9 holiday voicemail greetings for better customer experience

The post 9 holiday voicemail greetings for better customer experience appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


First Look: Meet Snom’s M-KLE Series DECT Phone Handsets and Desksets!

Are you still searching for an intuitive, easy-to-deploy DECT phone solution for your team? Look no further! Snom’s M-KLE series DECT phones are the perfect solution you’ve been looking for.  Designed for an active, on-the-go workplace, the M-KLE series DECT phones come with easy calling features and deployment options.  This series includes the M10 and M10R DECT handsets, M100 base station, and M18 DECT deskset. Let’s take a closer look: Snom M10 & M10R DECT Handsets The Snom M10 is a 4-line DECT handset designed for small businesses who need to quickly manage their call routing. What’s cool about this unit? It supports key system emulation, a features that allows users to handle shared line appearances locally without the need of a service provider! Answer, hold and resume calls on any phone with just one touch of a button. Not to mention that the M10 DECT phone offers an extended range of up to 500 feet, HD voice and more. The Snom M10R adds a rugged design. With a locking battery door, water resistant and shock absorption, this unit is built to last a long long time! Snom M18 DECT Deskset  What if I want the look of a deskphone? Not a problem! Check out Snom’s M18 DECT deskset that…


Mobile : souriez, vous êtes filtrés

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November Hardware Roundup: New Poly Teams Phones, Fanvil X5U-Red and More!

Poly’s CCX Microsoft Teams VoIP Phones Poly introduced the CCX Series of Microsoft Teams Edition desk phones! The CCX Series is designed to increase workplace productivity with intuitive interfaces that help employees and executives get to work immediately and hassle-free.  This series includes the CCX 400, CCX 500 and CCX 600. These phones will ship in January 2020. Call our VoIP experts at 1-800-398-8647 for more details: New Fanvil X5U Red Mid-level IP Phone If you are looking for an IP phone that will stand out for an emergency event, you must check out Fanvil’s new X5U Red IP phone! See some cool features of this unit: 3.5-inch color screen 2.4-inch side color screen  4 line keys, 30 DSS keys  SIP Hotspot 16 SIP Lines  PoE, Gigabit   Poly’s Studio X Series The last new hardware we are going to introduce this month is the Poly Studio X Series phones. These phones are purpose-built video conferencing devices designed for small to medium room settings. This series includes Poly Studio X30 and Poly Studio X50. Both devices will run the Teams application natively (in 2020). See highlighted features: 4K Ultra high definition (UHD) Advanced noise suppression and unmatched video production rules Ability to control with the new Poly TC8 touch screen…


Benchmark Study:

First national benchmark conducted to help companies better understand and choose between the different cloud telephony offerings and providers The post Benchmark Study: appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


Learn about the benefits of SIP Trunking and its implementation

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MIXvoip becomes the first telecom provider in Luxembourg to offer full compatibility with Microsoft Teams

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MIXvoip announces its compatibility with Microsoft Teams

The post MIXvoip announces its compatibility with Microsoft Teams appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


The Virtualization Option for Unified Communications

Most of us understand the on-prem or cloud options when considering a new UC solution. But what about a virtualization option for on-prem solutions? That is, taking the UC software and running it on an already existing high-powered server that is running other of your business applications as well. This would save you money because you wouldn’t necessarily have to buy another piece of hardware to go with your new UC software. First of all, let’s examine why this might be possible in the first place. One reason is pure advances in computing power. The COTS (commercial off the shelf) server you buy today clearly has a lot more computing power than the server you bought 5 years ago or even 18 months ago. I learned all about Moore’s law when I worked for Intel. As such, you don’t need discrete hardware to run each business application. It’s a bit hard to wrap your head around if you haven’t thought about it, but it makes sense. If the server has more computing power, then for any given application there will be “wasted” computing power on such as server. So why not use up that computing power by having it applied to multiple tasks or applications? Another reason is that, as…


Microsoft Teams Certified IP Phones and Conference Phones Comparison

As the number of Microsoft Teams users continues to grow, more and more desk phones and conference phones are now certified with Teams to streamline team collaboration and communication experience. Are you wondering what VoIP Phones are certified with Teams? Let’s check them out!  Microsoft Teams Certified Desk Phones Audiocodes C450HD Microsoft Teams Phone The Audiocodes C450HD is a native Teams phone that contains a large 5’’ color touch screen with integrated Bluetooth and an optional WiFi support.  With one simple click, you can easily toggle between Microsoft Teams and Skype for Business! The C450HD also comes with 8 programmable keys that will give you the flexibility you want. 8 line, 8 concurrent calls per line 5” color TFT screen (1280 x 720) with multi-lingual support Touch screen user interface enabling up to 8 programmable keys See AudioCodes 400HD Series Datasheet Yealink T58A, T56A, and T55A Microsoft Teams Phones Comparing to the C450HD, Yealink’s T58 and T56 Series IP phones have a bigger touch screen and more SIP lines (16). These devices are easy-to-use smart media phones that provide HD audio, 7’’ touch screen, built-in Bluetooth and wifi support, and more features. The Yealink T55A is another Teams phone from Yealink. This device is a mid-level IP phone that comes…


