The Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenanceexam is administered by Avaya Inc. and is a prerequisite to becoming an ACSS (Avaya Certified Support Specialist).
This exam is also known as 3306 and a very important one because it helps people gain certification that is considered very valuable in the IT sector.
The exam is proctored and held in Pearson VUE Testing Centers worldwide in order to provide easy access for candidates who are planning to take this exam.
Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Exam Audience Profile:
This exam can be taken by anybody who has at least four years of experience in this field as well as two years of experience with this particular Avaya product. Therefore, all Avaya employees, partners as well as customers are eligible to take this exam in order to get certified once they meet the minimum qualifications.
The purpose of the 3306 exam is to test their knowledge about the purpose and implementation of this Avaya product.
Topics for Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Exam:
The topics that candidates must study and be aware of for the 3306 exam consist of the following:
* Troubleshooting various configurations, both intermediate and advanced level.
* Maintaining the product through periodic optimization, security checks as well as upgrades and migration.
* Collecting and analyzing log files and reports that consist of technical issues.
* Performing recovery and restore whenever necessary.

How to Pass Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Exam:
Avaya provides all the candidates for the Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance exam the chance to take courses geared towards helping them understand the product better. These courses therefore help candidates to prepare for the exam for ultimate success.
* Implementation courses:
Avaya Contact Recording and Avaya Quality Monitoring Administration- A 6-hour web based course.
Avaya Contact Recording and Avaya Quality Monitoring Installation and Configuration- A 40-hour classroom based course.
* Administration course:
Avaya Contact Recording and Avaya Quality Monitoring Administration- A 40-hour classroom based course.
* Maintenance and Troubleshooting course:
Avaya Contact Recording and Avaya Quality Monitoring Maintenance and Troubleshooting- A 24-hour classroom based course.

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