phones to Sell with Your VoIP Service

Evaluating which VoIP phones to sell with your VoIP service can be a daunting task, especially when there are so many IP phone options available on the market. Which manufacturers or products are best for your customers? Before you jump into making a rash decision, be sure to at least consider these 3 key components: Product Stability Product stability is one of the top priorities during any IP phone evaluation. You will want to make sure your customers have a great communication experience without any interruptions or downtime. Check reviews or forums to see what other users are saying about the products you are interested in. Are there any software bugs or issues? How frequently do the issues happen? Have they been solved in a timely manner? Stellar Support There’s no 100% guaranteed, for perfect IP phone; so make sure you have a great technical support team to help you solve issues when needed. How does the manufacturer handle technical issues? Is there an easy way for you to contact the support team (via phone, email, webpage, etc.)? Do they offer 24/7 support? Customer Preference Last but not least, do your research on your customer base! Whether it’s the location of a button, touchscreens, or the size of the phone,…


What is a DECT-Base Station?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone. In previous Mom’s calling Q&A series, we have discussed: What is the typical application of the Algo 8373 zone paging adapter? Today, we have more new real questions and answers from VoIP users just like you.   What is a DECT-Base Station? Q: What is a DECT-Base Station? What does it mean? A: The base station gets the internet connection and DECT is the wireless signaling that communicates with the phone. So the base station does the SIP and you have to get both parts to use the DECT phone. You can learn more about DECT Technology here: DECT 6.0 vs. WiFi: A comparison of two types of VoIP phones Guest Post: When To Choose DECT Over Wi-Fi? The Advantages of DECT Solutions What you need to know about DECT How to Design a DECT System STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591…


VoIP Supply Is Exhibiting at ITEXPO 2019 in Florida

VoIP Supply to showcase their Reseller Partner Program,Fulfillment Services and many of the top VoIP Brands such as Polycom, Sangoma, Digium, Fanvil, Algo, Plantronics, Cyberdata, January 30 – February 1, 2019, at the Open Source and Asterisk event Buffalo, NY – January 2nd – VoIP Supply, everything you need for VoIP, announced today that it will be showcasing its Reseller Partner Program and Fulfillment Services at Asterisk World, held January 30 – February 1, 2019, at the Greater Ft. Lauderdale/Broward County Convention Center, Fort Lauderdale, Florida. Asterisk World is focused on Asterisk business users and potential users who are interested in getting more in-depth experience with Asterisk, and who also want to learn more from Asterisk adopters and see what’s happening in the Asterisk market. Visit VoIP Supply at Asterisk World at booth 428 to learn more about VoIP Supply’s strategy for VoIP partners. About VoIP Supply’s Reseller Partner Program VoIP Supply’s reseller partner program is designed to assist all of their partners who want to offer the perfect telecommunication solutions to their clients. They are committed to using their position in the Marketplace to help their customers and partners grow exponentially. As a partner with VoIP Supply, you will gain: Industry aggressive commissions VoIP Provisioning Multiple solutions and proposals through…


What Is The Typical Application of The Algo 8373 Zone Paging Adapter?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone. In previous Mom’s calling Q&A series, we have discussed: Why Are My Revolabs FLX2 Microphones Not Picking Up Sound?  Today, we have more new real questions and answers from VoIP users just like you.   What is the typical application of the 8373 zone paging adapter? Q: What is the typical application of the Algo 8373? A: The Algo 8373 is a zone paging adapter typically used to connect an existing paging amplifier to a UC environment as a SIP extension or multicast endpoint. It can relay the single unique audio stream from the amplifier to one of the 3 speaker channels, creating a zoned paging system. Check out the user guide here to learn more! STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591 The post What Is The Typical Application of The Algo 8373 Zone Paging Adapter? appeared first on VoIP Insider. VoIP Insider


How to Pair Polycom VoxBox Speakerphone with Multiple Bluetooth Devices

Are you a busy multi-tasker just like many other Polycom VoxBox users? If yes, then you will love Polycom’s VoxBox conferencing speakerphone! The VoxBox allows you to pair with up to 10 devices and connect with up to 2 devices at the same time, making it a perfect conferencing speakerphone for huddle spaces and anywhere you travel. Today we are going to show you how to pair your VoxBox with multiple Bluetooth devices. Let’s get to it! How to Pair My Bluetooth Devices with the VoxBox Speakerphone The pairing process is fairly simple, just following the steps: Turn on your VoxBox Press and hold the Bluetooth button until the status indicator flashes blue. Now you are in the “Pairing Mode”. On the device you want to pair with, select “Polycom VoxBox” from your Bluetooth pairing list. Repeat the same process for other devices you’d like to pair with You are all set! Note that, although you can pair with up to 10 devices, the speakerphone can only transmit audio for one device at a time. If you want to switch to a certain device, just make sure you disconnect the VoxBox from other devices under Bluetooth settings. Have you tried Polycom’s VoxBox? What was your experience? Share with us! If…


How to Enable / Disable Auto-Answering Feature on Fanvil X6

We are all busy. Sometimes, we are even too busy to answer the phone calls and miss out great business opportunities! Wouldn’t it be nice to have the phone answer the calls for you? That’s where Fanvil’s auto-answering feature comes into play! Fanvil phones have lots of special features that will make your life just a little bit easier. Today, we are going to show you just how easy it is to set up this sweet auto-answering feature on the Fanvil X6 within seconds! What is Auto-Answering? The Auto-Answering feature allows your phone to pick up incoming calls automatically for you. Once the feature is set up, any incoming call will be automatically answered (not including call waiting). The auto-answering can be enabled on line basis. Your Fanvil X6 can easily be set for the time duration your phone must wait before it answers, the default delay is 5 seconds. How to Enable / Disable Auto-Answering Feature on Fanvil X6? Simply follow the following steps to enable/disable the auto-answering feature: Press soft-button [Menu] till you find the [Features] item.   Enter [Features] item till you find the [Auto Answer] item.   Enter [Auto Answer] item to change the auto-answering configuration on a specific line   Press left/right navigator button to…


Polycom Has Released a New Series of VVX SIP Phones and New Cloud Service Certifications!

After being acquired by Plantronics earlier in July of 2018, Polycom Inc. has recently announced the release of their new VVX series of business IP phones! This new portfolio includes the VVX 150, VVX 250, VVX 350, and VVX 450 business phones. Polycom’s New VVX Business SIP Phones All four of these models feature Polycom HD Voice and Polycom Acoustic Fence, color LCD, modern design, easy deployment options, and USB, and Gig ports. Designed to meet all budgets and communication needs, the new VVX series also supports the industry’s most popular Open SIP software features and integrates with over 60 call control platforms worldwide. Polycom Device Management Service for Service Providers (PDMS-SP) Polycom also announced that they are now beginning to certify VoIP service providers on their new cloud service, PDMS-SP. The PDMS-SP is designed to help partners better manage complexity, increase profitability, and enhance customer satisfaction. Service providers are able to manage, monitor, and measure the growing complexity of audio devices in organizations easily through Polycom’s cloud service. An API is expected to be released to allow providers to customize the services and analytics they need from Polycom audio devices used by each customer into their portals. We are excited about the new releases from Polycom and are expecting…


New! Join VoIP Supply’s Monthly VoIP Reseller Webinar Series

To help our partners stay on top of VoIP and better serve their customers, the VoIP Supply team created a recurring webinar series where you will learn new product announcements, promotions and much much more! Starting August 2018, join VoIP Supply every 4th Thursday of the month at 2 PM EST to get your dose of VoIP reseller updates! Sneak Peak – During the webinars, you will learn about… First-hand new product releases Reseller exclusive VoIP promotions What’s new in the VoIP Industry VoIP selling tips to win more deals Much more! To learn more about VoIP Supply’s partner program, visit our website: https://www.voipsupply.com/partner-program The post New! Join VoIP Supply’s Monthly VoIP Reseller Webinar Series appeared first on VoIP Insider. VoIP Insider


4 Reasons Why You Should Let VoIP Supply Help Your Provisioning Needs

Provisioning Service by VoIP SupplyWe all have a lot to do each day and programming your customers’ VoIP systems shouldn’t be your focus. Luckily, there’s a better solution: the provisioning service by VoIP Supply! Check out the top four reasons why our customers choose to do programming and provisioning with the VoIP Supply provisioning team: Why Provisioning VoIP Systems with VoIP Supply?   Reason 1: Let the experts do it right! Each component in a VoIP system needs its own programming and little tweaks. The VoIP Supply provisioning team already has the knowledge and capability to do it efficiently for you. Why not let us do it right for you? Our team configures the proper IP settings to match your network specifications, sets up your extension information, and makes sure the PBX is ready to connect to your phones. Your PBX will be ready to go right out of the box!   Reason 2: Focus on your core business Time is money. Save your valuable time by having the experts at VoIP Supply configure for you, so you can focus what’s important, growing your business!   Reason 3: More than just PBX Provisioning We don’t just do PBX provisioning, we also handle IP phone provisioning, system configuration, PCI Card provisioning,…


Plantronics Voyager 6200: A Lightweight VoIP Headset for Work and Life

Knowing what you are getting before making that purchase is always a wise move! Today, we invited our VoIP consultant, Jon Garbin, to show you what you can expect from the Voyager 6200 UC VoIP headset. Let’s get started! What’s Included in the Voyager 6200? This headset comes with a travel case, Bluetooth dongle for you to pair up with your device, two different sizes earbuds (small and large), and a cradle for charging purpose. A travel case A Bluetooth® dongle 2 extra earbuds (small and large) Cradle for charging Look & Feel of the Plantronics Voyager 6200 The first thing you will notice when trying the Voyager 6200 is that it’s super light! If you are looking for a zero-stress headset for all-day use, the 6200 will definitely be a good fit. The Voyager 6200 is designed to use both inside and outside your workplace. Whether you are on a call with your customer in the office or you are jogging outside during your off time, this headset will be your perfect partner. See more unique features: 4 built-in microphones Auto answer and pickup button Volume control Super light for in/out office Adjustable earbud sizes “Overall, the Voyager 6200 is a great option. I use it with my customers…


Grandstream UCM Series Technical Training Recap – March 13th, 2018

Yesterday’s Grandstream UCM Series webinar was a success! Our apologies if you were not able to join the webinar due to it being at our max guest capacity. But no worries, if you missed the webinar, or if you simply want to rewatch it, here is the webinar recording and the Q&A session for your convenience! Grandstream UCM Series Technical Training Q&A Question 1: can the UCM be connected to an existing PBX like a Panasonic ns 700 or nec sl-100 to used the feature from the UCM Answer: Yes, you will need to use Grandstream FXO gateways model GXW4108. We have a white paper on our website   Question 2: How to connect a cellular line to the UCM? Is there a Grandstream device for that? Answer: You will need a GSM gateway (non-Grandstream) and add it to your UCM as a VOIP trunk   Question 3: Does Grandstream Affinity need to be installed on a PC that is directly connected to the UCM on the same network, if so how does that affect security if someone compromises the PC? Answer: Yes, Affinity is a Windows-based software that needs to be connected to a PC on the same LAN as the GXP phone. Only models GXP16xx and 21xx supports…


Monthly New VoIP Hardware Roundup – January 2018

This January, we have some more new VoIP hardware to gear you up for better communication experience! Start your new year right with upgraded VoIP equipment! Plantronics Voyager 6200 UC Headset is Coming Soon! If you are looking for a headset to use both in the office environment and outside, the Plantronics Voyager 6200 UC can be your perfect fit! It is a professional-grade wireless earbud neckband headset that comes with Class 1 Bluetooth technology and certification for Skype for Business. The four omnidirectional microphones and enhanced noise canceling technology minimizes background noise, giving you crystal-clear communications. Unique Features: Professional-grade audio with enhanced Digital Signal Processing On-demand active noise canceling Built-in versatility in a neckband with earbuds Incoming call alert Dynamic mute alert See Plantronics 6200 UC Datasheet   Grandstream’s GXP1760W Grandstream’s GXP1760W is a WiFi mid-range IP phone that supports 6 lines and 3 SIP accounts. Featuring personalized ringtone and integration with advanced web and enterprise applications, the GXP1760W truly delivers outstanding performance at an affordable price! The GXP1760W will begin shipping in late March. Pre-order now!   Unique Features: 6 lines, 6 dual-color line keys 5-way audio conferencing 24 digitally programmable BLF/ fast-dial keys Built-in USB port for importing and exporting data only See GXP1760W Datasheet   Snom…


New! Sangoma Welcomes the s205 Entry-Level SIP Phone to its s-Series Family!

Are you a small business looking for a basic SIP Phone that simply works? If you are familiar with Sangoma’s s-Series SIP phones, you must have heard the s300 entry-level IP phone, which is equipped with 2 SIP accounts, 6 feature keys and 5-way conferencing. Now there’s one more great option at an even lower price point for small start-ups looking for a simple solution without bells and whistles: the s205 Basic IP Phone! Entry-Level, Affordable IP Phones: Hot-Desking, Built-in VPN, EndPoint Manager The s205 is an entry-level SIP Phone designed with all the fundamental capabilities you’ll need for daily operations. This 1-line SIP phone features Host-Desking function that allows you to access all your settings simply by logging into any phone with your extension and password. This is perfect for users without a permanent work desk such as call-center agents and roaming workers! Even better, it comes with marketing leading security features that will give your whole team peace of mind. With the built-in Virtual Private Network (VPN), your remote workers are able to access all the tools from the office without compromising security. Like all other s-Series Phones, the s205 is also designed to work with FreePBX and PBXact phone system using Zero Touch Provisioning. This affordable entry-level…


CompletePBX 5.0.34: What has improved?

November 1st, 2017, Xorcom, a privately-held IP-PBX manufacturer, released their latest version of PBX, CompletePBX 5.0.34. This version includes a lot of new features such as Global Search Results, SIP PnP, Extension Sources and more fixes and improvements in other areas. Let’s take a peek really quickly. SIP Plug-and-Play (SIP PnP) allows SIP phones to immediately locate the PBX on the network and receive settings from Endpoint Manager without any special actions on the user’s side PBX Management Extension sources revealed via a new Relations tab Improved PBX Global Search results Each kind of entity is now marked by its own color to make it easy for the user to quickly see what type of item is being shown.  Placement, size, and shape were optimized.  Redundant icons were removed. User Time zone automatically set to System Time zone Fixes Users got “asterisk” as caller ID for unknown SIP callers. Unanswered queue calls left empty recording files. Wrong time/date on CDR reports. Check out more fixes and updated on Xorcom’s site! The post CompletePBX 5.0.34: What has improved? appeared first on VoIP Insider. VoIP Insider


BroadSoft Updates the Firmware for Yealink and Polycom IP Phones

Sept. 19th, 2017- BroadSoft announced that they will be updating the firmware for Yealink T4xG/P/S Series and Polycom VVX IP Phones through their BroadCloud offering! Find some details here: These firmware updates will affect several Yealink and Polycom phones: Yealink T4xS Series (Firmware – 81.xxx.110) Yealink T4xG / T4xP Series (Pending Firmware Deployment 81.xxx.90 – Sept 2017) Polycom VVX Series (Pending Firmware Deployment 5.5.2 – Beginning Oct 2017) Models for future consideration Audiocodes 4xxHD IP Phones (Timing TBD) They will be adding additional services to be managed from the phones: BroadWorks Enterprise Directory BroadWorks Personal Directory (Yealink Only) Network Call Logs, Received/Missed/Placed Office Anywhere Remote Office Hide Calling Line ID Reject Anonymous calls Sim-Ring The XSI will also be enabled by Default for Yealink and Polycom VVX Phones. End users will need to reboot their phones to enable the XSI capabilities. Check out the User Guides for changes to the User Interface on the Phones. Yealink Polycom More information see broadsoft’s website The post BroadSoft Updates the Firmware for Yealink and Polycom IP Phones appeared first on VoIP Insider. VoIP Insider


7 Skype Tips and Tricks You Didn’t Know

Skype is nothing new to most of us. We all love how simple and straightforward Skype is. It probably only takes you less than 30 minutes from downloading to dialing your first call through Skype. You think you already know all about Skype? Well, there might still be some features that will surprise you! Check out the 7 Skype tips and tricks in this post to see what they are!   #1 How to Make Calls from Skype Contact List Do you know you can start a Skype call by double-clicking on a contact? Here’s how: Click Tools >> Options >> General Settings Check the box: When I double-click on a contact start a call Pretty easy, huh?   #2 How to Hide or Show the Skype Moving Pencil You must have noticed that when you are chatting with someone on Skype message, there’s a pencil image moving showing you that someone is editing his/her message. Not a big fan of this feature? No problem. Here’s how you can hide it and have more privacy: Click Tools >> Options >> IM & SMS >> IM Settings >> Show Advanced Options Uncheck the box: Show when I am typing   #3 How to Clear Skype Chat History Erase your chat history in Skype…


VoIP Supply Interviews SimpleWan to talk about their Upcoming Webinar and more!