2019-11-19: Critical FreePBX Security Vulnerability

Une vulnérabilité de sécurité critique découverte dans FreePBX permet l’exécution de code à distance sans authentification. Les serveurs FreePBX en version 14 ou 15 sont automatiquement mises à jour. Par contre, les serveurs fonctionnant en version 12 ou 13 doivent-être mises à jour manuellement. Assurez-vous que votre serveur FreePBX est mis à jour avec les dernières versions  ! La vulnérabilité est corrigée dans: (Version 12 inconnue pour le moment) 13.0.197.14 14.0.13.12 15.0.16.27 Je me permets de vous rappeler qu’il est essentiel de tenir à jour ses serveurs et d’autant plus dans la VoIP qui est une cible particulièrement intéressante pour les assaillants ! Cet article 2019-11-19: Critical FreePBX Security Vulnerability est apparu en premier sur Blog des télécoms – Par Mathias, expert télécom rédigé par Mathias. Blog des télécoms


The End of Voicemail?

The concept of the end of voicemail is not new and has been around for years. I read a blog recently about “the millennials” killing all kinds of stuff, including The post The End of Voicemail? appeared first on Inside the Asterisk. Inside the Asterisk


A Sneak Peek at Fanvil’s New XS and XU Series IP Phones

Since Fanvil released their XU Series IP phones, our team has been receiving a lot of interests and questions! In our recent webinar with Fanvil, we were able to interact with our partners and get their questions answered and we’d like to share them with all of you who may be interested.  Fanvil’s XS Series vs XU Series  Fanvil’s XS and XU series both are upgraded from the X Series IP phones including both software and hardware. Comparing to the XS Series, the XU Series comes with more SIP lines and advanced support such as PoE, IPv6, Opus, and more. Learn more about the differences here! During the webinar, Tommy from Fanvil mentioned a ton of cool features that Fanvil’s XU Series IP phones are equipped with. I will quickly go through some of them here:  WiFi and Bluetooth  The XU Series is excellent for network environment with no or poor wiring. Simply plug the Wifi adapter into your XU Series IP phones and enable WiFi, you are ready to communicate wirelessly. Video Preview  Fanvil’s XU Series supports IP cameras. You can set the DSS keys with the URL of your IP camera to play videos (switch between different LANs). Fanvil IP Phones can call the RTSP URL of a…


Routage SIP asynchrone : performance et montée en charge chez Wazo

Je vous partage un article écrit par Fabio de la team Wazo. L’objectif de Wazo Platform est de proposer une solution télécom  flexible, facile à configurer et performante pour les opérateurs. Le composant clé de la solution est le routeur SIP basé sur le projet Kamailio, le serveur SIP open-source de premier plan. L’objectif est, tout en offrant une grande flexibilité et une grande facilité de configuration, d’éviter tout compromis sur les performances. Bonne lecture : Kamailio routing with rtjson and http_async_client Cet article Routage SIP asynchrone : performance et montée en charge chez Wazo est apparu en premier sur Blog des télécoms – Par Mathias, expert télécom rédigé par Mathias. Blog des télécoms


Fighting SMS-based phishing attacks

Luxembourg has been experiencing a substantial increase in SMS traffic, including malicious SMS-based attacks. The SMS is coming back. Banking apps use it for authentication, commercial websites advertise by texting their customers, governments use text messaging to inform citizens, airlines use it to notify passengers… L’article Fighting SMS-based phishing attacks est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


The Snom Wireless Conference Phones with 3-Year Warranty (Webinar Recap)

Are you thinking about going wireless like many other businesses? VoIP Supply and Snom co-hosted a webinar last week to showcase Snom’s latest wireless conference phones, the C520, the C620, and the C52 expansion speaker. If you couldn’t make it to the webinar, don’t miss out on this webinar recap! During the webinar, we talked about how the C520 and C620 can be configured to fit different meeting room settings. From a huddle room to a training room with more than 20 participants, Snom has the wireless solution for you.  Both C520 and C620 support 3 SIP accounts and can work with the C52 expansion speaker; however, C620 is a 100% wireless solution that provides more powerful features such as 150 feet sound pickup range, and 24 hour wireless talk time. See a comparison chart below: Download the webinar slides here! We will publish our webinar recording in a few days. Stay tuned! What do you think about Snom’s wireless conference phones? Leave us a comment with your thoughts! The post The Snom Wireless Conference Phones with 3-Year Warranty (Webinar Recap) appeared first on VoIP Insider. VoIP Insider


The Importance of Customer Satisfaction with Your SIP Trunking Service

Customer satisfaction (CSAT) is a metric that is always important, and one that Sangoma tracks closely. Many businesses, like us, know that this is really what keeps the business running. The post The Importance of Customer Satisfaction with Your SIP Trunking Service appeared first on Inside the Asterisk. Inside the Asterisk


Asterisk 17.0.0 is Now Available!

Asterisk, a free and open source framework sponsored by Digium for building communications applications, recently released Asterisk 17.0.0 during AstriCon 2019!  What has been updated in Asterisk 17.0.0? This version includes several fixes reported by the community. Asterisk 17.0.0 also adds new features and functionality including: AttendedTransfer – queue up attended transfer to the given extension BlindTransfer – redirect all channels currently bridged to the caller channel to the specified destination ConfBridge – Add “average_all”, “highest_all”, and “lowest_all” values for the remb_behavior option Dial – Add RINGTIME and RINGTIME_MS variables RTP/ICE – indicate that you’d like an ice-host-candidate’s local address to be published as well as the mapped address. ReadExten – add “p” option to stop reading extension when you press “#” DUNDi – now supports IPv4/IPv6 dual binding MWI – allows subscriptions to voicemail boxes using “presence” events Asterisk 17.0.0 is now available for download at https://downloads.asterisk.org/pub/telephony/asterisk See all updates here! Have you tried Asterisk 17.0.0? What’s your experience? Share with us! The post Asterisk 17.0.0 is Now Available! appeared first on VoIP Insider. VoIP Insider


Happy International Internet Day!

The post Happy International Internet Day! appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


5G : où en est-on concrètement ?

Premiers secours, drones, conduite autonomes, réalité augmentée… En promettant une ultra connectivité des personnes et des objets en temps réel, la technologie 5G va révolutionner notre quotidien. Oui mais quand ? Si la commercialisation a déjà été lancée en Corée et aux Etats-Unis, au Luxembourg la… L’article 5G : où en est-on concrètement ? est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


How is Asterisk Different from FreePBX?

Astricon 2019 is next week. And while there will certainly be a lot of discussion about Asterisk, there will also be some discussion about FreePBX. And sometimes I get questions about The post How is Asterisk Different from FreePBX? appeared first on Inside the Asterisk. Inside the Asterisk


Troubleshooting – My Snom C520 Conference Phone Doesn’t Ring

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.  In previous Mom’s calling Q&A series, we have discussed: What versions of FreePBX provide a high availability HA solution? Today, we have more new real questions and answers from VoIP users just like you.   What can I do when my Snom C520 doesn’t ring Q: What can I do when my Snom C520 doesn’t ring when there’s an incoming call? A: You can try the suggestions below: Make sure there is a dial tone before dialing. Make sure the ringer volume of the phone is not set to off Make sure the DC power cable, Ethernet cable, AC power cord, and the power adapter are plugged in properly If other telephones in your office are having the same problem, the problem is in the wiring or IP PBX service. Contact your service provider (charges may apply) or system administrator. Other electronic products such as ham radios and other DECT phones can cause interference with your conference phone. Try installing your conference phone as far away as possible from these types of…


October VoIP Phone Roundup: Fanvil XU Series, Grandstream GRP2615 and Poly Trio 8300!

October is all about new IP phones at VoIP Supply! This month, we are introducing some more new exciting VoIP phones from our top brands. Let’s dive in! Fanvil’s XU Series IP Phones If you’ve heard about Fanvil’s X Series IP phones, you must check out their XU Series! These new VoIP phones come with additional side screens and more buttons to allow easy management and navigation.  Better yet, the XU Series is equipped with up to 60 programmable DSS keys (12 two-colored physical keys)! Who doesn’t love buttons? This series include th X3U, X4U, X5U, and X6U. Be sure to check them out! 3.5 inch side color screen(s)  Up to 5 line keys, 60 DSS keys  Up to 20 SIP Lines  PoE, Gigabit  Opus support, IPV6  Harman Speaker  Built-in Bluetooth  Poly Trio 8300 Conference Phone is Here! The Poly Trio 8300 Conference Phone is also this month’s big star! Designed for small meeting rooms with up to 5 people, this powerful conference phone offers the same familiar interface as its predecessors and allows users to join meetings quickly and effectively in just seconds with the touch of a button. This device is currently in stock! Get one of them to try out! Up to 3 line registrations Audio connectivity…


Le Grand-Duché du Luxembourg mise sur l’IoT pour prévenir les inondations

L’équipe IoT de POST collabore à un projet de recherche qui vise à donner l’alerte instantanément en cas de risque d’inondation.  Le 5 juin 2019 un gros orage a frappé la vallée de l’Ernz Blanche dans le centre du pays. 25 millimètres d’eau sont tombés,… L’article Le Grand-Duché du Luxembourg mise sur l’IoT pour prévenir les inondations est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


What is the Impact of the RingCentral & Avaya Partnership?

I’ve had a few people ask me what does the RingCentral and Avaya partnership mean? I have to say, my first reaction was that the messaging at Enterprise Connect 2020 The post What is the Impact of the RingCentral & Avaya Partnership? appeared first on Inside the Asterisk. Inside the Asterisk


Unser neuer Sales Configurator ist online!

Unser neuer Sales Configurator ist gestartet. Wir zeigen Ihnen hier gern, wie Sie schnell und einfach mit dem Online Tool Ihr erstes Projektierungsprojekt erstellen. Kundenanforderungen an Kommunikationslösungen steigen stetig und somit auch die Komplexität und Skalierbarkeit von ITK-Systemen. Projektierungen nehmen daher immer mehr Zeit in Anspruch. Hier bietet der kostenlose Sales Der Originalartikel Unser neuer Sales Configurator ist online! wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


[Video] How to Success with Snom!

Snom and VTech have a robust suite of products including IP phones, conference phones, headsets and hospitality phones. These business phone solutions come with higher margins, longer warranties, and US-Based support! Check out Snom’s D7XX Series: Watch our webinar recording above to learn what Snom has to offer and how you can succeed with Snom. Becoming an authorized online reseller through VoIP Supply, you’ll receive professional support and get first-hand information about new Snom and VTech products. VoIP Supply is Now an Authorized Distributor of Snom! Why Join the Reseller Program? Access to Snom’s latest promotional offers and new products Support from the most experienced technical support team Professional training on Snom products For products sold by unauthorized resellers, Snom will not offer any support The post [Video] How to Success with Snom! appeared first on VoIP Insider. VoIP Insider


Choosing between On-Premise and Cloud? Here’s How.

The debate around which phone system method reigns supreme has been building for years. Most modern vendors will offer either a hosted or on-premise offering, which can limit their perspective The post Choosing between On-Premise and Cloud? Here’s How. appeared first on Inside the Asterisk. Inside the Asterisk


A Full Security VoIP Solution: Algo’s Voice Paging Plus Mobotix IP Cameras!

VoIP Supply has brought two of our amazing partners, Algo and Mobotix, together to offer you a full security solution! Untitled design (1) How Do Algo and Mobotix Work Together As a leading developer and manufacturer of professional alerting systems and security intercoms, Algo has been providing quality telephony solutions globally. Mobotix, a German-based IP video camera provider, acts as an extension of Algo’s IP Paging system to provide a top-notch intelligent surveillance system, recording to an SD card or to a centralized video management system.  Together, Algo and Mobotix provide customers the ability to broadcast appropriate messages through their SIP compliant cameras when necessary. Let’s see some common use scenarios:    After-Hour Alerts  Broadcast message stating closure or issuing instructions when person detected outside a building. If intruder remains, the camera can call the police or security, open two-way communication at the camera location.   Added value as opposed to “recording-only” surveillance system.  Open two-way communication with anyone on VOIP network anywhere there’s a Mobotix camera with microphone/speaker. (typically exterior, ALGO likely would handle all interior communication)  Dumpster Monitoring Example:  Mobotix detects intruder, plays message via camera: “This disposal area is off limits. Please leave immediately”  Second Warning: Mobotix turns on a light, plays second message “The police will be called if…


Comprendre nos déplacements grâce aux données cellulaires

Les antennes GSM ont une fonction encore méconnue : elles sont un moyen simple d’agréger des données de fréquentation. Recherches Google, achats Amazon, correspondance Gmail, publications sur les réseaux sociaux…  Notre production massive de données offre une connaissance pointue de nos goûts, nos opinions, nos habitudes…. L’article Comprendre nos déplacements grâce aux données cellulaires est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg