New! Join VoIP Supply’s Monthly VoIP Reseller Webinar Series

To help our partners stay on top of VoIP and better serve their customers, the VoIP Supply team created a recurring webinar series where you will learn new product announcements, promotions and much much more! Starting August 2018, join VoIP Supply every 4th Thursday of the month at 2 PM EST to get your dose of VoIP reseller updates! Sneak Peak – During the webinars, you will learn about… First-hand new product releases Reseller exclusive VoIP promotions What’s new in the VoIP Industry VoIP selling tips to win more deals Much more! To learn more about VoIP Supply’s partner program, visit our website: https://www.voipsupply.com/partner-program The post New! Join VoIP Supply’s Monthly VoIP Reseller Webinar Series appeared first on VoIP Insider. VoIP Insider


4 Reasons Why You Should Let VoIP Supply Help Your Provisioning Needs

Provisioning Service by VoIP SupplyWe all have a lot to do each day and programming your customers’ VoIP systems shouldn’t be your focus. Luckily, there’s a better solution: the provisioning service by VoIP Supply! Check out the top four reasons why our customers choose to do programming and provisioning with the VoIP Supply provisioning team: Why Provisioning VoIP Systems with VoIP Supply?   Reason 1: Let the experts do it right! Each component in a VoIP system needs its own programming and little tweaks. The VoIP Supply provisioning team already has the knowledge and capability to do it efficiently for you. Why not let us do it right for you? Our team configures the proper IP settings to match your network specifications, sets up your extension information, and makes sure the PBX is ready to connect to your phones. Your PBX will be ready to go right out of the box!   Reason 2: Focus on your core business Time is money. Save your valuable time by having the experts at VoIP Supply configure for you, so you can focus what’s important, growing your business!   Reason 3: More than just PBX Provisioning We don’t just do PBX provisioning, we also handle IP phone provisioning, system configuration, PCI Card provisioning,…


Plantronics Voyager 6200: A Lightweight VoIP Headset for Work and Life

Knowing what you are getting before making that purchase is always a wise move! Today, we invited our VoIP consultant, Jon Garbin, to show you what you can expect from the Voyager 6200 UC VoIP headset. Let’s get started! What’s Included in the Voyager 6200? This headset comes with a travel case, Bluetooth dongle for you to pair up with your device, two different sizes earbuds (small and large), and a cradle for charging purpose. A travel case A Bluetooth® dongle 2 extra earbuds (small and large) Cradle for charging Look & Feel of the Plantronics Voyager 6200 The first thing you will notice when trying the Voyager 6200 is that it’s super light! If you are looking for a zero-stress headset for all-day use, the 6200 will definitely be a good fit. The Voyager 6200 is designed to use both inside and outside your workplace. Whether you are on a call with your customer in the office or you are jogging outside during your off time, this headset will be your perfect partner. See more unique features: 4 built-in microphones Auto answer and pickup button Volume control Super light for in/out office Adjustable earbud sizes “Overall, the Voyager 6200 is a great option. I use it with my customers…


Grandstream UCM Series Technical Training Recap – March 13th, 2018

Yesterday’s Grandstream UCM Series webinar was a success! Our apologies if you were not able to join the webinar due to it being at our max guest capacity. But no worries, if you missed the webinar, or if you simply want to rewatch it, here is the webinar recording and the Q&A session for your convenience! Grandstream UCM Series Technical Training Q&A Question 1: can the UCM be connected to an existing PBX like a Panasonic ns 700 or nec sl-100 to used the feature from the UCM Answer: Yes, you will need to use Grandstream FXO gateways model GXW4108. We have a white paper on our website   Question 2: How to connect a cellular line to the UCM? Is there a Grandstream device for that? Answer: You will need a GSM gateway (non-Grandstream) and add it to your UCM as a VOIP trunk   Question 3: Does Grandstream Affinity need to be installed on a PC that is directly connected to the UCM on the same network, if so how does that affect security if someone compromises the PC? Answer: Yes, Affinity is a Windows-based software that needs to be connected to a PC on the same LAN as the GXP phone. Only models GXP16xx and 21xx supports…


Monthly New VoIP Hardware Roundup – January 2018

This January, we have some more new VoIP hardware to gear you up for better communication experience! Start your new year right with upgraded VoIP equipment! Plantronics Voyager 6200 UC Headset is Coming Soon! If you are looking for a headset to use both in the office environment and outside, the Plantronics Voyager 6200 UC can be your perfect fit! It is a professional-grade wireless earbud neckband headset that comes with Class 1 Bluetooth technology and certification for Skype for Business. The four omnidirectional microphones and enhanced noise canceling technology minimizes background noise, giving you crystal-clear communications. Unique Features: Professional-grade audio with enhanced Digital Signal Processing On-demand active noise canceling Built-in versatility in a neckband with earbuds Incoming call alert Dynamic mute alert See Plantronics 6200 UC Datasheet   Grandstream’s GXP1760W Grandstream’s GXP1760W is a WiFi mid-range IP phone that supports 6 lines and 3 SIP accounts. Featuring personalized ringtone and integration with advanced web and enterprise applications, the GXP1760W truly delivers outstanding performance at an affordable price! The GXP1760W will begin shipping in late March. Pre-order now!   Unique Features: 6 lines, 6 dual-color line keys 5-way audio conferencing 24 digitally programmable BLF/ fast-dial keys Built-in USB port for importing and exporting data only See GXP1760W Datasheet   Snom…


New! Sangoma Welcomes the s205 Entry-Level SIP Phone to its s-Series Family!

Are you a small business looking for a basic SIP Phone that simply works? If you are familiar with Sangoma’s s-Series SIP phones, you must have heard the s300 entry-level IP phone, which is equipped with 2 SIP accounts, 6 feature keys and 5-way conferencing. Now there’s one more great option at an even lower price point for small start-ups looking for a simple solution without bells and whistles: the s205 Basic IP Phone! Entry-Level, Affordable IP Phones: Hot-Desking, Built-in VPN, EndPoint Manager The s205 is an entry-level SIP Phone designed with all the fundamental capabilities you’ll need for daily operations. This 1-line SIP phone features Host-Desking function that allows you to access all your settings simply by logging into any phone with your extension and password. This is perfect for users without a permanent work desk such as call-center agents and roaming workers! Even better, it comes with marketing leading security features that will give your whole team peace of mind. With the built-in Virtual Private Network (VPN), your remote workers are able to access all the tools from the office without compromising security. Like all other s-Series Phones, the s205 is also designed to work with FreePBX and PBXact phone system using Zero Touch Provisioning. This affordable entry-level…


CompletePBX 5.0.34: What has improved?

November 1st, 2017, Xorcom, a privately-held IP-PBX manufacturer, released their latest version of PBX, CompletePBX 5.0.34. This version includes a lot of new features such as Global Search Results, SIP PnP, Extension Sources and more fixes and improvements in other areas. Let’s take a peek really quickly. SIP Plug-and-Play (SIP PnP) allows SIP phones to immediately locate the PBX on the network and receive settings from Endpoint Manager without any special actions on the user’s side PBX Management Extension sources revealed via a new Relations tab Improved PBX Global Search results Each kind of entity is now marked by its own color to make it easy for the user to quickly see what type of item is being shown.  Placement, size, and shape were optimized.  Redundant icons were removed. User Time zone automatically set to System Time zone Fixes Users got “asterisk” as caller ID for unknown SIP callers. Unanswered queue calls left empty recording files. Wrong time/date on CDR reports. Check out more fixes and updated on Xorcom’s site! The post CompletePBX 5.0.34: What has improved? appeared first on VoIP Insider. VoIP Insider


BroadSoft Updates the Firmware for Yealink and Polycom IP Phones

Sept. 19th, 2017- BroadSoft announced that they will be updating the firmware for Yealink T4xG/P/S Series and Polycom VVX IP Phones through their BroadCloud offering! Find some details here: These firmware updates will affect several Yealink and Polycom phones: Yealink T4xS Series (Firmware – 81.xxx.110) Yealink T4xG / T4xP Series (Pending Firmware Deployment 81.xxx.90 – Sept 2017) Polycom VVX Series (Pending Firmware Deployment 5.5.2 – Beginning Oct 2017) Models for future consideration Audiocodes 4xxHD IP Phones (Timing TBD) They will be adding additional services to be managed from the phones: BroadWorks Enterprise Directory BroadWorks Personal Directory (Yealink Only) Network Call Logs, Received/Missed/Placed Office Anywhere Remote Office Hide Calling Line ID Reject Anonymous calls Sim-Ring The XSI will also be enabled by Default for Yealink and Polycom VVX Phones. End users will need to reboot their phones to enable the XSI capabilities. Check out the User Guides for changes to the User Interface on the Phones. Yealink Polycom More information see broadsoft’s website The post BroadSoft Updates the Firmware for Yealink and Polycom IP Phones appeared first on VoIP Insider. VoIP Insider


7 Skype Tips and Tricks You Didn’t Know

Skype is nothing new to most of us. We all love how simple and straightforward Skype is. It probably only takes you less than 30 minutes from downloading to dialing your first call through Skype. You think you already know all about Skype? Well, there might still be some features that will surprise you! Check out the 7 Skype tips and tricks in this post to see what they are!   #1 How to Make Calls from Skype Contact List Do you know you can start a Skype call by double-clicking on a contact? Here’s how: Click Tools >> Options >> General Settings Check the box: When I double-click on a contact start a call Pretty easy, huh?   #2 How to Hide or Show the Skype Moving Pencil You must have noticed that when you are chatting with someone on Skype message, there’s a pencil image moving showing you that someone is editing his/her message. Not a big fan of this feature? No problem. Here’s how you can hide it and have more privacy: Click Tools >> Options >> IM & SMS >> IM Settings >> Show Advanced Options Uncheck the box: Show when I am typing   #3 How to Clear Skype Chat History Erase your chat history in Skype…


VoIP Supply Interviews SimpleWan to talk about their Upcoming Webinar and more!

Having visitors drop by the office is nothing new at VoIP Supply, and last week we got to spend the day with SimpleWan’s OEM Manager, Josh Haselhorst. Josh started off the day by leading some extremely valuable training sessions for our Sales and Marketing Team. Then we were able to enjoy a delicious lunch! Somewhere in between all of the action, we were able to steal Josh away for a quick interview to give you a preview of what they have to offer and what the upcoming webinar will be focused on. Josh was able to sum up the SimpleWan mission and give some insight on how great it has been to partner with us here at VoIP Supply! Please check out the interview above, and if you want to know more about SimpleWan, and what they offer the telecommunication world, register for our co-hosted webinar taking place June 27th at 2 pm! We hope to see you there! The post VoIP Supply Interviews SimpleWan to talk about their Upcoming Webinar and more! appeared first on VoIP Insider. VoIP Insider


[Webinar] FreePBX and PBXact Disaster Recovery Planning

WEBINAR: Disaster Recovery Planning for FreePBX & PBXact from Sangoma on Vimeo. Let’s face it. We are all afraid of catastrophic failure of our communications system. What if I told you, to fear or not to fear, you are in control? Take the appropriate precautions, you can turn a full business shut down to just a minimal impact to your daily operation. Check out this Sangoma Webinar to learn the best practices for protecting your business against a catastrophic disaster that will minimize impact to your business during a failure event. You will also learn the Sangoma products available for Disaster Recovery, focusing on the FreePBX/ PBXact phone systems. Don’t want to start protecting your business communications system! Learn more about FreePBX and PBXact UC phone systems. The post [Webinar] FreePBX and PBXact Disaster Recovery Planning appeared first on VoIP Insider. VoIP Insider


VoIP News! The Latest on Several New Releases from Grandstream, Gearing Up for Channel Partner 2017 and more!

  Things have been pretty busy over at Grandstream HQ as they have recently released a few new products! Grandstream has expanded their large VoIP catalog once again with the release of the GDS3710 IP Video Door System. This is an easy to manage surveillance solution that integrates with your IP communications and features a powerful 1080p video resolution! Grandstream also released the GWN 7000 Enterprise Multi-WAN VPN Router is a features-rich powerful tool for any business and can be shared across one or many different physical locations!   Another new product released by Grandstream is the GWN7600 WiFi Access Point. This is a mid-level access point for small sized businesses or multiple floor offices and providers dual-band network throughput and expanded WiFi coverage range. All of these products are available to order now! As April is rapidly approaching, VoIP Supply is getting ready to exhibit at Channel Partners 2017 at the Mandalay Bay Convention Center in Mandalay Bay, Las Vegas! This will take place April 10th to the 13th and we will be focusing heavily on our Partner and Fulfillment Programs. If you are attending the show, please stop by booth 250 and say hello! We will be there to answer any questions you might have and we will…


Digium Introduces the D80 Touchscreen IP Phone

Digium kicked off the opening of ITEXPO with the release of the D80 IP Phone, an HD touchscreen desk phone for businesses who are looking for a high-quality phone at an affordable price. Yes, you heard it right, the words quality and affordable in the same sentence isn’t that amazing! The D80 features a 7-inch HD display with multi-point capacitive touchscreen, 100 rapid dial/busy lamp field (BLF) entries, dual 10/100/1000 Mbps Gigabit network ports and advanced touch-optimized applications. This model is perfect for users who want an easy-to-use interface with the highest level of quality. Digium phones support plug-and-play provisioning. Simply plug the phones in, automatically discover your Asterisk or Switchvox server, select the user, and start talking! Features 7-inch, High Definition (HD), 800 x 1280 pixel backlit color LCD display Multi-Point capacitive touch-screen display 1-line appearance 20 on-screen Rapid Dial / BLF keys, scrollable to 100 Feature and context-sensitive functions Headset, speaker and mute functions 2-color LED Message Waiting Indicator Volume control 2P2C handset jack Electronic Hookswitch port Wireless Headset support (coming soon) 2 switched 10/100/1000Mbps Ethernet ports 802.3at/af Power over Ethernet 5-volt DC power port The D80 IP Phone comes with a one year warranty and the minimum software requirements are Switchvox 6.3.5 and DPMA 3.4. The D80…


Skype Ready Phones – Best Phones for Skype

Whether you are a current Skype user or you are just about to step into the Skype world, you may have already experienced or heard a lot of complaints about not being about to get Skype to function smoothly during the calls. In the blog: Improve Skype for Business Audio/Video Quality, we discussed the top factors that affect your Skype call quality. Choosing an ideal Skype-optimized phone is the first step to building a satisfactory Skype call experience. Here we highlight the best Skype ready phones at VoIP Supply that will take your communication to the next level!   What are the Best Skype Ready Phones? The Grandstream GXV 3240 is one of the most popular Skype phones that is designed for all size companies and Android smartphone users. It is a 6-line multimedia Gigabit VoIP video phone that comes with a 3-way video conferencing, a tiltable CMOS camera and HD audio/ voice. Combined the functionality of a multimedia platform with a 6-line video phone for an all-in-one voice, video, data, and mobility solution, the Grandstream GXV 3240 is the most powerful solution for users connecting from different channels. Popular Features: 6 lines with up to 6 SIP accounts including FREE IPVideoTalk account with video mail Phonebook with up to…


Where did VoIP Supply’s Refresh line come from?

VoIP Supply has been a leader in VoIP equipment since 2004 when owner and CEO Ben Sayers realized that there was a high demand for VoIP equipment yet nowhere to purchase it. By end of year, VoIP Supply succeeded in becoming the top North American supplier of VoIP Equipment. Year over year, VoIP Supply saw an increase in business profitability and became the go to e-commerce site to purchase VoIP.   But that did not mean Ben was satisfied. Now that customers had a way to purchase new VoIP equipment, he began to think of where all of the used VoIP equipment would go as companies started to replace existing infrastructure. Moreover, Ben understood that the cost of new VoIP hardware could be a big impact to small businesses and a big purchasing decision. With that in mind came the idea of a refurbished line of VoIP equipment that would allow customers to purchase used VoIP equipment that was still in great conditions for a fraction of the cost of new equipment. So the team got to work. By 2010 VoIP Supply officially implemented Refresh. A way to offer customers affordable VoIP equipment that would not break the bank, and better yet, a way to offer equipment that was reliable…


Yealink VC Mobile App Now is Open for Beta Testing

Recently, Yealink announced that their VC Mobile App is now available for beta testing. This is an updated addition to Yealink’s One-stop Video Conferencing Solution designed mainly for remote and office workers. The high-quality video collaboration and streamline communication attract a lot of on-the-go staff with tablet or smartphone. It also supports Network Address Translation (NAT) and Intelligent Firewall Traversal to provide safe video conferencing meetings anywhere you go. The Yealink VC Mobile app is free of charge and available for both Android and iOS users to download. The post Yealink VC Mobile App Now is Open for Beta Testing appeared first on VoIP Insider. VoIP Insider » VoIP Insider


Digium is excited to announce the release of new Digium phones, the D6x series

We are excited to announce the release of Digium’s new line of colored screen phones. The newest line of Digium phones include the D60, D62 and D65. These Digium phones are designed for seamless integration for effortless setup with Switchvox and Asterisk. The new phones increase workplace efficiency with built-in applications such as voicemail, call log, contacts, phone status, user presence, parking and queue metrics. What are some new features? Color Screen The first thing that sticks out is the 4.3 inch color screen, which is offered on all three models. This is a huge advantage to have such a large color screen even on the lower end models such as the D60. Sleeker Design The new Digium phones offer a much sleeker and thinner design than past models. With the models being less bulky they are able to be wall mounted with greater ease than past models. Entirely New Handsets The handsets are designed specifically for these new models of VoIP phones. You will not be able to use the older models with the new models or vis versa. The HD Voice silkscreen is upside down by the handset cord port. Universal Desk stand, wall mounts and power supplies for all 3 models The Digium D6x series is optimized for…


5 Tips to Grow your VoIP Reseller Business

Everyone is always looking for ways to grow their VoIP reseller business and the industry can be a very competitive field. We have been in the VoIP business for awhile and have seen plenty of changes. Here are 5 tips we want to pass on to you make sure you’re doing everything you can to grow!   Pro Tip #1: Partner with manufacturers who offer top tier support You want to partner with manufacturers and tier 1 distributors who offer the same customer service and support as you do with your customers. Although, price can be a heavy factor, try to weigh all the other value add aspects a partner can bring to you. Get a good idea of their whole process. Here are some questions I would ask: What percentages of packages ship same day? Do you handle the returns or will I be dealing directly with a manufacturer? How is technical support handled? What is the return time of a voicemail or email to my account manager? Will I have a dedicated account representative?   Pro Tip #2: Take advantage of all marketing materials and educational documents available to you Ideally you would like to work with a partner that has marketing materials for you to use and…


The Grandstream GAC2500 – Understanding the LED Indicators

If you haven’t heard about Grandstream’s GAC2500 conference phone, then I would highly recommend taking a look, For those of you who have looked into the GAC2500, or better yet, own a GAC2500 then you know that this conference phone is packed with awesome features, and a very easy to use Android based system. For as many bells and whistles this conference phone has, I’d like to single out three bells in particular, the LED Indicators on top of the conference phone itself. These change color (red and blue), pulse, flash, and can even stay lit depending on what it is trying to tell you. Knowing what is going on with your conference phone can be done from across the room by simply knowing what the indicators are telling you. Let’s take a look at the different signals the LEDs omit so that you can stay on top of your GAC2500. First, let’s go over what your GAC2500 is trying to tell you if you see the color Blue. If you see a Fast Flashing blue coming from the top indicators then that means you have an Incoming Call! This will happen even when you are in the middle of conferencing or if the phone is busy. If you happen to…


Featured Customer: Highlands Fellowship

Highlands Fellowship was founded in April of 1995 with the vision of creating a church where imperfect people love to attend.  With multiple campuses in Virginia and an online campus, Highlands Fellowship believes that a church isn’t just a building – it’s the people. Let’s hear their story! Budget Constraint Challenge Highlands Fellowship lost their Comdial PBX in an electrical storm and therefore decided to upgrade their system to an IP based phone system. They were offered a proposal by a friend that had some knowledge of VoIP, but unfortunately the proposal was still out of their budget. At that point Highlands Fellowship realized they needed the assistance of a VoIP expert who had the ability and knowledge to guide them to the right solution that fits within their budget and needs. That’s when they found VoIP Supply’s CloudSpan MarketPlace. VoIP Supply to the Rescue Our VoIP specialist conducted a free consultation with Highlands Fellowship and learned their special requirements including their financial constraints and the need of using Elastix server or Switchvox Appliance. Seeing that Patton units are highly compatible with Elastix server and have all the options to meet their requirements, our VoIP specialist suggested they build a system using Elastix server with Patton SN4118, 4-FXS, 4-FXO VoIP…


Why Choose Skype for Business over Skype?

When it comes to Skype for Business, a common question we often hear is – we already have Skype account. Why do we need Skype for Business? As you may know, Skype for Business is the business version of regular Skype that offers more office applications for business usage. In this blog, we will focus on three key benefits to explain why you should choose Skype for Business over regular Skype: Cloud PBX, Expanded Capability, Stricter Security Control.   Cloud  PBX for Easy Management Skype for Business is designed for easy management. You can easily record and store your audio/ video conversation history in a Cloud system that allows you to access and manage from anywhere. Instant messages can also be stored in a separate email folder for future usage.   Expanded Capability If you need to conduct a large meeting/ webinar with more than 25 attendees, Skype might be too limited to meet your need. With Skype for Business, you are able to accommodate up to 250 people at the same time. Some new features now available in Skype for Business are: Skype Meeting Broadcast, which users can use to broadcast meetings for up to 10,000 people in a large webinar. PSTN Conference (or Dial-in conference) that lets your…


Is the Spectralink Butterfly compatible with the Polycom Kirk 300 Server?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone. In previous Mom’s calling Q&A series, we have discussed: What is the Max Wattage Consumption for Polycom VVX310 and VVX410? Today, we have more new real questions and answers from VoIP users just like you.   Is the Spectralink Butterfly compatible with the Polycom Kirk 300 server? Q: Is the Spectralink Butterfly compatible with the Polycom Kirk 300 Server? A: Yes, the Butterfly phones are compatible with the Kirk 300 Server. If the Butterfly DECT is either ETSU DECT or USA DECT 6.0 then the Kirk Server will support the RF device due to the RF circuitry in the server. You can find more information from this link: Polycom Announces Polycom® KIRK® Butterfly Handset Series.   Stay Tuned Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at 866-582-8591. The post Is the Spectralink Butterfly compatible with the Polycom Kirk 300 Server? appeared first on VoIP Insider. VoIP Insider » VoIP Insider


Grandstream GXP1615: How to Place a Call Using Call History

Time is very valuable thing to all of us. We are constantly looking for ways to save it, and when it comes to work, anything that saves you time is worth doing! One thing we all know is that having a VoIP phone at desk increases productivity and makes your life easier. Some VoIP phones are so feature rich, that we sometimes overlook some of the simple things that can speed up even the smallest of tasks. There is one shortcut that most VoIP phones have that I think is worth mentioning, and that is utilizing the Call History feature on your phone to place calls. This can save you time looking up phone numbers, or even having to dial numbers. Especially when it is a consistent phone number that you are calling. I’m sure there are several scenarios that we can think of where this might come in handy, and I’m sure a lot of you already use this feature on your cell phone. For the sake of this blog post, I will use the Grandstream GXP1615 as an example of how to access, and use your Call History. Accessing your call history is simple. All you have to do is first press the Menu button in order to…


Bitcoin Accepted Here! What do you need to know?

VoIP Supply has been accepting Bitcoin and helping many customers complete transactions efficiently since 2014. Whether you are a current Bitcoin user or a new beginner, it’s important to educate yourself before you start using Bitcoin to avoid common pitfalls. Let’s dive in to learn.   What is Bitcoin? Bitcoin is a type of digital currency that allows users to transfer funds via the Internet. It is operated independently of a central bank and secured by encryption techniques to verify the transactions.   Why use Bitcoin? With Bitcoin, you can easily pay or get paid quickly without going through financial institutions. International customers are able to decrease the transaction time from standard 7-10 days to just few seconds with reduced transaction fees. Domestic customers can also enjoy the ease-of-use and ability to complete large transactions without concerning the limitations from credit card companies. What’s even better is that Bitcoin has far less chance of fraud given that no credit card data is being transmitted or stored anywhere. As an online retailer, the reduced transaction fees, increased speed of transactions, global reach and use, reduction in fraud capabilities are all appealing reasons for using Bitcoin. – Ben Sayers, CEO of VoIP Supply   How do I take advantage of Bitcoin? Since Bitcoin…


On a budget? Choose Refresh Polycom Phones

Here at VoIP Supply, we pride ourselves at being the one stop shop for all of your VoIP hardware and software needs. Our Refresh line of VoIP Hardware encompasses a large variety of phones, gateways and switches that have been reconditioned and put through a meticulous 10-step process to assure that our customers only receive quality products. This month for our dose of Refresh, we are featuring Polycom VoIP phones that would make a great addition to any home or office. Polycom VVX201 This is an entry level two-line IP Phone that supports HD sound and dual 10/100 ethernet ports. Part of Polycom’s VVX Business Media Phone series, the VVX201 was designed with interoperability in mind, supporting multiple software platforms as well as hosted or premise-based environments. Polycom VVX310 Here you have a mid level VoIP Phone that is also part of Polycom’s Business Media Phone series. The VVX 310 is Gigabit and supports up to six lines. With dual RJ45 ports, this phone is suitable for call center operators and cubicle style environments. The VVX310 complements your PC by allowing you to view and manage workplace applications such as calendars, meeting reminders, and instant messaging presence right on the phone display. Polycom IP6000 PoE The IP 6000 provides crystal…


Changing the Wallpaper on the Yealink T46G

LCD color displays are quickly becoming the norm within the VoIP world. If you have one you probably have noticed, and have been displaying, the stock background your phone uses right out of the box. While there are more lengthy ways to customize this background on the back end within the WebGUI, there oftentimes can be a fast and easy way to change things up with preloaded selections. For this example, we will feature the Yealink T46G and show you how you can access a set of backgrounds you can quickly switch to if you need a change of scenery.