Having visitors drop by the office is nothing new at VoIP Supply, and last week we got to spend the day with SimpleWan’s OEM Manager, Josh Haselhorst. Josh started off the day by leading some extremely valuable training sessions for our Sales and Marketing Team. Then we were able to enjoy a delicious lunch! Somewhere in between all of the action, we were able to steal Josh away for a quick interview to give you a preview of what they have to offer and what the upcoming webinar will be focused on. Josh was able to sum up the SimpleWan mission and give some insight on how great it has been to partner with us here at VoIP Supply! Please check out the interview above, and if you want to know more about SimpleWan, and what they offer the telecommunication world, register for our co-hosted webinar taking place June 27th at 2 pm! We hope to see you there! The post VoIP Supply Interviews SimpleWan to talk about their Upcoming Webinar and more! appeared first on VoIP Insider. VoIP Insider


[Webinar] FreePBX and PBXact Disaster Recovery Planning

WEBINAR: Disaster Recovery Planning for FreePBX & PBXact from Sangoma on Vimeo. Let’s face it. We are all afraid of catastrophic failure of our communications system. What if I told you, to fear or not to fear, you are in control? Take the appropriate precautions, you can turn a full business shut down to just a minimal impact to your daily operation. Check out this Sangoma Webinar to learn the best practices for protecting your business against a catastrophic disaster that will minimize impact to your business during a failure event. You will also learn the Sangoma products available for Disaster Recovery, focusing on the FreePBX/ PBXact phone systems. Don’t want to start protecting your business communications system! Learn more about FreePBX and PBXact UC phone systems. The post [Webinar] FreePBX and PBXact Disaster Recovery Planning appeared first on VoIP Insider. VoIP Insider


VoIP News! The Latest on Several New Releases from Grandstream, Gearing Up for Channel Partner 2017 and more!

  Things have been pretty busy over at Grandstream HQ as they have recently released a few new products! Grandstream has expanded their large VoIP catalog once again with the release of the GDS3710 IP Video Door System. This is an easy to manage surveillance solution that integrates with your IP communications and features a powerful 1080p video resolution! Grandstream also released the GWN 7000 Enterprise Multi-WAN VPN Router is a features-rich powerful tool for any business and can be shared across one or many different physical locations!   Another new product released by Grandstream is the GWN7600 WiFi Access Point. This is a mid-level access point for small sized businesses or multiple floor offices and providers dual-band network throughput and expanded WiFi coverage range. All of these products are available to order now! As April is rapidly approaching, VoIP Supply is getting ready to exhibit at Channel Partners 2017 at the Mandalay Bay Convention Center in Mandalay Bay, Las Vegas! This will take place April 10th to the 13th and we will be focusing heavily on our Partner and Fulfillment Programs. If you are attending the show, please stop by booth 250 and say hello! We will be there to answer any questions you might have and we will…


Digium Introduces the D80 Touchscreen IP Phone

Digium kicked off the opening of ITEXPO with the release of the D80 IP Phone, an HD touchscreen desk phone for businesses who are looking for a high-quality phone at an affordable price. Yes, you heard it right, the words quality and affordable in the same sentence isn’t that amazing! The D80 features a 7-inch HD display with multi-point capacitive touchscreen, 100 rapid dial/busy lamp field (BLF) entries, dual 10/100/1000 Mbps Gigabit network ports and advanced touch-optimized applications. This model is perfect for users who want an easy-to-use interface with the highest level of quality. Digium phones support plug-and-play provisioning. Simply plug the phones in, automatically discover your Asterisk or Switchvox server, select the user, and start talking! Features 7-inch, High Definition (HD), 800 x 1280 pixel backlit color LCD display Multi-Point capacitive touch-screen display 1-line appearance 20 on-screen Rapid Dial / BLF keys, scrollable to 100 Feature and context-sensitive functions Headset, speaker and mute functions 2-color LED Message Waiting Indicator Volume control 2P2C handset jack Electronic Hookswitch port Wireless Headset support (coming soon) 2 switched 10/100/1000Mbps Ethernet ports 802.3at/af Power over Ethernet 5-volt DC power port The D80 IP Phone comes with a one year warranty and the minimum software requirements are Switchvox 6.3.5 and DPMA 3.4. The D80…


Skype Ready Phones – Best Phones for Skype

Whether you are a current Skype user or you are just about to step into the Skype world, you may have already experienced or heard a lot of complaints about not being about to get Skype to function smoothly during the calls. In the blog: Improve Skype for Business Audio/Video Quality, we discussed the top factors that affect your Skype call quality. Choosing an ideal Skype-optimized phone is the first step to building a satisfactory Skype call experience. Here we highlight the best Skype ready phones at VoIP Supply that will take your communication to the next level!   What are the Best Skype Ready Phones? The Grandstream GXV 3240 is one of the most popular Skype phones that is designed for all size companies and Android smartphone users. It is a 6-line multimedia Gigabit VoIP video phone that comes with a 3-way video conferencing, a tiltable CMOS camera and HD audio/ voice. Combined the functionality of a multimedia platform with a 6-line video phone for an all-in-one voice, video, data, and mobility solution, the Grandstream GXV 3240 is the most powerful solution for users connecting from different channels. Popular Features: 6 lines with up to 6 SIP accounts including FREE IPVideoTalk account with video mail Phonebook with up to…


Where did VoIP Supply’s Refresh line come from?

VoIP Supply has been a leader in VoIP equipment since 2004 when owner and CEO Ben Sayers realized that there was a high demand for VoIP equipment yet nowhere to purchase it. By end of year, VoIP Supply succeeded in becoming the top North American supplier of VoIP Equipment. Year over year, VoIP Supply saw an increase in business profitability and became the go to e-commerce site to purchase VoIP.   But that did not mean Ben was satisfied. Now that customers had a way to purchase new VoIP equipment, he began to think of where all of the used VoIP equipment would go as companies started to replace existing infrastructure. Moreover, Ben understood that the cost of new VoIP hardware could be a big impact to small businesses and a big purchasing decision. With that in mind came the idea of a refurbished line of VoIP equipment that would allow customers to purchase used VoIP equipment that was still in great conditions for a fraction of the cost of new equipment. So the team got to work. By 2010 VoIP Supply officially implemented Refresh. A way to offer customers affordable VoIP equipment that would not break the bank, and better yet, a way to offer equipment that was reliable…


Yealink VC Mobile App Now is Open for Beta Testing

Recently, Yealink announced that their VC Mobile App is now available for beta testing. This is an updated addition to Yealink’s One-stop Video Conferencing Solution designed mainly for remote and office workers. The high-quality video collaboration and streamline communication attract a lot of on-the-go staff with tablet or smartphone. It also supports Network Address Translation (NAT) and Intelligent Firewall Traversal to provide safe video conferencing meetings anywhere you go. The Yealink VC Mobile app is free of charge and available for both Android and iOS users to download. The post Yealink VC Mobile App Now is Open for Beta Testing appeared first on VoIP Insider. VoIP Insider » VoIP Insider


Digium is excited to announce the release of new Digium phones, the D6x series

We are excited to announce the release of Digium’s new line of colored screen phones. The newest line of Digium phones include the D60, D62 and D65. These Digium phones are designed for seamless integration for effortless setup with Switchvox and Asterisk. The new phones increase workplace efficiency with built-in applications such as voicemail, call log, contacts, phone status, user presence, parking and queue metrics. What are some new features? Color Screen The first thing that sticks out is the 4.3 inch color screen, which is offered on all three models. This is a huge advantage to have such a large color screen even on the lower end models such as the D60. Sleeker Design The new Digium phones offer a much sleeker and thinner design than past models. With the models being less bulky they are able to be wall mounted with greater ease than past models. Entirely New Handsets The handsets are designed specifically for these new models of VoIP phones. You will not be able to use the older models with the new models or vis versa. The HD Voice silkscreen is upside down by the handset cord port. Universal Desk stand, wall mounts and power supplies for all 3 models The Digium D6x series is optimized for…


5 Tips to Grow your VoIP Reseller Business

Everyone is always looking for ways to grow their VoIP reseller business and the industry can be a very competitive field. We have been in the VoIP business for awhile and have seen plenty of changes. Here are 5 tips we want to pass on to you make sure you’re doing everything you can to grow!   Pro Tip #1: Partner with manufacturers who offer top tier support You want to partner with manufacturers and tier 1 distributors who offer the same customer service and support as you do with your customers. Although, price can be a heavy factor, try to weigh all the other value add aspects a partner can bring to you. Get a good idea of their whole process. Here are some questions I would ask: What percentages of packages ship same day? Do you handle the returns or will I be dealing directly with a manufacturer? How is technical support handled? What is the return time of a voicemail or email to my account manager? Will I have a dedicated account representative?   Pro Tip #2: Take advantage of all marketing materials and educational documents available to you Ideally you would like to work with a partner that has marketing materials for you to use and…