Digitale Transformation – wenn nicht jetzt, wann dann?

Digitalisierungs-Förderungen von Bund und Ländern In der COVID-19-Krise zeigt sich deutlich, dass Unternehmen und Einrichtungen, die digital bereits gut aufgestellt sind, die Business Continuity und damit die Normalität erheblich besser aufrechterhalten können. Somit ist diese Krise auch ein Treiber für die digitale Transformation in unserer Gesellschaft. Aber auch schon vor der Pandemie wurde beispielsweise die Digitalisierung von mittelständischen Unternehmen staatlich gefördert – nur viele Unternehmen wissen einfach immer noch viel zu wenig davon. Continue reading Digitale Transformation – wenn nicht jetzt, wann dann? at Auerswald Clever Blog. Auerswald Clever Blog


Softphone vs Deskphone – Which one is for you?

You may have noticed that the name “softphones” has become a popular VoIP buzzword lately. What is a softphone? Why use a softphone? What are the differences between a softphone and a deskphone? Let’s get all your questions answered in this article!  A softphone is basically a software-based VoIP phone that you can use on your mobile phone or personal computer (PC). It is especially a convenient option for remote workers off-site.   If you are interested in knowing how a softphone works, be sure to read our previous article: How does a softphone work? Here’s a quick comparison chart to show you the differences between a softphone and a deskphone: Softphone Deskphone Cost A softphone is usually available at no additional cost to users with a service plan.  Varies depends on the service provider and plan. Versatility Users can install the softphone on almost any device with an Internet connection  Users directly use the physical deskphone. Quality Varies depends on the service provider. Deskphones generally have better voice quality. It is reliable with dedicated hardware. Portability Users get access to the same phone features through any devices remotely. A softphone is available anywhere with an Internet connection. Users carry the physical phone with them to utilize the phone features. Which…


COMfortel D-400: Anbindung von IP-Kameras dank kostenlosem Firmware Update

Es sieht aus wie Absicht, ist aber nur ein Zufall: Vor einiger Zeit war es bei den Vorgängermodellen COMfortel 3200/3500 die Firmware-Version 1.6, welche die Unterstützung für IP-Kameras brachte. Nun kommt beim COMfortel D-400 eine vergleichbare Funktionalität als attraktive Erweiterung – und das eben auch mit einer Version 1.6. Die Einrichtung ist allerdings beim COMfortel D-400 deutlich einfacher geworden. Einfach auf der Weboberfläche unter dem Punkt „IP-Kameras“, die entsprechenden Daten wie Name, Adresse etc. Continue reading COMfortel D-400: Anbindung von IP-Kameras dank kostenlosem Firmware Update at Auerswald Clever Blog. Auerswald Clever Blog


Correlation strategies at a SOC: how do they work?

Phishing, ransomware… cyber-attacks against businesses have surged this year. To protect against them, more and more businesses are choosing to set up a SOC: Security Operations Centre. This security unit monitors the whole of a company’s infrastructure and data from a single department. This single-security… L’article Correlation strategies at a SOC: how do they work? est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


Hosted by 3CX Benefits & Key Selling Points

Have you heard of Hosted by 3CX? It is the new simpler way to deploy 3CX. In today’s webinar recap post, we will focus on the key benefits for partners, key selling points and the requirements. Let’s get to it! Click here to Download the 3CX Webinar Slides to Learn More! Snom also joined us in the webinar to talk about their latest promotions and solutions. Click here to see the presentation slides. What is Hosted by 3C? Hosted by 3CX is an easy, reliable, and economical solution that frees you of the ongoing management of your PBXs. This turn-key solution saves you time and resources on upgrades, network settings, FQDN management, security, and support.  Hosted by 3CX is extremely easy and flexible. It’s ready within 15 minutes! It is ideal for both new and existing customers. What are the requirements? In order to deploy Hosted by 3CX, there are some requirements: Annual 3CX Subscription Trias and NFRs 3CX FQDN Supported SBC Registration Based Trunks Supported Region Why Sell Hosted by 3CX? Hosted by 3CX is Channel friendly! It’s requested by the Channel and designed for the Channel. Here are a few benefits: Generate more leads Quick and easy Upgraded by 3CX (low maintenance and auto-updates!) Competitively priced Great for…


COMfortel D-400: Anbindung von IP-Kameras dank kostenlosem Firmware Update

Es sieht aus wie Absicht, ist aber nur ein Zufall: Vor einiger Zeit war es bei den Vorgängermodellen COMfortel 3200/3500 die Firmware-Version 1.6, welche die Unterstützung für IP-Kameras brachte. Nun kommt beim COMfortel D-400 eine vergleichbare Funktionalität als attraktive Erweiterung – und das eben auch mit einer Version 1.6. Die Einrichtung ist allerdings beim COMfortel D-400 deutlich einfacher geworden. Einfach auf der Weboberfläche unter dem Punkt „IP-Kameras“, die entsprechenden Daten wie Name, Adresse etc. Continue reading COMfortel D-400: Anbindung von IP-Kameras dank kostenlosem Firmware Update at Auerswald Clever Blog. Auerswald Clever Blog


Snom Products &Promotions Year In Review 2020

It’s almost the end of the year! 2020 is a busy year at Snom. In case you missed Snom’s exciting news, we hosted a year in review webinar this month with Snom to walk you through all the products and promotions they have. Here are some highlights: Download our presentation slides here to learn more! No matter which industry you work in, Snom has the right communication solution for you! Snom’s VoIP phones are designed for manufacturing, warehouses, healthcare, education, restaurants, retail, professional services, remote work, and more.  Snom D120 & D7XX Series The D120 is an entry-level VoIP phone that comes with 2 programmable function keys and 2 SIP accounts. It has all the basic features an entry-level position would need.  The D7XX Series includes three models: the Snom D717, D735, and D785. Just like other Snom phones, they come with a 3-year warranty!  Popular features include: Color LCD  XML Browser  Programmable Line Function Keys  USB  2-Port GigE Ethernet Switch  Supports up to 3 D7 Sidecars  Dedicated Headset Key  Solid State Hook Switch With a small DECT or WiFi dongle, the Snom D700 Series works perfectly with Snom’s wireless DECT conferences, the C520 and C620. Mobility Solution: Key Line/ Multi-Line If you are looking for a mobility solution, you…


How to Talk To a Doctor Online

With the rise and expansion of telehealth services, more and more physicians are turning to digital appointments to stay connected with their patients. The post How to Talk To a Doctor Online appeared first on Vidyo Blog. Vidyo Blog


New VoIP Hardware for Small Offices – November 2020

Time to check out the new VoIP hardware this November! This month, we have several compact but powerful VoIP hardware designed for remote workers and small offices. Here are some highlights: Grandstream’s GVC3121 Video Conferencing Endpoint   The GVC3212 is a compact and affordable HD video conferencing unit designed for remote workers and small conference room settings  The GVC3212 endpoint pairs perfectly with Grandstream IPVideoTalk Meeting plans, an online conferencing platform that allows you to host meetings that can be joined on nearly any device including mobile, PCs, and laptops. The GVC3212 is coming soon. See our product page to learn more! Key Features Advances camera with megapixel CMOS sensor, 60 FOV wide-angle lens Integrated dual-band Wi-Fi 802.11 a/b/g/n/ac Dual-microphones with 3-meter pickup distance and advanced acoustic echo cancellation noise shieldtechnology Support for Miracast and AirPlay wireless content sharing Integrated 1x HDMI and 2x USB ports ADTRAN’s NetVanta 1500 Series Switches The Adtran NetVanta 1500 Series Gigabit Ethernet Switches supply a higher bandwidth to corporate office LANs supporting the most-demanding bandwidth application. Choose from 12-port, 28-port or 48-port with an optional Power-over-Ethernet for the Adtran NetVanta 1500 series Switches. Standards-based for ease of interoperability User-friendly setup for faster deployments Optimized for iSCSI Storage Area Networks (SANs) deployments Limited Lifetime Warranty Patton’s…


Digitale Transformation – wenn nicht jetzt, wann dann?

Digitalisierungs-Förderungen von Bund und Ländern In der COVID-19-Krise zeigt sich deutlich, dass Unternehmen und Einrichtungen, die digital bereits gut aufgestellt sind, die Business Continuity und damit die Normalität erheblich besser aufrechterhalten können. Somit ist diese Krise auch ein Treiber für die digitale Transformation in unserer Gesellschaft. Aber auch schon vor der Pandemie wurde beispielsweise die Digitalisierung von mittelständischen Unternehmen staatlich gefördert – nur viele Unternehmen wissen einfach immer noch viel zu wenig davon. Continue reading Digitale Transformation – wenn nicht jetzt, wann dann? at Auerswald Clever Blog. Auerswald Clever Blog


How to Lock and Unlock The Fanvil Phone Keyboard

Locking your Fanvil IP phone keyboard can be handy when you want to avoid hitting the wrong keys during an important call. Today we will take Fanvil’s X4U IP Phone as an example and show you how to lock and unlock the Fanvil keyboard easily.  How to Lock and Unlock the Fanvil X4U IP Phone Keyboard To lock your Fanvil X4U IP phone: First long-press the “#” key for 3 seconds You will see the message “Your keyboard is locked” displayed on your phone screen To unlock your Fanvil X4U IP phone: Repeat the same action: long-press the “#” key for 3 seconds Now the phone will ask you to put in a password The default password for this is “123”. Note that this password can be configured and altered. Once you entered the password, press “OK” Now you will see a message “Unlocked” on your screen How to Configure Fanvil Phone Keyboard Lock Settings Note that the keyboard lock feature is available on the older Fanvil models by pressing the “#” key. It is also available on Fanvil’s latest phones, the XU Series, X7 series, X210. However, the keyboard lock feature is not enabled by default on the new models, users will have to do the following: Go into…


La météo de la cybersécurité – 3ème trimestre 2020

Le nombre d’incidents de sécurité a connu une légère baisse au cours du 3ème trimestre. Bien que le déconfinement se soit opéré au cours du trimestre au Luxembourg et dans le reste de l’Europe, le nombre d’incidents reste relativement élevé par rapport aux mois de… L’article La météo de la cybersécurité – 3ème trimestre 2020 est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


New! Sangoma Switchvox 7.6.1 is Now Available!

Sangoma announced that the newest version of Switchvox 7.6.1 is released for all active subscribers starting from November 4th, 2020! Request access and begin using Switchvox 7.6.1 is highly encouraged. What’s New with Switchvox 7.6.1?  SIPStation Wholesale SIP Trunking Integration: Support for SIPStation Wholesale SIP Trunking with an easy-to-use tool and process for attaching an SMS DID to an extension. SMS: Expanded support for SMS carrier options for SIP Trunking wholesalers and Switchvox end users. Chat: Switchboard Chat Widget is no longer available. Download and use the Desktop Softphone and transition your team to using the app. See Switchvox Chat Transitions to the Desktop Softphone. More Issues Fixed: Permanent fix for the self-signed root certificate issue. See More updates here: Updating to Switchvox 7.6.1. Learn more about Switchvox on our website or simply call one of our VoIP experts at 1-800-398-8647! The post New! Sangoma Switchvox 7.6.1 is Now Available! appeared first on VoIP Insider. VoIP Insider


5G for Video Conferencing

The unparalleled connectivity of 5G looks set to revolutionize communications for organizations, customers, and end-users. The emerging mobile connectivity standard will have a powerful effect on video conferencing, banishing the frustration of running around a building to find a signal minutes before an important meeting. The post 5G for Video Conferencing appeared first on Vidyo Blog. Vidyo Blog


Why Using Softphones Is a Better Solution for Remote Workers

About two-thirds of U.S. employees are working remotely during this unprecedented pandemic. Is your phone system equipped to accommodate these remote workers? Obviously, a deskphone sitting in the office won’t help the employees who work offsite; so what options and tools are available to keep these employees safe and productive at the same time?  Using Personal Devices Using personal communication devices such as your own mobile phone sounds like a no-brainer, however, these personal devices may not be the best in regards to security, productivity and more. Using a Deskphone at Home Yes, of course taking your deskphone with you may be a good choice for some. Once set up, you are able to work as if you were in the office. However, for employees that work in multiple locations or work only part time remotely, traveling with a physical phone can be cumbersome!  5 Benefits of Using Softphones Anywhere you go A softphone is a software application that gives you access to the same phone system and features you use at work from anywhere from your PC or smartphone rather than a physical phone.  Flexibility: A softphone enables you to work from anywhere you want, as long as you have Internet access and your PC or mobile device. Security:…


Stratégies de corrélation au sein d’un SOC : comment ça marche ?

Phishing, ransomware… Les cyber-attaques contre les entreprises ont littéralement explosé cette année. Pour s’en prémunir, de plus en plus d’entreprises choisissent de mettre en place un SOC : Security Operations Center. Cette unité de sécurité permet de surveiller l’ensemble de l’infrastructure et des données d’une entreprise… L’article Stratégies de corrélation au sein d’un SOC : comment ça marche ? est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


October VoIP Supply Reseller Updates

Did you join our VoIP Supply reseller webinar this month? If you didn’t, don’t miss out on this webinar recap! This month, Don talked about our new products, Snom’s new certification with Metaswitch, Broadvoice Bubble features, and so much more. Let’s dive in! Download our Presentation Slides Here to Learn More What New Products Should VoIP Resellers Look Out For? There are many exciting new products being released this month!  Grandstream’s UCM6300 Grandstream’s UCM6300 has drawn a ton of attention and we will have them in stock on Monday (October 26th!). The UCM6300 Series is Grandstream’s latest IP PBXs that support desktop (WebRTC), mobile (Wave app), SIP video conferencing endpoints, IP phones. ESI’s Access 5D Thermal Reader Looking for a solution that will help your customers keep their work environment safe during this difficult time? Definitely check out the ESI Access 5D Thermal Reader!  This device is designed to check for a flexible set of variables that can be set by each organization according to their access needs. It utilizes RFID scans, QR codes, and even facial recognition for a wide range of different scenarios and businesses Patton’s SN500 Don’t forget to also check out Patton’s latest addition to its SmartNode family. Designed for small/home offices and small to medium…


4 Tips to Successful Remote Teaching with Google Meet, Zoom, and Konftel

Remote teaching is just as challenging as distance learning. Especially for teachers who had no experience with remote communication devices. Luckily, with the right devices and practice, all teachers can get the hang of it pretty quickly! Our team put together these 4 tips to help you set up an effective virtual classroom: Download Konftel’s Remote Classroom Training Slides Here to learn more. 1. Set Up Your Devices Devices You Will Need: Laptop/PC USB Cable Konftel Ego/55WX Conference Phone Konftel Cam20/Cam50 Web Camera Secondary screen (if needed) Plug your computer into a singular USB cable to: pair your audio device (Ego/55wx)  pair your camera device (Cam20/Cam50)  extend your computer screen to a secondary screen in the room 2. Test Your Invitation Practice sending out an invitation to children who are remote. You generally have two options: Everyone who tries to join will be asked to join your classroom Only allow students who are in your class to join the classroom 3. Check Audio and Video Settings Make sure your audio and camera devices are selected properly.  For Google Meet Users:  Click ‘three dots’ in the bottom right of the Google Meet room  Click ‘Settings’  Audio tab  Microphone  Konftel Ego/55Wx  Speakers  Konftel Ego/55Wx  Video tab  Konftel Cam20/Cam50  Send ‘High Resolution’ For…


Why do we call it a “computer bug”?

The post Why do we call it a “computer bug”? appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


How to Configure The Voice Message Number on Fanvil’s X6 IP Phone

Are you trying to configure your voice message number on the Fanvil X6 IP phone? You need to configure the number first before you can retrieve any voice messages coming in. Let’s see how this can be easily accomplished: How to Configure The Voice Message Number on Fanvil’s X6 IP Phone When the device is in the default standby mode,   Browser the DSS LCD items until you find the [MWI] button.   Press [MWI] button to open the voice message configuration screen, select the line to be configured with up/down navigator keys.   Press [Edit] button to enable and edit the voice message number, when done, press [OK] button to save the configuration Have you successfully configured your voice message number? Download our Fanvil user manual to learn more! The post How to Configure The Voice Message Number on Fanvil’s X6 IP Phone appeared first on VoIP Insider. VoIP Insider


Future of Work: How AI Is Transforming Video Communication

What if there are ways to enhance the teleconferencing experience to ensure video interactions can be at their most clear, productive, and effective? We’ll discuss how AI can help make video conferencing a more user-friendly and cost-efficient channel. The post Future of Work: How AI Is Transforming Video Communication appeared first on Vidyo Blog. Vidyo Blog


Smart parking entreprise : si nos parkings devenaient intelligents ?

L’accès au parking est un critère important qu’il s’agisse de trouver de nouveaux clients ou de recruter de nouveaux talents. Mais c’est aussi un centre de coût pour les entreprises qui peut être optimisé grâce à l’IoT. Imaginez que vous arriviez au bureau vingt minutes… L’article Smart parking entreprise : si nos parkings devenaient intelligents ? est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


How to Perform a Factory Reset on OBi302 VoIP Adapter

Poly OBi302 is a quality, 2 port Analog Telephone Adapter (ATA) that allows users to use their existing analog phones or fax machines to make calls using the internet.  We receive questions about the OBi302 Adapter frequently and would like to share the questions and answers with all of you who may need them. Today’s we are going to show you how to factory reset your OBi302 ATA: How to Factory Reset Poly’s Obi302 ATA Power on the OBi device.  Locate the Factory Reset button access hole on the bottom of the OBi device. It is a circular hole (a little larger than the others) just above and to the left of the Model ID on the product label.  Using a paper clip or similar instrument, depress the button inside the hole for 15 seconds.  The Power LED ashes red. Release the button and the OBi device is now reset to factory defaults. Note: A service provider may restrict some  Download our Poly OBi302 configuration guide here to learn more! Visit our product page to learn more about the Poly OBi302 VoIP Adapter! The post How to Perform a Factory Reset on OBi302 VoIP Adapter appeared first on VoIP Insider. VoIP Insider


Microsoft Teams benefits and how to connect it to your phone system

The post Microsoft Teams benefits and how to connect it to your phone system appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


MMS vs SMS: What are the differences?

What is MMS? MMS is short for Multimedia Messaging Service, it’s a service that allows users to send multimedia content such as pictures, video files, and texts. MMS vs SMS: What are the differences If you have a cellphone, you must have used some multimedia applications. SMS (short message service) and MMS are often going hand in hand. They are both delivered over a cellular network; however, while SMS has a limit of 160 characters, MMS messages don’t have a limit. See more differences: SMS contains text messages only; MMS contains videos, pictures, texts and other media files. You can send one SMS message to multiple recipients separately, not in groups; MMS uses group messaging which delivers one message to a group of recipients SMS & MMS both use cellular network: SMS texts are usually included in your plan; MMS messages use your mobile data RingCentral currently supports both SMS and MMS services. They are automatically activated for RingCentral Office users. More service providers such as Nextiva and Vonage are releasing MMS support soon!  See what providers support SMS here. Visit our page to learn more about the service providers we work with! The post MMS vs SMS: What are the differences? appeared first on VoIP Insider. VoIP Insider


Snom’s DECT Mobility Solution Use Cases for Restaurants & Retail

Snom’s DECT phone solutions are designed for a wide variety of verticals including manufacturing, warehouses, healthcare, education, restaurants, and more. In this month’s webinar, we focused on Snom’s DECT solutions for restaurants and retail. Let’s do a quick recap! Snom D7 Series Deskset Use Cases For restaurants, the D7 Series IP phones are a great fit for hostess, management, and take out/delivery line; for retail, the D7 Series is also good for checkout counters and flexible positions.  The D7 Series includes the D717, D735, and D785 with a WiFi dongle for wireless communications.  Snom M100 Wireless DECT Phones Use Cases The M100 DECT solution is ideal for mobile employees/hostess kiosk, take out/delivery lines and small retail shops. The M100 highlights its Key Line Emulation benefits: 4 Backlit LED line keys Allow users to manage multiple calls Blinking lights show who is on hold for easy call pickup Pick up line 2 L1-L4 for either Key Line or Private Lines Dedicated hold key Intercom/Paging with Privacy Mode Download our presentation slides to learn more about Snom’s DECT solutions! Before you leave, don’t forget to take advantage of the Sno trade-in promotion! From now through July 15th, 2021, trade in your minimum of 5 qualifying Snom/VTech Phones or other competitor’s phones to…


Vidyo Partnership Helps IDSolutions Meet Demands for Telehealth Amid Pandemic

IDSolutions, a global video integration company, makes video solutions affordable and straightforward for healthcare companies worldwide. The post Vidyo Partnership Helps IDSolutions Meet Demands for Telehealth Amid Pandemic appeared first on Vidyo Blog. Vidyo Blog


Can you SMS through VoIP? Which VoIP Providers Support Texting Messages?

What is SMS?  SMS, also called texts, stands for short message service. It’s a messaging service that can contain up to 160 characters.  Why SMS? Some businesses rely on the SMS service for marketing campaigns and/or business notifications such as sales reminders, promotions/special pricing alerts or emergency alerts, important notification messages, and more. As more businesses are transitioning from traditional analog lines to VoIP, the demand for texting (SMS) through VoIP also increased.  Can You Text (SMS) Through VoIP? Great news – Yes, it can be done through VoIP! SMS through VOIP allows users to send texts through an Internet connection. In order words, you are able to send text messages to cellphones from your VoIP devices. By texting/SMS through VoIP, your business can reach out to a broader customer base at once and save more money. While most VoIP service providers charge a fee for SMS messaging service, it’s generally much cheaper than a traditional cellphone plan. See below for a quick list of some of our popular service providers that support SMS: Which VoIP Providers Support Texting/SMS Service? VoIP Supply works with multiple VoIP service providers that support SMS texting service. We will work with you to find you the best solution for you. Here’s a quick look…


How to Connect Jabra’s Evolve 40 to a PC or a Mobile Device

Jabra headsets are very intuitive and easy to use. Today we will show you how to connect your Jabra Evolve 40 to your laptop or a mobile device.  How to Connect Jabra’s Evolve 40 to a PC The Jabra Evolve 40 headset connects to your PC through a controller. Fully plug your headset into the controller first and then connect the controller to a USB port on your PC. Make sure your headset jack is fully inserted into the controller. What happens when the headset is disconnected from the controller during a call? The active call will be put on hold until you reconnect the headset to the controller and manually resume the call on your PC. How to Connect Jabra’s Evolve 40 to a Mobile Device When connecting your headset to a mobile device, you need to remove the controller. You should simply plug your headset directly into your mobile device. Note that when the headset is connected to a mobile device, the overall call quality will be lower than when connected to a PC or tablet through the controller.  There you have it! Have you successfully connected your Jabra Evolve 40 to your device? Visit our product page to learn more! The post How to Connect Jabra’s Evolve…


How Many Simultaneous Calls Can SIP Trunk Handle?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.  Q: How many simultaneous calls can SIP Trunk handle? A: You need one SIP Trunk channel for each simultaneous call. If your business typically requires five active calls at any given time, then five SIP Trunk channels are required. VoIP Supply works with many popular VoIP service providers. We will work with you to determine how many simultaneous calls your business needs and make sure they are available to you. Call one of our VoIP experts at 1-800-398-8647 for a free consultation today! STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591  The post How Many Simultaneous Calls Can SIP Trunk Handle? appeared first on VoIP Insider. VoIP Insider