October VoIP Supply Reseller Updates

Did you join our VoIP Supply reseller webinar this month? If you didn’t, don’t miss out on this webinar recap! This month, Don talked about our new products, Snom’s new certification with Metaswitch, Broadvoice Bubble features, and so much more. Let’s dive in! Download our Presentation Slides Here to Learn More What New Products Should VoIP Resellers Look Out For? There are many exciting new products being released this month!  Grandstream’s UCM6300 Grandstream’s UCM6300 has drawn a ton of attention and we will have them in stock on Monday (October 26th!). The UCM6300 Series is Grandstream’s latest IP PBXs that support desktop (WebRTC), mobile (Wave app), SIP video conferencing endpoints, IP phones. ESI’s Access 5D Thermal Reader Looking for a solution that will help your customers keep their work environment safe during this difficult time? Definitely check out the ESI Access 5D Thermal Reader!  This device is designed to check for a flexible set of variables that can be set by each organization according to their access needs. It utilizes RFID scans, QR codes, and even facial recognition for a wide range of different scenarios and businesses Patton’s SN500 Don’t forget to also check out Patton’s latest addition to its SmartNode family. Designed for small/home offices and small to medium…


4 Tips to Successful Remote Teaching with Google Meet, Zoom, and Konftel

Remote teaching is just as challenging as distance learning. Especially for teachers who had no experience with remote communication devices. Luckily, with the right devices and practice, all teachers can get the hang of it pretty quickly! Our team put together these 4 tips to help you set up an effective virtual classroom: Download Konftel’s Remote Classroom Training Slides Here to learn more. 1. Set Up Your Devices Devices You Will Need: Laptop/PC USB Cable Konftel Ego/55WX Conference Phone Konftel Cam20/Cam50 Web Camera Secondary screen (if needed) Plug your computer into a singular USB cable to: pair your audio device (Ego/55wx)  pair your camera device (Cam20/Cam50)  extend your computer screen to a secondary screen in the room 2. Test Your Invitation Practice sending out an invitation to children who are remote. You generally have two options: Everyone who tries to join will be asked to join your classroom Only allow students who are in your class to join the classroom 3. Check Audio and Video Settings Make sure your audio and camera devices are selected properly.  For Google Meet Users:  Click ‘three dots’ in the bottom right of the Google Meet room  Click ‘Settings’  Audio tab  Microphone  Konftel Ego/55Wx  Speakers  Konftel Ego/55Wx  Video tab  Konftel Cam20/Cam50  Send ‘High Resolution’ For…


Why do we call it a “computer bug”?

The post Why do we call it a “computer bug”? appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


How to Configure The Voice Message Number on Fanvil’s X6 IP Phone

Are you trying to configure your voice message number on the Fanvil X6 IP phone? You need to configure the number first before you can retrieve any voice messages coming in. Let’s see how this can be easily accomplished: How to Configure The Voice Message Number on Fanvil’s X6 IP Phone When the device is in the default standby mode,   Browser the DSS LCD items until you find the [MWI] button.   Press [MWI] button to open the voice message configuration screen, select the line to be configured with up/down navigator keys.   Press [Edit] button to enable and edit the voice message number, when done, press [OK] button to save the configuration Have you successfully configured your voice message number? Download our Fanvil user manual to learn more! The post How to Configure The Voice Message Number on Fanvil’s X6 IP Phone appeared first on VoIP Insider. VoIP Insider


Future of Work: How AI Is Transforming Video Communication

What if there are ways to enhance the teleconferencing experience to ensure video interactions can be at their most clear, productive, and effective? We’ll discuss how AI can help make video conferencing a more user-friendly and cost-efficient channel. The post Future of Work: How AI Is Transforming Video Communication appeared first on Vidyo Blog. Vidyo Blog


Smart parking entreprise : si nos parkings devenaient intelligents ?

L’accès au parking est un critère important qu’il s’agisse de trouver de nouveaux clients ou de recruter de nouveaux talents. Mais c’est aussi un centre de coût pour les entreprises qui peut être optimisé grâce à l’IoT. Imaginez que vous arriviez au bureau vingt minutes… L’article Smart parking entreprise : si nos parkings devenaient intelligents ? est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


How to Perform a Factory Reset on OBi302 VoIP Adapter

Poly OBi302 is a quality, 2 port Analog Telephone Adapter (ATA) that allows users to use their existing analog phones or fax machines to make calls using the internet.  We receive questions about the OBi302 Adapter frequently and would like to share the questions and answers with all of you who may need them. Today’s we are going to show you how to factory reset your OBi302 ATA: How to Factory Reset Poly’s Obi302 ATA Power on the OBi device.  Locate the Factory Reset button access hole on the bottom of the OBi device. It is a circular hole (a little larger than the others) just above and to the left of the Model ID on the product label.  Using a paper clip or similar instrument, depress the button inside the hole for 15 seconds.  The Power LED ashes red. Release the button and the OBi device is now reset to factory defaults. Note: A service provider may restrict some  Download our Poly OBi302 configuration guide here to learn more! Visit our product page to learn more about the Poly OBi302 VoIP Adapter! The post How to Perform a Factory Reset on OBi302 VoIP Adapter appeared first on VoIP Insider. VoIP Insider


Microsoft Teams benefits and how to connect it to your phone system

The post Microsoft Teams benefits and how to connect it to your phone system appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


MMS vs SMS: What are the differences?

What is MMS? MMS is short for Multimedia Messaging Service, it’s a service that allows users to send multimedia content such as pictures, video files, and texts. MMS vs SMS: What are the differences If you have a cellphone, you must have used some multimedia applications. SMS (short message service) and MMS are often going hand in hand. They are both delivered over a cellular network; however, while SMS has a limit of 160 characters, MMS messages don’t have a limit. See more differences: SMS contains text messages only; MMS contains videos, pictures, texts and other media files. You can send one SMS message to multiple recipients separately, not in groups; MMS uses group messaging which delivers one message to a group of recipients SMS & MMS both use cellular network: SMS texts are usually included in your plan; MMS messages use your mobile data RingCentral currently supports both SMS and MMS services. They are automatically activated for RingCentral Office users. More service providers such as Nextiva and Vonage are releasing MMS support soon!  See what providers support SMS here. Visit our page to learn more about the service providers we work with! The post MMS vs SMS: What are the differences? appeared first on VoIP Insider. VoIP Insider


Snom’s DECT Mobility Solution Use Cases for Restaurants & Retail

Snom’s DECT phone solutions are designed for a wide variety of verticals including manufacturing, warehouses, healthcare, education, restaurants, and more. In this month’s webinar, we focused on Snom’s DECT solutions for restaurants and retail. Let’s do a quick recap! Snom D7 Series Deskset Use Cases For restaurants, the D7 Series IP phones are a great fit for hostess, management, and take out/delivery line; for retail, the D7 Series is also good for checkout counters and flexible positions.  The D7 Series includes the D717, D735, and D785 with a WiFi dongle for wireless communications.  Snom M100 Wireless DECT Phones Use Cases The M100 DECT solution is ideal for mobile employees/hostess kiosk, take out/delivery lines and small retail shops. The M100 highlights its Key Line Emulation benefits: 4 Backlit LED line keys Allow users to manage multiple calls Blinking lights show who is on hold for easy call pickup Pick up line 2 L1-L4 for either Key Line or Private Lines Dedicated hold key Intercom/Paging with Privacy Mode Download our presentation slides to learn more about Snom’s DECT solutions! Before you leave, don’t forget to take advantage of the Sno trade-in promotion! From now through July 15th, 2021, trade in your minimum of 5 qualifying Snom/VTech Phones or other competitor’s phones to…


Vidyo Partnership Helps IDSolutions Meet Demands for Telehealth Amid Pandemic

IDSolutions, a global video integration company, makes video solutions affordable and straightforward for healthcare companies worldwide. The post Vidyo Partnership Helps IDSolutions Meet Demands for Telehealth Amid Pandemic appeared first on Vidyo Blog. Vidyo Blog


Can you SMS through VoIP? Which VoIP Providers Support Texting Messages?

What is SMS?  SMS, also called texts, stands for short message service. It’s a messaging service that can contain up to 160 characters.  Why SMS? Some businesses rely on the SMS service for marketing campaigns and/or business notifications such as sales reminders, promotions/special pricing alerts or emergency alerts, important notification messages, and more. As more businesses are transitioning from traditional analog lines to VoIP, the demand for texting (SMS) through VoIP also increased.  Can You Text (SMS) Through VoIP? Great news – Yes, it can be done through VoIP! SMS through VOIP allows users to send texts through an Internet connection. In order words, you are able to send text messages to cellphones from your VoIP devices. By texting/SMS through VoIP, your business can reach out to a broader customer base at once and save more money. While most VoIP service providers charge a fee for SMS messaging service, it’s generally much cheaper than a traditional cellphone plan. See below for a quick list of some of our popular service providers that support SMS: Which VoIP Providers Support Texting/SMS Service? VoIP Supply works with multiple VoIP service providers that support SMS texting service. We will work with you to find you the best solution for you. Here’s a quick look…


How to Connect Jabra’s Evolve 40 to a PC or a Mobile Device

Jabra headsets are very intuitive and easy to use. Today we will show you how to connect your Jabra Evolve 40 to your laptop or a mobile device.  How to Connect Jabra’s Evolve 40 to a PC The Jabra Evolve 40 headset connects to your PC through a controller. Fully plug your headset into the controller first and then connect the controller to a USB port on your PC. Make sure your headset jack is fully inserted into the controller. What happens when the headset is disconnected from the controller during a call? The active call will be put on hold until you reconnect the headset to the controller and manually resume the call on your PC. How to Connect Jabra’s Evolve 40 to a Mobile Device When connecting your headset to a mobile device, you need to remove the controller. You should simply plug your headset directly into your mobile device. Note that when the headset is connected to a mobile device, the overall call quality will be lower than when connected to a PC or tablet through the controller.  There you have it! Have you successfully connected your Jabra Evolve 40 to your device? Visit our product page to learn more! The post How to Connect Jabra’s Evolve…


How Many Simultaneous Calls Can SIP Trunk Handle?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.  Q: How many simultaneous calls can SIP Trunk handle? A: You need one SIP Trunk channel for each simultaneous call. If your business typically requires five active calls at any given time, then five SIP Trunk channels are required. VoIP Supply works with many popular VoIP service providers. We will work with you to determine how many simultaneous calls your business needs and make sure they are available to you. Call one of our VoIP experts at 1-800-398-8647 for a free consultation today! STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591  The post How Many Simultaneous Calls Can SIP Trunk Handle? appeared first on VoIP Insider. VoIP Insider


How to conduct effective online meetings?

The post How to conduct effective online meetings? appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


3 Fanvil Product Advantages VoIP Resellers Can’t Miss Out On

During our webinar this month with Fanvil, we talked about their latest product offerings including the X7 Series, the X7A Android Phone, the XU Series, and so much more. In this webinar recap post, I will focus on a few unique Fanvil features. Let’s hear all about them! Download our Webinar Slides Here to Learn More Custom Branding (OEM) Option on the XU Series Brand recognition is important and Fanvil made it easy for you. Our Fanvil resellers are able to market their own logo right on the XU Series Fanvil Phones. With a minimum order quantity of 200 units, you are able to customize the front plate or keep it blank! Contact our VoIP consultants for more details. 2. Fanvil’s Android Phone with Customizable One-Touch Keys Fanvil’s X7A is a very powerful Android phone that comes with 112 programmable DSS keys, which you can customize into different functions you need such as: Speed dial Call forwarding Recording BLF Broadcasting 3. Fanvil Broadcasting Solution Fanvil’s IP phones and PA2 Public Announcement Gateway work great together to build the most efficient broadcasting solution for your business. See a common setup here: Ready to learn more? Give our VoIP experts a call at 1-800-398-8647 and visit our website to learn more about…


The True Costs of Free Video Platforms

To keep sensitive business and personal info secure, organizations and individuals need to be aware of the costs that may come with free video tools. The post The True Costs of Free Video Platforms appeared first on Vidyo Blog. Vidyo Blog


What is a SIP Call? What Are the Benefits of SIP Calling?

What is a SIP Call? A SIP Call is a telephone call generated through the process of transmitting voice calls over a SIP Trunk. To understand the process, you need to know what a SIP Trunk is.  What is SIP Trunk and How Does It Work? A SIP trunk refers to two things. SIP (session initiation protocol), which is the protocol used to start and end a call, and a trunk, which is a term adopted from traditional telecommunications. A trunk cable is a cable with a lot of copper pairs that are designed to facilitate many concurrent calls.  In the same way voltage travels through an analog telephone pair, RTP (Real-Time Transport Protocol), travels across a session in a SIP trunk. RTP, is the audio portion of a call, and the quality of that audio has a lot to do with the network it’s traversing. A reliable, low latency connection to the internet is critical to the success of a SIP trunk. Download our SIP Trunking Guide Here to Learn More What Are the Benefits of SIP Calling? Cost: Pay a much lower monthly rate for a greater number of call paths with comparable audio quality with a high speed, reliable connection. Flexibility: Add and remove telephone numbers at…


SMEs: did you know that chatbots can save you valuable time?

Two years on from Facebook Messenger letting chatbots into the app, what does artificial intelligence have to offer SMEs? Has the time come to embrace the chatbot revolution? What exactly is a chatbot? “Chatbot” is a contraction of the words “chat” and “robot”. It is… L’article SMEs: did you know that chatbots can save you valuable time? est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


How to Build 3CX Quotes that Win Deals

Did you join our 3CX Bootcamp Webinar this month? Don’t miss out on helpful information that will help you win more deals! This month, our partners at 3CX talked about building effective quotes. Here’s a quick recap: During the webinar, we gave our partners some tips that will help them build out effective quotes step by step: 1) Try to find your customers’ nonnegotiables, such as: Remote Users  Multiple Office Locations  Application Integrations  Lower monthly cost?  Evaluate existing equipment: 2) Conducting Site Survey Analog System or IP-based  Are they VoIP Ready?  PoE Switches  Internet speed  Existing Server Capacity  Reuse of IP Phones  Design Call Flow 3) Prepare for your proposal, including: An introduction to your company and your value proposition An overview of 3CX and our capabilities  A justification as to why 3CX is an ideal fit for the SPECIFIC customer  System Specifics – call flows, IVRs, integrations, feature required ect. A Fee breakdown 6. Next Steps/ Timings Download our presentation slides to learn more! Snom also joined us to talk about their product offerings and the new trade-in rebate program. See how Snom’s D Series IP phones work seamlessly with the C520 and C620 Wireless conference phones. For a larger room setting, you can also add the C52 speakerphone.…


All-IP : êtes-vous prêt à passer à la vitesse supérieure ?

Le réseau téléphonique traditionnel vit ses derniers instants. La campagne de remplacement a déjà débuté. Et d’ici fin 2024, les communications voix s’opéreront uniquement par les réseaux numériques IP. L’occasion pour les entreprises de créer plus de convergence entre leurs outils et de faire évoluer… L’article All-IP : êtes-vous prêt à passer à la vitesse supérieure ? est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


5 Top Selling Fanvil Phones in 2020

Building a professional phone system with Fanvil is very cost-effective! There’s no time like the present to expand your portfolio to include our top selling Fanvil phones. Let us walk you through some of our top sellers this year! 1) Fanvil X5U Mid-Level IP Phone The X5U is a 16-line mid-level VoIP phone that comes with one large 3.5’’ large screen and a second 2.4’’ side color screen (for DSS keys). The X5U’s outstanding voice quality, built-in Bluetooth, and optional Wi-Fi connectivity make wireless communication a breeze! This device can also be used as a SIP hotspot which expands SIP account to other IP phones for group ringing in LAN. The hotspot feature will enable the simultaneous ringing of all devices. 2) Fanvil X6U High-End IP Phone The X6U is a 20-line high-end VoIP phone with three color screens, built-in Bluetooth, and dual Gigabit ports. Compared to the X5U, the X6U is built with larger displays including one 4.3’’ color screen and two 3.5’’ side color screens. WiFi is also supported through a separate dongle.  3) Fanvil X4U Mid-Level IP Phone The X4U is a mid-level IP phone that comes with 12 SIP accounts and two screens for using DSS keys. Like other XU Series phones, the X4U also supports…


Work Post-Pandemic and the Role of Video Communication

The feat of recovering from pandemic circumstances presents both challenges and opportunities. If leaders can leverage digital solutions to maximize productivity as well as the health and happiness of workers, they can position themselves to rebound as industry leaders in the new normal. The post Work Post-Pandemic and the Role of Video Communication appeared first on Vidyo Blog. Vidyo Blog


How to Sell Grandstream’s WP Series WiFi Phones

We were excited to host a webinar with Grandstream this month to talk about their new WP Series WiFi phones and how all Grandstream devices work together to build a WiFi communication network! Download the Presentation Slides Here Grandstream’s WP Series WiFi Phones Grandstream’s WP Series offers portable, cordless WiFi IP phones. These compact and lightweight WiFi phones come with 2 SIP accounts, seamless roaming support, dual-band WiFi and more advanced features:  Portable, Cordless Wi-Fi IP phones Dual-band Wi-Fi, 2 lines/SIP accounts Offers simple and manageable scalability Seamless roaming support Compact and lightweight WP810: The most affordable Wi-Fi IP phone on the market What’s the difference between Grandstream WP810 & WP820? The WP Series includes two WiFi phones, the WP810 & WP820. The WP820 is an enterprise version of the WP Series. It runs on Android 7, offers longer talk time (7.5 hours), larger screen (2.4’’), built-in Bluetooth, and more advanced features. See a comparison chart below: The WP Series is ideal for remote workers for several reasons: Highest-quality wireless phones for remote workers  Most homes have Wi-Fi access  Easy to setup and seamless roaming  OpenVPN client built-in Lightweight and compact – easy to transport  Keep in touch with co-workers: PTT & 2 lines  Later: Expands office network with wireless…


Comment le Smart office peut faciliter le retour au bureau de vos salariés ?

La crise de la Covid-19 nous a fait adopter de nouveaux modes de travail en un temps record. Même les entreprises les plus réticentes ont su s’adapter au travail à distance. Mais, alors que le retour au bureau s’organise, les collaborateurs restent inquiets. Ils souhaitent… L’article Comment le Smart office peut faciliter le retour au bureau de vos salariés ? est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


Grandstream’s WP810 Wi-Fi IP Phone Is Now Compliant with Cisco’s BroadWorks

Grandstream recently announced that its new WP810 WiFi Phone is now fully compliant with Cisco’s BroadWorks! This compatibility will allow service providers and enterprises that use BroadWorks to seamlessly deploy the WP810 for wireless coverage.  About Grandstream WP810 Wireless IP Phone The WP810 features dual-band 801.11ac WiFi with advanced features including HD voice, dual-mics, configurable push-to-talk button, 6-hour talk time, and more. It is an ideal wireless phone solution for enterprise, retail, logistics, healthcare, and security. The WP810 is very scalable for large volume deployments. Both the WP810 and WP820 WiFi phones are now interoperable with BroadWorks. Learn more about these two WiFi phones: Grandstream is a member of the Cisco Solution Partner Program and its full portfolio of IP phones is now fully certified with Cisco’s BroadWorks, including IP video, voice, and wireless IP phones.  Learn more about Grandstream products here. Read the original press release here. The post Grandstream’s WP810 Wi-Fi IP Phone Is Now Compliant with Cisco’s BroadWorks appeared first on VoIP Insider. VoIP Insider


3 Snom Product Updates You Must Know!

We co-host reseller webinars with Snom on a regular basis to keep our partners informed on new products, promotions, and more updates. Here’s a quick recap of this month’s Snom webinar: Click Here to Download The Webinar Slides #1 Popular Products Review Snom’s D7xx Series Deskphones The Snom D7xx Series includes Snom’s D717, D735, and D785. These IP phones come with colorful display, programmable line keys for customization, 2-port GigE Ethernet Switch and more unique features.  To further expand the functionality, you can also pair the D7xx Series with the D7 or D7C expansion module which gives you up to additional 18 programmable multi-color LED keys and Daisy-Chain (up to 3 per phone). Snom’s M-KLE Series The M-KLE Series is an intuitive, easy-to-deploy DECT phone solution! This series includes the M10 and M10R DECT handsets, M100 base station, and M18 DECT deskset.  Designed for an active, on-the-go workplace, the M-KLE series DECT phones come with easy calling features and deployment options. They also support Key System Emulation, a feature that gives users the capability to handle shared line appearances locally without the need of a service provider! Check out more user-friendly features. Snom’s C620 Conference Phone The C620 is a wireless SIP conference phone that supports DECT 6.0 technology and…


Le facteur humain, une clé pour sa stratégie de cybersécurité

Entretien avec Olivier Antoine, Head of Information Security Management, au sein de POST Cyberforce.   Pourquoi le facteur humain est-il si important dans la stratégie de cybersécurité d’une entreprise ? Les entreprises doivent protéger leurs informations, qu’elles soient physiques ou informatisées. De plus, les menaces ne… L’article Le facteur humain, une clé pour sa stratégie de cybersécurité est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


How to Use Android Apps on Konftel’s CC200 Video Conferencing Camera

Are you and your teams using Android apps? Why not stay on the platforms you love and enjoy the high quality of video conferencing at the same time? Konftel CC200 video conferencing camera comes with some Android-based applications and you can install more as needed! How to Use Android Apps on Konftel’s CC200 To add more Android apps on your CC200, your administrator needs to activate this feature on www.konftel.com/support for instructions. On the endpoint main menu, click Apps.  Konftel CC200 will then display a list of applications available.   Click your desired application.  Now you should see that your screen splits and displays the application in one-half of the screen in meetings. Konftel’s CC200 displays the chosen Android application in a split portion of your screen. If you’d like to modify how the screen splits, you can move the slider on the screen. Have you tried the Android apps on Konftel’s CC200 yet? Share your experience with us! The post How to Use Android Apps on Konftel’s CC200 Video Conferencing Camera appeared first on VoIP Insider. VoIP Insider


novalink – Neues Software-Release 10.3

Seit wenigen Wochen ist die neue Version 10.3 der Alarmierungs-Lösung novaalert von novalink verfügbar. Eine Vielzahl von Neuerungen bieten den Usern weitere attraktive Möglichkeiten, sicherheitsrelevante Anforderungen noch angenehmer zu lösen. Das Zusammenspiel zwischen den Systemen von Auerswald und novaalert bietet hier eine professionelle Basis. Lösungen von novalink werden in den Der Originalartikel novalink – Neues Software-Release 10.3 wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog