MCO Europe: extreme data storage

Fast, high-capacity storage to meet MiFID II reporting and other big data needs When MiFID II comes into effect in 2018, capital markets participants will need to comply with extensive data retention requirements. As well as being able to store the data, firms will need the ability to report quickly on their transactions against multiple file types. McObject’s eXtremeDB® Financial Edition will simplify the task. An ultra-high-speed data processing engine, it’s been optimised to help financial institutions meet the challenge of managing and analysing large quantities of real-time and historical data at very high speeds. Tests show it to be more than capable of storing datasets of up to 40TB. It has also set records in the independent STAC-M3 Kanaga Benchmark for analysis of large volumes of historical market data. MCO Europe is the exclusive European distributor for eXtremeDB® Financial Edition, providing consultancy, implementation, development and support. MCO Europe’s specialists work with clients to understand their specific performance requirements and optimise the deployment — whether in preparation for MiFID II, or to meet other big data needs as efficiently as possible. This may involve locating the engine close to market data for rapid global access, or locating multiple instances around the world for efficient data collection. “McObject’s eXtremeDB® Financial Edition…


Protection des données personnelles : comment se conformer au nouveau règlement européen ?

Le 14 avril dernier, le Parlement européen adoptait le règlement européen sur la protection des données personnelles (UE 2016/679), qui devra être mis en application dans les différents pays avant mai 2018. Ce règlement impliquera de profonds changements dans les systèmes d’information des entreprises. Ce qui laisse peu de temps aux organisations pour se conformer aux nouvelles normes établies par l’UE. L’accord trouvé fait suite aux recommandations livrées par le G29 (Groupe de travail « Article 29 » sur la protection des données) qui visent à mieux encadrer les conditions d’accès aux données personnelles des Européens. Il succède à la directive de 1995, dont on a pu constater les limites ces dernières années suite aux différentes affaires de fuites de données.   Un règlement qui élargit les droits des citoyens européens   Le nouveau règlement européen sur la protection des données personnelles établit plusieurs droits fondamentaux pour les citoyens européens en même temps qu’il leur donne plus de contrôle sur leurs données personnelles. Il inclut : – la protection des mineurs ; – le droit à l’oubli ; – une plus grande transparence ; – la portabilité des données d’une plateforme à une autre ; – un guichet unique par pays en cas de problème ; – des sanctions renforcées pour les entreprises allant jusqu’à 4%…


Nouveaux postes SIP Digium : D6x

Digium vient d’annoncer la sortie de nouveaux postes SIP, les D6x qui viennent compléter la gamme IP Phones de Digium. Les modèles sont au nombre de 3, le D60 étant l’entrée de gamme, le D62 le milieu de gamme avec port gigabit et le D65 représentant le haut de gamme. Les prix annoncés sont les suivants : D60 – $ 139 USD, D62 – $ 189 USD, et D65 – $ 239 USD. A voir maintenant leurs qualités face à des postes Yealink ou Snom ayant fait leurs preuves ! Source : New Digium IP Phones are Now Available Autres articles à lire: Téléphonie mobile : part de marché des terminaux en 2013 Disparition programmée du PABX ou autocommutateur Marché des autocommutateurs (PABX) Achetez des T-Shirts pour soutenir des projets avec Gandi Android : versions utilisées ? quels écrans ? Cet article Nouveaux postes SIP Digium : D6x est apparu en premier sur Blog des télécoms – Par Mathias, expert et formateur rédigé par Mathias. Blog des télécoms


SFR souhaite le départ de 5.000 salariés !!!

Après le rachat de SFR en grandes pompes par le groupe Numéricable (je simplifie car dans les faits c’est un peu plus complexe, et c’est surtout la dette qui a racheté SFR !!!), après avoir mis sous une pression énorme les sous-traitants (paiements des prestations en retard, re-négociation des tarifs de manière brutale et unilatérale …), après avoir augmenté les tarifs malgré des prestations pas toujours à la hauteur, voilà que le groupe décide de supprimer 5.000 postes ! tout cela malgré les promesses faites lors du rachat ! tout cela malgré le fait que SFR est en sous effectif ! Quelle est la vision réelle du groupe Numéricable sur le long terme ? si l’on met de côté l’augmentation de la rentabilité ! Pour se faire une idée, il suffit de regarder l’évolution de Completel qui a dû subir les mêmes méthodes. J’ai de plus en plus de clients qui me demandent de ne plus consulter le groupe Numéricable, pas pour des raisons éthiques, mais ils ont besoin d’avoir des interlocuteurs et des services de qualité. SFR suit une stratégie du tout grand public qui visiblement ne convient pas à tout le monde! Je suis d’autant plus attristé, que si l’on regarde l’histoire du groupe SFR (pas Numéricable), tous…


Quelles traces laissent mon navigateur sur internet ?

Nous savons tous que nos visites sur les différents sites web sur les internets laissent de nombreuses traces, mais savons nous réellement lesquelles ? Voici 2 petits sites afin de vous aider à voir une partie de celles-ci (et oui, nos navigateurs sont très bavards) : http://www.anonymat.org/vostraces/index.php et bien sûr la CNIL Il ne vous reste plus qu’à paramétrer au mieux votre navigateur … et vos ordinateurs, smartphones et tablettes ! bon courage. Autres articles à lire: Lightbeam : voir les sites qui nous traquent à notre insu Mistserver : installation sous Ubuntu Pluxml : créer un thème – Partie 1 téléphone Jolla : premières impressions PfSense : exporter la configuration client OpenVPN Cet article Quelles traces laissent mon navigateur sur internet ? est apparu en premier sur Blog des télécoms – Par Mathias, expert et formateur rédigé par Mathias. Blog des télécoms


UCaaS security flying high in the cloud

Security is a perennial bugbear. One of those topics nobody likes talking about but everybody has to, especially when it drifts into largely unchartered territory – such as a cloud environment. But with cloud becoming the obvious choice for enterprise application delivery, the as-a-service model also seems natural to apply to Unified Communications (UC). There’s no shortage of research that will tell you how rapidly UC is set to be adopted: something like 56 per cent of enterprises and 66 per cent of SMEs plan to implement or upgrade UC within the next year, but there is still some trepidation, and much of it is around security. You might consider that these concerns come from the ‘old guard’, those who are reluctant to embrace new technology, as the adoption of UC is being driven by Millennials, eager to use the high end consumer devices they are familiar with in a work environment. But Millennials will also make up almost half of the global workforce within the next five years, so business has to move with the times. Depending on the size of the organisation, the top concerns around UC are either security or cost. For organisations larger than 1,000 employees, security is the top concern, according to IDG’s Unified Communications…


The Evolving Role of Video Communications for Customer Interactions

For the past decade, Enterprises have used video to avoid travel. The videoconferencing impact on transportation is such that Scientific American dedicated an article on its effects reducing greenhouse gas emissions. Lately, enterprises have started to revisit how they can leverage video. In a world ruled by the customer experience, they are finding video can fulfill the strategic mission of enabling high-quality, face-to-face, interactions. Balancing self-service and automation Customer Service organizations are continually being asked to improve their operating costs and as a result they are turning to self-service and automation. If these technologies cannot effectively address the modern customer’s desire for convenience, they can often backfire. Consumers can easily become frustrated, feeling stuck dealing with a machine when they really want the personal touch of a real-time interaction. Help required Although consumers can call to get help, long wait times, rigidly scripted processes, and the uncertainty of being able to get to a competent associate are making customers reluctant to use the phone. This trend is striking when looking at a Dimension Data survey of channel preferences by age group that finds while the telephone is the channel of choice for people 35 years and older, it drops to fourth choice for the Millennial generation. Many companies have turned…


Creating Access and Financial Inclusion Through Video Banking

The benefits of video conferencing have been well documented, whether creating a more collaborative environment in the workplace or connecting a dispersed work force, an additional key benefit to high-quality, face-to-face communication is the access it provides to services, like healthcare and banking, to those in rural communities. Video banking is certainly seeing an uptick, as financial institutions continue to transform their digital integrity and consider the best ways to serve their communities. As a result, video banking is growing on a global scale, not only providing a more effortless way to bank, but also creating wider access to banking services to those who otherwise may not have them. According to the World Bank, two billion adults worldwide do not have access to formal financial services1. This is why the work that China’s Fujian Rural Credit Cooperative & Rural Commercial Bank is doing to provide Vidyo-powered Virtual Teller Machines (VTMs) to serve over 20 million rural customers is of key importance. Fujian Rural Credit Cooperative & Rural Commercial Bank is the largest financial services provider in China’s Fujian region, and in conjunction with eSOON and Vidyo, are deploying VTMs that provide secure, convenient and instant video banking services to its customers. These services, many of which would have otherwise been…


Blog Series: Business Challenges solved by Cloud CollaborationPart 1 – Connecting Highly Mobile Employees

In this four-part blog series we’ll explore the top business challenges solved by cloud-based video collaboration. Part one focuses on connecting highly mobile employee roles that can be found in any industry, like field sales, field services, and consultants. And some industries have even greater needs for reliable mobile collaboration, like manufacturing, oil & gas, and healthcare. As organizations seek to optimize field operations, the adoption of BYOD mobile collaboration is expanding. According to a recent report published by Nemertes Research1, 32.5% of enterprise employees now use WLAN, cellular, or other forms of wireless as their primary network technology. This ups the ante when it comes to video-enabling mobile users for business collaboration, because mobile and wireless networks are often unpredictable in terms of performance. The definition of mobile video collaboration is expanding as well: mobile collaboration is no longer limited to smartphones and tablets. There are emerging mobile use cases, like “see-what-I-see” field services applications leveraging smart glasses, drones and more. According to ABI Research2 the enterprise wearables market is exploding and expected to reach $ 18 billion by 2019. Many IT managers are turning to cloud to video-enable mobile devices for employees. But not every video conferencing cloud is the same when it comes to delivering video that…


How Customer Experience Leaders Leverage Video

In our previous post, we discussed the evolving role of video for customer interactions. Let’s explore how Customer Experience leaders are leveraging video. Customer service is becoming transactional A few years ago, the Corporate Executive Board released its research on customer loyalty. Published under the provocative title “Stop Trying to Delight Your Customers”1, it showed that, when it comes to customer service, customers want first and foremost their inquiries or problems to be resolved quickly and easily. It transformed the Customer Experience discipline, introducing the “effortless” imperative. Time became the currency for both buying products and getting service. This consumer expectation met enterprises’ desire for reducing service costs in a perfect storm. Many interactions were turned into transactions, often thanks to self-service. Late 2014, Forrester noted that web self-service had become the most widely used communication channel for customer service, ahead of the agent-assisted voice channel. Not so fast! If self-service brings convenience and speed, it is not the panacea. Indeed, we all have experienced situations where we have a question, cannot find an important piece of information, or simply need confirmation from a person. Good self-service includes the option of getting live assistance. Gartner predicted that by 2017, one-third of all customer service interactions will still require the support…


Introducing the VidyoRoom HD-3

We are excited to announce our latest group system, the VidyoRoom™ HD-3. It is the industry’s first and only dual 4K video conferencing collaboration system. Built on Vidyo’s industry leading technology, the VidyoRoom HD-3 delivers exceptional multiparty video experience and collaboration capabilities. Businesses are facing increasing pressure to be more competitive and agile. Distributed teams need clear collaboration for rapid decision making to maintain a competitive edge. The VidyoRoom HD-3 delivers the industry’s highest resolution group collaboration endpoint providing two major advantages for distributed teams. Detailed Content Collaboration – With up to 4K resolution for content collaboration, highly detailed spreadsheets, engineering drawings, or high resolution images are displayed without losing any clarity. Clear Multiparty Communication – Communication of complex ideas is much easier when you can see all remote participants clearly on screen. With dual 4K displays, 8 participants can be displayed each in 1080p full HD resolution. The VidyoRoom HD-3 offers flexible screen deployment options. It can be configured with one or two screens at each running at 4K resolution. Alternatively, if using 1080p resolution screens, the VidyoRoom HD-3 can support up to four displays providing flexibility for a variety of use cases. The VidyoRoom HD-3 is also easy to buy! You can purchase the VidyoRoom HD-3 as a…


How we test multiple XiVO with Terraform

We are very fond of tests when developing XiVO, especially automated ones 🙂 Currently, we have three levels of tests: unit-tests (very small), integration tests (medium size) and acceptance tests (large tests, which take a few hours to run). Acceptance tests also include manual tests, which we love hating of doing: manual testing takes us about half a day of 4 people, before each release. Of course we hate running manual tests when a machine could do it for us, so we’re always wanting to automate them out. On our journey towards the eradication of manual tests, we’ve encountered a quite friendly software called Terraform. It allows us to automatically deploy and configure XiVO instances, which is very helpful when testing in an almost-real environment. We’ll introduce it and show you how we can deploy two XiVO with High Availability (HA) enabled, in about 250 lines of scripts and configuration. Terraform is written in Go by HashiCorp and allows you to deploy virtual machines, containers, databases and a lot of other instances on a variety of providers. We use OpenStack to host virtual machines, and it happens Terraform can talk to OpenStack to automatically create new virtual machines. Who is going to glue this all together? Our trusted friend Jenkins…


1. Premium Partner Workshop

Am 10. und 11. März war es endlich soweit: unsere erster Premium Partner Workshop! Im Vorfeld musste viel geplant, besprochen und vorbereitet werden, daher waren wir doch etwas aufgeregt als es endlich losging. Seit Anfang des Jahres ist unser überarbeitetes Partnerprogramm aktiv. Neu hinzugekommen ist die Stufe des Premium Partners. Bestandteil dieser Stufe Der Originalartikel 1. Premium Partner Workshop wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


VoIP Gespräche via SRTP verschlüsseln – so funktionierts!

Wir haben bereits SIPS näher erläutert – untrennbar damit verbunden ist SRTP. Das Secure Real-Time Transport Protocol ermöglicht die Verschlüsselung von Sprachverbindungen, die über das Internet hergestellt werden und ist damit auch integraler Bestandteil von IP-Telefonie. Was hinter der Technik zur Verschlüsselung von VoIP-Telefonie steht, wollen wir uns in diesem Beitrag einmal Der Originalartikel VoIP Gespräche via SRTP verschlüsseln – so funktionierts! wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Release 6.6 und die zentrale Telefonkonfiguration

Die neue Firmware für COMpact 4000, COMpact 5000 und die COMmander 6000-Familie steht zum Download für euch bereit. Aber was bringt dieses neue Release mit sich? Welche neuen Funktionen warten auf euch? Alle Details gibt es jetzt! Zentrale Telefonkonfiguration Die zentrale Telefonkonfiguration ist für uns ein großes Thema. Mit dem Der Originalartikel Release 6.6 und die zentrale Telefonkonfiguration wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Abschaffung der Störerhaftung – Hintergründe und Auswirkungen

Applaus, Applaus – von allen Seiten! Der Jubel ist groß, denn endlich kann es kommen: freies WLAN in Deutschland. Der Weg ist frei für den Ausbau von WLAN-Hotspots in Geschäften, Cafés und Co. Die Union und SPD haben sich dann doch nach monatelangem Gerangel auf die Abschaffung der Störerhaftung geeinigt. Doch was Der Originalartikel Abschaffung der Störerhaftung – Hintergründe und Auswirkungen wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Auerswald erhält Forschungssiegel „Innovativ durch Forschung“

Der Stifterverband würdigt Unternehmen für ihr Engagement im Bereich Forschung und Entwicklung. Im Mai 2016 wurde auch Auerswald mit dem Forschungssiegel „Innovativ durch Forschung“ ausgezeichnet. Laut dem Stifterverband gibt es in Deutschland 3,5 Millionen Unternehmen, aber nur unter ein Prozent von ihnen betätigt sich in der Forschung. Ziemlich wenig wie Der Originalartikel Auerswald erhält Forschungssiegel „Innovativ durch Forschung“ wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


PBX Call Assist 2 – unsere neue CTI-Software

PBX Call Assist 2 ist unsere CTI-Lösung und öffnet die Türen für die Steuerung deiner Telefonie über den Windows-PC. Was diese Software alles kann, wollen wir in diesem Blogbeitrag genauer erläutern. PBX Call Assist 2 – ein Überblick CTI steht für Computer Telephony Integration und dient als Unterstützung des Telefondienstes durch Der Originalartikel PBX Call Assist 2 – unsere neue CTI-Software wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Einfache Integration bestehender Türsprechanlagen – Auerswald TSA-a/b

Es gibt etwas Neues im Hause Auerswald: der TSA-a/b. Mit diesem Adapter können alte Türsprechsysteme auf den analogen Port einer Telefonanlage umgesetzt werden. Der herstellerunabhängig einsetzbare Adapter eignet sich für alle handelsüblichen Telefonanlagen mit Anschlüssen für analoge Telefone. Zahlen und Fakten zum TSA-a/b Folgendes Szenario: Du betreibst eine Türsprechstelle an einer Telefonanlage. Der Originalartikel Einfache Integration bestehender Türsprechanlagen – Auerswald TSA-a/b wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Newstour 2016 – Save the Date

Es geht wieder los. Im Oktober und November heißt es wieder: Auerswald Newstour! Wir freuen uns bereits jetzt auf die neuen und altbekannten Gesichter, die Diskussionen und tollen Gespräche. Wir kommen natürlich auch nicht mit leeren Händen, unser Gepäck ist reichlich gefüllt: neu aufgelegte UC-Software PBX Call Assist in der Der Originalartikel Newstour 2016 – Save the Date wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Die Prognosen für die Digitalisierung: alles Humbug?

“Wenn der Hahn kräht auf dem Mist, ändert sich das Wetter oder es bleibt, wie es ist”, heißt es im Volksmund und wenn ich ehrlich bin, ähnlich könnte es klingen, wenn wir über all die Prognosen reden, die mit der Digitalisierung zu tun haben. cloud world blog


Infografik: Fit am digitalen Arbeitsplatz

“Folgen der Digitalisierung – Die Deutschen sitzen sich krank”, hieß es letzte Woche unheilverkündend im Tagesspiegel. Der zitiert eine aktuelle Studie, derzufolge sich der deutsche (Büro-) Arbeitnehmer kaum noch bewegt. Und ausgerechnet die Digitalisierung ist schuld. cloud world blog


Studie: Familienunternehmen gehen Digitalisierung richtig an

Eine aktuelle Studie von Crisp Research im Auftrag von QSC AG (PDF) hat 167 Entscheider aus Familienunternehmen und anderen Unternehmen befragt, um zu sehen, wie Familienunternehmen im Vergleich mit der digitalen Transformation umgehen. Dabei machen sie vieles richtig. cloud world blog


Digium is excited to announce the release of new Digium phones, the D6x series

We are excited to announce the release of Digium’s new line of colored screen phones. The newest line of Digium phones include the D60, D62 and D65. These Digium phones are designed for seamless integration for effortless setup with Switchvox and Asterisk. The new phones increase workplace efficiency with built-in applications such as voicemail, call log, contacts, phone status, user presence, parking and queue metrics. What are some new features? Color Screen The first thing that sticks out is the 4.3 inch color screen, which is offered on all three models. This is a huge advantage to have such a large color screen even on the lower end models such as the D60. Sleeker Design The new Digium phones offer a much sleeker and thinner design than past models. With the models being less bulky they are able to be wall mounted with greater ease than past models. Entirely New Handsets The handsets are designed specifically for these new models of VoIP phones. You will not be able to use the older models with the new models or vis versa. The HD Voice silkscreen is upside down by the handset cord port. Universal Desk stand, wall mounts and power supplies for all 3 models The Digium D6x series is optimized for…


5 Tips to Grow your VoIP Reseller Business

Everyone is always looking for ways to grow their VoIP reseller business and the industry can be a very competitive field. We have been in the VoIP business for awhile and have seen plenty of changes. Here are 5 tips we want to pass on to you make sure you’re doing everything you can to grow!   Pro Tip #1: Partner with manufacturers who offer top tier support You want to partner with manufacturers and tier 1 distributors who offer the same customer service and support as you do with your customers. Although, price can be a heavy factor, try to weigh all the other value add aspects a partner can bring to you. Get a good idea of their whole process. Here are some questions I would ask: What percentages of packages ship same day? Do you handle the returns or will I be dealing directly with a manufacturer? How is technical support handled? What is the return time of a voicemail or email to my account manager? Will I have a dedicated account representative?   Pro Tip #2: Take advantage of all marketing materials and educational documents available to you Ideally you would like to work with a partner that has marketing materials for you to use and…


The Grandstream GAC2500 – Understanding the LED Indicators

If you haven’t heard about Grandstream’s GAC2500 conference phone, then I would highly recommend taking a look, For those of you who have looked into the GAC2500, or better yet, own a GAC2500 then you know that this conference phone is packed with awesome features, and a very easy to use Android based system. For as many bells and whistles this conference phone has, I’d like to single out three bells in particular, the LED Indicators on top of the conference phone itself. These change color (red and blue), pulse, flash, and can even stay lit depending on what it is trying to tell you. Knowing what is going on with your conference phone can be done from across the room by simply knowing what the indicators are telling you. Let’s take a look at the different signals the LEDs omit so that you can stay on top of your GAC2500. First, let’s go over what your GAC2500 is trying to tell you if you see the color Blue. If you see a Fast Flashing blue coming from the top indicators then that means you have an Incoming Call! This will happen even when you are in the middle of conferencing or if the phone is busy. If you happen to…


Featured Customer: Highlands Fellowship

Highlands Fellowship was founded in April of 1995 with the vision of creating a church where imperfect people love to attend.  With multiple campuses in Virginia and an online campus, Highlands Fellowship believes that a church isn’t just a building – it’s the people. Let’s hear their story! Budget Constraint Challenge Highlands Fellowship lost their Comdial PBX in an electrical storm and therefore decided to upgrade their system to an IP based phone system. They were offered a proposal by a friend that had some knowledge of VoIP, but unfortunately the proposal was still out of their budget. At that point Highlands Fellowship realized they needed the assistance of a VoIP expert who had the ability and knowledge to guide them to the right solution that fits within their budget and needs. That’s when they found VoIP Supply’s CloudSpan MarketPlace. VoIP Supply to the Rescue Our VoIP specialist conducted a free consultation with Highlands Fellowship and learned their special requirements including their financial constraints and the need of using Elastix server or Switchvox Appliance. Seeing that Patton units are highly compatible with Elastix server and have all the options to meet their requirements, our VoIP specialist suggested they build a system using Elastix server with Patton SN4118, 4-FXS, 4-FXO VoIP…


Why Choose Skype for Business over Skype?

When it comes to Skype for Business, a common question we often hear is – we already have Skype account. Why do we need Skype for Business? As you may know, Skype for Business is the business version of regular Skype that offers more office applications for business usage. In this blog, we will focus on three key benefits to explain why you should choose Skype for Business over regular Skype: Cloud PBX, Expanded Capability, Stricter Security Control.   Cloud  PBX for Easy Management Skype for Business is designed for easy management. You can easily record and store your audio/ video conversation history in a Cloud system that allows you to access and manage from anywhere. Instant messages can also be stored in a separate email folder for future usage.   Expanded Capability If you need to conduct a large meeting/ webinar with more than 25 attendees, Skype might be too limited to meet your need. With Skype for Business, you are able to accommodate up to 250 people at the same time. Some new features now available in Skype for Business are: Skype Meeting Broadcast, which users can use to broadcast meetings for up to 10,000 people in a large webinar. PSTN Conference (or Dial-in conference) that lets your…


Is the Spectralink Butterfly compatible with the Polycom Kirk 300 Server?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone. In previous Mom’s calling Q&A series, we have discussed: What is the Max Wattage Consumption for Polycom VVX310 and VVX410? Today, we have more new real questions and answers from VoIP users just like you.   Is the Spectralink Butterfly compatible with the Polycom Kirk 300 server? Q: Is the Spectralink Butterfly compatible with the Polycom Kirk 300 Server? A: Yes, the Butterfly phones are compatible with the Kirk 300 Server. If the Butterfly DECT is either ETSU DECT or USA DECT 6.0 then the Kirk Server will support the RF device due to the RF circuitry in the server. You can find more information from this link: Polycom Announces Polycom® KIRK® Butterfly Handset Series.   Stay Tuned Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at 866-582-8591. The post Is the Spectralink Butterfly compatible with the Polycom Kirk 300 Server? appeared first on VoIP Insider. VoIP Insider » VoIP Insider


Grandstream GXP1615: How to Place a Call Using Call History

Time is very valuable thing to all of us. We are constantly looking for ways to save it, and when it comes to work, anything that saves you time is worth doing! One thing we all know is that having a VoIP phone at desk increases productivity and makes your life easier. Some VoIP phones are so feature rich, that we sometimes overlook some of the simple things that can speed up even the smallest of tasks. There is one shortcut that most VoIP phones have that I think is worth mentioning, and that is utilizing the Call History feature on your phone to place calls. This can save you time looking up phone numbers, or even having to dial numbers. Especially when it is a consistent phone number that you are calling. I’m sure there are several scenarios that we can think of where this might come in handy, and I’m sure a lot of you already use this feature on your cell phone. For the sake of this blog post, I will use the Grandstream GXP1615 as an example of how to access, and use your Call History. Accessing your call history is simple. All you have to do is first press the Menu button in order to…