Ch-ch-changes to AstriCon

A year ago, the words of rock legend David Bowie rang in my head as the acquisition of Digium by Sangoma was announced. “Ch-ch-ch-ch-changes, turn and face the strange ch-ch-ch-changes” The post Ch-ch-changes to AstriCon appeared first on Inside the Asterisk. Inside the Asterisk


SYSTM Makes it Simple to Launch Voice Applications in the Cloud

Yesterday, VoIP Supply and SYSTM teamed up for an informational webinar to show you how simple it is to deploy your voice applications in the cloud.  SYSTM provides simple to deploy, highly available, cloud-based, voice infrastructure. Their VIaaS platform is designed specifically to host voice applications, providing the PBX platforms that you already use in an environment that delivers the security, uptime, and redundancy your customers require.  Download the presentation slides here to learn more! The webinar recording will be available shortly. Stay tuned! Key Features Voice only hosting High-quality bandwidth Layer 2 voice filtering and security Virtualize your application in minutes Central management and support SYSTM Webinar Q&A: Q: Is there a limited number of instances you can spin up in SYSTM? A: No, there’s no cap or limitation on the individual VM. Q: How long does it take to fire up PBX from scratch with SYSTM? A: It really depends on the actual application you are using. Let’s take Digium Switchvox as an example, it will take approximately 15-20 minutes. Apply for the Demo Today! The post SYSTM Makes it Simple to Launch Voice Applications in the Cloud appeared first on VoIP Insider. VoIP Insider


Die neue Garantieerweiterung von Auerswald – ab sofort verfügbar!

Profitieren Sie von einer umfangreichen Absicherung: Mit unserer Auerswald Garantieerweiterung! Wir bieten Ihnen verschiedene Möglichkeiten unsere Garantie wahrzunehmen. So sind Sie immer auf der sicheren Seite, ganz gleich welche Bedürfnisse erfüllt werden sollen. Standardmäßig erhalten Sie von uns 24 Monate Herstellergarantie. Beziehen Sie das Produkt bei einem unserer Fachhändler, erhalten Der Originalartikel Die neue Garantieerweiterung von Auerswald – ab sofort verfügbar! wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Keeping the New Workforce Engaged with Unified Communications

The people who make up today’s workforce and the way they approach their careers has undergone dramatic change with the rise of the younger generations. Whether working for a small The post Keeping the New Workforce Engaged with Unified Communications appeared first on Inside the Asterisk. Inside the Asterisk


How to Set a Preferred Softphone in Jabra Direct

Have you used Jabra Direct 2.0? It is a free, new version of Jabra software designed for users to personalize and optimize the use of their Jabra USB headsets in the desktop interface. Jabra Direct offers complete integration of your softphone and Jabra headsets at absolutely no cost! Today we are going to show you how to set your softphone as the preferred softphone in Jabra Direct. Let’s get to it!  How to Set a Preferred Softphone in Jabra Direct To get started, you will need to download Jabra Direct 2.0 from www.jabra.com/direct Once you have the software installed, simply follow these steps: Open Jabra Direct Click Settings In Softphone Integration, Preferred Softphone, select your preferred softphone. If your organization has decided to manage the setting centrally, as indicated by a Lock icon, contact your IT department for more information. Note that if you are using a Jabra Engage 75, Jabra Pro 9470, 9465, 9460, Jabra Dial 550, or Jabra Motion Office, the preferred softphone selected in Jabra Direct will override the softphone that is selected on the device itself. Is this article helpful? Have you tried Jabra Direct 2.0? Start personalizing your headset and share your experience with us!  The post How to Set a Preferred Softphone in Jabra Direct…


Les conférences téléphoniques – la solution parfaite pour vos réunions professionnelles

The post Les conférences téléphoniques – la solution parfaite pour vos réunions professionnelles appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


The Jabra Pro 920 Wireless Headset: How to Set Up Remote Call Control

Whether you are a sales rep, a call center agent, or a customer service associate, you’ll love Jabra’s remote call control feature! It gives you true wireless communication experience by allowing you to answer and/or end a call on your desk phone. Today we are going to show you how to set up this cool feature on Jabra’s Pro 920 wireless headset. Don’t miss it! How to Set up Remote Call Control on Jabra’s Pro920 Wireless Headset In order to enable the remote call control feature on Jabra’s Pro 920, your desk phone needs to have an electronic hookswitch (EHS) or a remote handset lifter (RHL) installed.  Setting up remote call control on Jabra’s Pro 920 wireless headsets is fairly simple! Let’s get started: Step 1: Simultaneously press and hold both handset volume buttons until the voice prompt says “Setup” and then release the button. Step 2: Now you need to use the headset buttons to cycle through the settings and values you desire. For the remote call control setting, you’ll need to see 4 times of flash and select the connection mode you need accordingly. See the chart below for the base lights indicator guide:  Did you set up the remote call control on your Pro 920 successfully? Read…


IP-DECT erobert die Business Class – Neues Profi-DECT-System

IP-DECT erobert die Business Class – Neues Profi-DECT-System Die neuen COMfortel IP-DECT Phones stehen für hochwertige Verarbeitung, schickes Design und ausgezeichnete Performance. Das COMfortel M-520 ist perfekt für den Einsatz in der professionellen Geschäftskommunikation geeignet. Durch seine schlanke Bauart und das große Display, passt es ausgezeichnet auf jeden Schreibtisch. Alle Der Originalartikel IP-DECT erobert die Business Class – Neues Profi-DECT-System wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


You’re Still Using A Business Communication System at Work?

Back in April, I wrote a blog about using phones at work. There are many reasons I wrote it, but mostly they related to all this “noise” I read about The post You’re Still Using A Business Communication System at Work? appeared first on Inside the Asterisk. Inside the Asterisk


August Hardware Roundup: Jabra’s PanaCast Camera, Grandstream’s GCS3500 Series

Have you checked out this month’s new VoIP hardware? You can’t miss out on the latest innovations from Jabra, Grandstream and more! Let’s take a peek quickly: Jabra’s New PanaCast Video Conferencing Camera Jabra released the world’s first intelligent 180° Panoramic 4K video conferencing camera, PanaCast! This small, yet powerful camera optimizes meetings by automatically detecting meeting participants and changing the field of view to include everyone in the room without jeopardizing video quality.  Our team was able to see this device in person! Read our blog here to see our experience and pre-order one to be the first to try it! Grandstream’s New GSC3500 SIP Intercom Series  Grandstream recently released the SIP intercom series which includes the GSC3510, a SIP intercom speaker/microphone, and the GSC3505, 1-way public address SIP speaker. This system allows offices, hospitals, hotels, residential buildings, educational institutions and more to build powerful voice intercom solutions that expand security and communication. Learn more about the deployment scenarios here! Are you interested in learning more new VoIP hardware? Check out our webpage or simply give one of our VoIP experts a call at 1-800-398-8647 today! The post August Hardware Roundup: Jabra’s PanaCast Camera, Grandstream’s GCS3500 Series appeared first on VoIP Insider. VoIP Insider


Ergebnisse des Frauenhofer Instituts (SIT) zum Thema Sicherheit

Am 16.08.2019 ist auf www.heise.de ein Artikel zum Thema “VoIP-Sicherheitslücken: Viele Büro-Telefonanlagen grundlegend unsicher” erschienen. In diesem Artikel fasst www.heise.de die Ergebnisse des „Fraunhofer Instituts für Sichere Informationstechnologie“ (SIT) zusammen: 33 Geräte von insgesamt 25 Herstellern sind demnach unzureichend sicher. Eines der untersuchten Geräte ist unser, mittlerweile nicht mehr erhältliches, Tischtelefon COMfortel Der Originalartikel Ergebnisse des Frauenhofer Instituts (SIT) zum Thema Sicherheit wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Vacation Mode: UC Tricks for Workaholics on Vacation

It’s been proven time and time again that taking a vacation from the office boosts productivity upon return, while also improving mental stability and overall happiness. Traveling with family and The post Vacation Mode: UC Tricks for Workaholics on Vacation appeared first on Inside the Asterisk. Inside the Asterisk


How The Spectralink Versity Lowers the Cost of Operation for Enterprises

Spares, replacement and standby devices quickly drive up the communication cost and device count per employee for enterprises. Are you still spending a fortune on your wireless solution? See how the Spectralink Versity helps you save on operation costs!  5-year Lifespan and Minimal Spares Compared to the typical 3-year life span of a conventional smartphone, Spectralink’s Versity offers an outstanding 5-year life span and minimal spares holding requirements. Versity delivers a 24×7 operation without the need of standby devices, reducing the cost per employee of delivering mobile applications. Thus, when compared with leading consumer devices, the capital investment required by Versity can be 25% lower!  Read the two white papers below to learn more benefits: Why Consumer Phones Aren’t a Fit for Your Enterprise Rethinking Smartphones for the Enterprise Curious about how the Spectralink Versity can benefit your enterprise? Give our VoIP consultants a quick call at 1-800-398-8647 to find out! The post How The Spectralink Versity Lowers the Cost of Operation for Enterprises appeared first on VoIP Insider. VoIP Insider


Low tech : 6 questions à se poser avant de lancer un projet IoT durable

Consommation énergétique des batteries, composants non recyclables, les objets connectés présentent bien souvent un coût environnemental élevé. Alors pour concevoir un projet IoT vraiment « smart », mieux vaut se pencher dès sa conception sur la réduction de l’impact environnemental. Du volume de données collectées en passant… L’article Low tech : 6 questions à se poser avant de lancer un projet IoT durable est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


Blue, Green, Red? How to Read Poly’s Calisto 7200 Indicator Lights

If you are one of the road warriors who need to jump in a conference call or even host one on the road, having a compact portable Speakerphone is a must!  Poly’s new portable Bluetooth & USB speakerphone, Calisto 7200, has drawn a lot of attention from our customers since its release. It is designed to turn any workspace into a conference room within seconds! Today we are going to take a quick glance at this device and learn about how to interpret the indicator lights on it.  The Calisto 7200’s Indicator Lights Explained Under a different mode or status, your Calisto 7200 will lit up in different colors to notify you what’s happening. Understanding what the indicator lights mean can save you time or assure you that your device is working just right. Check out this chart below to find out what each color means: Amber – charging battery Blinking Amber – low battery Pusing Amber – software update Blue – Bluetooth paired Blinking blue – Pairing/discovery mode Green – in a call Blinking green – incoming call Red – mics muted White – power on Learn more in the Calisto 7200 user guide There you have it! Did this article answer your question? What other features/functions do you…


Unified Communications Systems and Contact Center Features

A few months ago, I wrote a blog about Unified Communication solutions including some contact center features like music on hold, callback when available, call queues, and routing rules (such The post Unified Communications Systems and Contact Center Features appeared first on Inside the Asterisk. Inside the Asterisk


AudioCodes C450HD: Toggle between Teams and Skype for Business with One Single Click

Switching from SFB to Teams doesn’t need to be a hassle.  The C450HD supports single-click switchover between Microsoft Teams with native client experience and Skype for Business. So if you have Skype for Business you have the ability to easily switch over to Microsoft Teams! How neat is that? You can easily click Skye for Business from Teams or from the other way around to toggle between both. The AudioCodes C450HD IP Phone is a native Microsoft Teams high-end business phone for the Microsoft Teams and Skype for Business market. It features a  5” color touch screen and full UC integration.  AudioCodes C450HD Microsoft Teams Phone Features 8 line, 8 concurrent calls per line 5” color TFT screen (1280 x 720) with multi-lingual support Touch screen user interface enabling up to 8 programmable keys Gbe Support 2x USB headset support Expansion module support Wi-Fi support available Click Here to download the AudioCodes 400HD Series IP Phones datasheet. Give our VoIP Experts a call at 1-800-398-8647 for more information to learn more about the AudioCodes C450HD Microsoft Teams Phone. The post AudioCodes C450HD: Toggle between Teams and Skype for Business with One Single Click appeared first on VoIP Insider. VoIP Insider


Sans bureau fixe : comment gagner au jeu des chaises musicales ?

Le Flex Office, dernière tendance en matière d’aménagement des bureaux, consiste à changer de poste de travail chaque jour. L’objectif ? Favoriser la collaboration entre les équipes et optimiser les coûts.  9h15. Vous arrivez enfin au bureau avec 15 minutes de retard. Comme chaque jeudi, vous… L’article Sans bureau fixe : comment gagner au jeu des chaises musicales ? est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


Conference Call – the best solution for business meetings

Conference calls are considered one of the most effective tools for business meetings with no boundaries or physical presence. Their simplicity and high accessibility turned them into a much favored medium for daily business communication.  Learn about the advantages of conference calls and how the business benefits of them. Find useful tips on how to host effective business meetings over the phone. The post Conference Call – the best solution for business meetings appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


Stress-Free Mobility for Government

With the implementation of the Telework Enhancement Act in 2010, there’s been a notable movement to remote and mobile working options for government employees. And while every government agency is The post Stress-Free Mobility for Government appeared first on Inside the Asterisk. Inside the Asterisk


New! CompletePBX 5.0.74 Adds Improvements for Call Centers and Hospitality

Are your outbound calls always being blocked or ignored? Xorcom has a solution for you to reach your potential customers better! This month’s Xorcom PBX software updates focus on improving your call center performance and hospitality services. Let’s take a quick look: Random Caller ID for Call Center Outbound Calls Randomize your caller ID of outbound calls to avoid being blocked or ignored! To set this feature: Prepare a list of caller ID numbers to be used by the outbound route.  Make sure you use caller ID numbers that are allowed to be used with your trunk by the provider. Go to Outbound Routes Make sure Overwrite CID is set to either Always or If not Empty Set Randomized Caller ID to Yes Enter the list of caller ID numbers in Caller List Additionally, new announcement options are also being added to call center queues (PBX -> Call Center -> Queues).  Callers will now hear a generic or agent-specific announcement when connecting to the agent, for example: “You are now being connected to James Harley, a phone-system specialist”. Multiple PBX Extensions per Hotel Room Do you have large suites that require direct dialing to each individual phone? Now you can assign multiple extensions per hotel room in the Hospitality (Complete…


How to Move a Sangoma PBX Deployment to a New PBX

Sometimes things happen, surprises occur, and your original plans don’t work anymore – we get it! If that’s what you are going through with your Sangoma PBX deployment, don’t worry! You can still change it.  Although all of Sangoma’s commercial modules are set for a specific deployment at the time of purchase, nothing is set in stone. Your deployment is locked to a hardware box when you register to a Deployment ID, but you are allowed to reset the hardware lock up to 2 times.   How to Reset Sangoma’s PBX Deployment Hardware Lock Here is what you need to do: Login to your portal at https://portal.sangoma.com Click Products< PBX – List All Find the deployment that you want to reset the Hardware Lock.  Click on the Pencil Icon on the right hand side to edit the deployment Click on the License tab at the top of your deployment screen You should see “Reset Hardware Lock” button now! Click on the reset hardware lock button and now you can register this Deployment ID on a new system. ( See how to register your PBX for commercial modules here) Keep in mind that you only have two times to change your hardware lock. If you have reset it more than twice, you…


Discover on this page our figures about DDoS attacks in Luxembourg

L’article Discover on this page our figures about DDoS attacks in Luxembourg est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


On-Prem Lives!

A few months ago, I spent some time looking at some data about the growth of Hosted/Cloud PBX. This week, I want to make a different point using the same The post On-Prem Lives! appeared first on Inside the Asterisk. Inside the Asterisk


How Do Businesses Improve Their Noisy Workplace (and Enhance Productivity!)

“78% of workers state that noise and interruptions negatively impact their productivity” – according to  Knowledge Worker Study in 2015. Employees are expected to maintain a high level of productivity in their workplace; however, it can be extra challenging in a high-noise environment. That’s where VXi’s BlueParrott wireless Bluetooth headsets come into play!   BlueParrott is a leading intelligent headset engineered with the world’s best microphones and unrivaled noise-cancelling technology to deliver superior audio quality in high-noise environments such as warehouses, busy call centers, etc.  Highest Level of Noise Cancelling BlueParrott headsets are equipped with the industry’s highest level of noise cancelling, ensuring superior sounding calls for your teams and customers no matter how loud the environment is! Hands-free A wireless headset like BlueParrot is a must for noisy environments! Offering workplace mobility, workers are able to complete tasks faster, using both hands to focus on the job and walk to where he/she needs to be without disconnecting from a client.  More Benefits: Long-lasting with up to 24 hours talk time Experience superior connectivity with a range up to 300ft / 100m Customizable Parrott ButtonTM Hands-free access with VoiceControlTM Multipoint pairing allows teams to seamlessly switch between two simultaneously connected devices. Durable and comfortable Check out the comparison chart below to…


Comment j’ai tué mon fax

 « Une lumière rouge clignote par intermittence. Le brouhaha a cessé. Il n’y a plus de papier ou peut-être plus d’encre. Dans un dernier soubresaut de l’appareil, j’ai pu imprimer péniblement six pages. Malgré mon acharnement, impossible de recevoir la totalité du document. J’ai bien essayé… L’article Comment j’ai tué mon fax est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


UC Features that Revolutionize Government Offices

As a modern-day government employee, you’re hyperconnected. Whether you’re out in the field, engaging with constituents, responding to emails, or answering countless calls, you rely heavily on secure and quality The post UC Features that Revolutionize Government Offices appeared first on Inside the Asterisk. Inside the Asterisk


Spectralink Versity Adds New Features to Improve The User Experience

Designed with your business continuity in mind, Spectralink Versity is known for its ability to empower your staff to enhance and streamline workflows with user-friendly features and functionality.   As Spectralink constantly updates their handsets to ensure the best user experience,  more innovative new features and bug fixes have been added in the latest software release. Let’s check out how your business can take advantage of them! What new features have been added? Batt Life application – displays the current condition of the battery and allows the user to adjust charge alerts Biz phone – revised to align with the current Google phone app Device app – new time settings are added to the Device Settings app Barcode app – allows the user of the Enter key to move to the next field to be populated by scanning Logging app – new advanced debugging assists the collection of data for debugging phone issues when they occur in the field. See more new updates and fixes here! Download the Software Release Notes Download White Paper: Rethinking Smartphones for the Enterprise How does your business benefit from using Spectralink Versity? We’re excited about these new add-ons and would love to hear from your experience! For more information, visit our Spectralink page or simply…


Spectralink’s DECT Phones Now Support 3rd Party ATEX Handsets and More!

Spectralink is getting even better! In order to offer the highest quality and secure voice communications across all enterprise environments, Spectralink recently announced the newest features and latest enhancements to their DECT product portfolio. Let’s check out what this is all about! What has been updated? The enhancement focuses on three major parts – security, scalability, and centralized management & provisioning. Key product enhancements include: Integration with Microsoft Skype for Business Online  Expand DECT server capabilities to target new accounts with Tetronik (lone worker/ man down regulatory compliance) Eliminate multicast WAN issues (up to 256 IP-Base Station per site) Manage Unified Communications locally even if Cloud connections fail; Branch survivability Support Funktel ATEX DECT handsets for explosion protection applications Click the links below to see different use case scenarios of Spectralink’s DECT Phones: Health Care Hospitality Retail Are you using Spectralink’s DECT Solutions? How is your experience? Leave us a comment below! Have questions? Simply lift your phone and give our VoIP experts a call at 1-800-398-8647! The post Spectralink’s DECT Phones Now Support 3rd Party ATEX Handsets and More! appeared first on VoIP Insider. VoIP Insider


Top 5 reasons to consider call conferencing in 2019

The post Top 5 reasons to consider call conferencing in 2019 appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions