Choosing between On-Premise and Cloud? Here’s How.

The debate around which phone system method reigns supreme has been building for years. Most modern vendors will offer either a hosted or on-premise offering, which can limit their perspective The post Choosing between On-Premise and Cloud? Here’s How. appeared first on Inside the Asterisk. Inside the Asterisk


A Full Security VoIP Solution: Algo’s Voice Paging Plus Mobotix IP Cameras!

VoIP Supply has brought two of our amazing partners, Algo and Mobotix, together to offer you a full security solution! Untitled design (1) How Do Algo and Mobotix Work Together As a leading developer and manufacturer of professional alerting systems and security intercoms, Algo has been providing quality telephony solutions globally. Mobotix, a German-based IP video camera provider, acts as an extension of Algo’s IP Paging system to provide a top-notch intelligent surveillance system, recording to an SD card or to a centralized video management system.  Together, Algo and Mobotix provide customers the ability to broadcast appropriate messages through their SIP compliant cameras when necessary. Let’s see some common use scenarios:    After-Hour Alerts  Broadcast message stating closure or issuing instructions when person detected outside a building. If intruder remains, the camera can call the police or security, open two-way communication at the camera location.   Added value as opposed to “recording-only” surveillance system.  Open two-way communication with anyone on VOIP network anywhere there’s a Mobotix camera with microphone/speaker. (typically exterior, ALGO likely would handle all interior communication)  Dumpster Monitoring Example:  Mobotix detects intruder, plays message via camera: “This disposal area is off limits. Please leave immediately”  Second Warning: Mobotix turns on a light, plays second message “The police will be called if…


Comprendre nos déplacements grâce aux données cellulaires

Les antennes GSM ont une fonction encore méconnue : elles sont un moyen simple d’agréger des données de fréquentation. Recherches Google, achats Amazon, correspondance Gmail, publications sur les réseaux sociaux…  Notre production massive de données offre une connaissance pointue de nos goûts, nos opinions, nos habitudes…. L’article Comprendre nos déplacements grâce aux données cellulaires est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


Sortie de Wazo Platform 19.13

La team Wazo vient d’annoncer la sortie de Wazo Platform 19.13. Wazo Platform est une suite d’outils permettant de construire une infrastructure de communication IP programmable de classe opérateur. La suite est publiée en opensource, le code étant disponible sur le repo github de Wazo. L’idée de fournir une solution de communication libre permettant de concevoir et de construire un système de communication adapté aux besoins spécifiques de chaque entreprise. Les briques techniques sont construites autour de projets libres comme Asterisk, Kamailio, PostgreSQL et s’appuient fortement sur le langage de programmation python. Pour ceux qui ne me connaissent pas, je travaille sur ce fabuleux projet, donc si vous avez des questions, n’hésitez pas. Lien de la news : Introducing Wazo Platform 19.13 Cet article Sortie de Wazo Platform 19.13 est apparu en premier sur Blog des télécoms – Par Mathias, expert télécom rédigé par Mathias. Blog des télécoms


How to Set Up Call Pickup on Digium’s D-Series IP Phones

Call Pickup is a feature that allows you to answer someone else’s call. This comes in handy in workgroup settings like customer service and/or call centers where you have high call volume to handle!  Setting up the Call Pickup feature is fairly easy on Digium’s D-Series and there are many customization options to make your communication as smooth as possible. Let us walk you through the steps: How to Set Up Call Pickup on Digium’s D-Series IP Phones To set up Call Pickup, you must log in as a Switchvox administrator and have the permission to manage extensions.  Create a Feature Code extension of the type Directed Pickup: Setup > Manage: Create Extension Set a feature code and use Create Directed Pickup Group to specify the authorized extensions (who can pick up others’ calls) and the target extensions (whose calls can be picked up by the authorized extensions). Click Save Directed Pickup Feature Code.   Set up the authorized SIP Phone extensions: You can make this change in each extension, or use the Bulk Modify tool. Digium Phone Settings: Contact Settings: Number of Rapid Dial Subscriptions Ensure that items #1-5 (depending on phone model) are subscribed to. Meaning set this number high enough to serve your call pickup targets. Subscribing…


DOs and DON’Ts of the effective conference call

The post DOs and DON’Ts of the effective conference call appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


Remote IP Phone Security

The importance of considering network security in VoIP/UC deployments cannot be understated. Unsecured VoIP networks are vulnerable to the same threats as regular data networks as well as many more, The post Remote IP Phone Security appeared first on Inside the Asterisk. Inside the Asterisk


VoIP Supply’s Refresh Line Now Comes with a 1-Year Warranty

If you have purchased any of our Refresh products (Refurbished VoIP) before, chances are you are familiar with our Plus Six Warranty (Does that ring a bell?), which gives you a standard 6-month warranty on all of our refurbished VoIP equipment.  Yes, our Refreshed equipment has gone through an exhaustive reconditioning process. But! That doesn’t mean things don’t break. The good news is – VoIP Supply has now officially upgraded the Refresh warranty from 6 months to one full year! Plus, you can extend the warranty even further to 2 years with just a small fee. Sounds good? Now there’s one more reason to shop Refresh!  VoIP Supply Plus 1 Extended Replacement Warranty If your equipment fails, malfunctions, or ceases to operate properly as a result of manufacturer defects or component failure, VoIP Supply will be happy to provide you an expedited replacement!  Follow the links below to learn more about our refurbished VoIP equipment: The Refresh Process Benefits of Refresh The Refresh Difference Plus 1 Warranty Shop Reconditioned VoIP Equipment Learn More about Refresh by VoIP Supply The post VoIP Supply’s Refresh Line Now Comes with a 1-Year Warranty appeared first on VoIP Insider. VoIP Insider


De l’importance de choisir le bon référentiel de sécurité

La fin d’année approche. Pour les responsables de la sécurité, il est temps de défendre un budget auprès de la direction. Mais obtenir les moyens nécessaires pour assurer cette mission est souvent compliqué. Quels arguments avancer ? Et si l’adoption d’un référentiel de sécurité pouvait contribuer… L’article De l’importance de choisir le bon référentiel de sécurité est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


Is it Possible to Outgrow an Open Source PBX?

Many small businesses have started with an open source PBX like FreePBX or another one based on Asterisk. But once you have that in place, is it possible that you The post Is it Possible to Outgrow an Open Source PBX? appeared first on Inside the Asterisk. Inside the Asterisk


Provisioning by VoIP Supply: Programming IP PBXs, Blind-shipping, White labeling, and More!

By now, I’m sure you’ve heard the tagline: “VoIP Supply! Everything You Need For VoIP!” And while this does a pretty decent job describing us, there is more to us than just being a website for everything VoIP. For starters, we are real people, with real VoIP experience. And unlike some of our competitors, you can call us, email us, chat with us, you can even come and visit us! (we love the company). It’s also no secret that we offer lots of different things! Things like VoIP hardware, VoIP service, technical support and so on and so forth. You want to buy refurbished VoIP equipment? Okay, cool! We do that too! The list really does go on. But there is something we offer that I feel might not be getting as much attention as it deserves. I know what you’re thinking, and no I’m not talking about free shipping, or even your ability to partner with our talented team by joining our Partner Program! I’m talking about reducing your workload. Im talking about plug-and-play VoIP phones. I’m talking about pre-configured PBX’s. I’m talking about blindshipping, white labeling and making your loyal customers even more happy than they already are! I’M TALKING ABOUT PROVISIONING BY VOIP SUPPLY! Whether you’re a…


Can I Upgrade Yealink’s Open SIP Phone to Microsoft Teams?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.  In previous Mom’s calling Q&A series, we have discussed: Can Yealink’s SFB Phones Work with Mac OS? Today, we have more new real questions and answers from VoIP users just like you.   Can I Upgrade Yealink’s Open SIP Phone to Microsoft Teams? Q: Can I upgrade Yealink’s Open SIP Phones to use with Microsoft Teams? What about getting back to Open SIP from the Teams? A: By default, the phone has a built-in Teams feature license, which allows the user to use Yealink phones with Teams features directly. Any Open SIP/VCS build upgrades to Teams build will be required to apply and import the license. Any Teams will not be allowed to downgrade to the Open SIP/VCS from this release. If Teams are under temporary license (for demo testing purpose) and want to get back to Open SIP/VCS please contact Yealink support team for technical support for a unlock license.    STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a…


Ch-ch-changes to AstriCon

A year ago, the words of rock legend David Bowie rang in my head as the acquisition of Digium by Sangoma was announced. “Ch-ch-ch-ch-changes, turn and face the strange ch-ch-ch-changes” The post Ch-ch-changes to AstriCon appeared first on Inside the Asterisk. Inside the Asterisk


SYSTM Makes it Simple to Launch Voice Applications in the Cloud

Yesterday, VoIP Supply and SYSTM teamed up for an informational webinar to show you how simple it is to deploy your voice applications in the cloud.  SYSTM provides simple to deploy, highly available, cloud-based, voice infrastructure. Their VIaaS platform is designed specifically to host voice applications, providing the PBX platforms that you already use in an environment that delivers the security, uptime, and redundancy your customers require.  Download the presentation slides here to learn more! The webinar recording will be available shortly. Stay tuned! Key Features Voice only hosting High-quality bandwidth Layer 2 voice filtering and security Virtualize your application in minutes Central management and support SYSTM Webinar Q&A: Q: Is there a limited number of instances you can spin up in SYSTM? A: No, there’s no cap or limitation on the individual VM. Q: How long does it take to fire up PBX from scratch with SYSTM? A: It really depends on the actual application you are using. Let’s take Digium Switchvox as an example, it will take approximately 15-20 minutes. Apply for the Demo Today! The post SYSTM Makes it Simple to Launch Voice Applications in the Cloud appeared first on VoIP Insider. VoIP Insider


Die neue Garantieerweiterung von Auerswald – ab sofort verfügbar!

Profitieren Sie von einer umfangreichen Absicherung: Mit unserer Auerswald Garantieerweiterung! Wir bieten Ihnen verschiedene Möglichkeiten unsere Garantie wahrzunehmen. So sind Sie immer auf der sicheren Seite, ganz gleich welche Bedürfnisse erfüllt werden sollen. Standardmäßig erhalten Sie von uns 24 Monate Herstellergarantie. Beziehen Sie das Produkt bei einem unserer Fachhändler, erhalten Der Originalartikel Die neue Garantieerweiterung von Auerswald – ab sofort verfügbar! wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Keeping the New Workforce Engaged with Unified Communications

The people who make up today’s workforce and the way they approach their careers has undergone dramatic change with the rise of the younger generations. Whether working for a small The post Keeping the New Workforce Engaged with Unified Communications appeared first on Inside the Asterisk. Inside the Asterisk


How to Set a Preferred Softphone in Jabra Direct

Have you used Jabra Direct 2.0? It is a free, new version of Jabra software designed for users to personalize and optimize the use of their Jabra USB headsets in the desktop interface. Jabra Direct offers complete integration of your softphone and Jabra headsets at absolutely no cost! Today we are going to show you how to set your softphone as the preferred softphone in Jabra Direct. Let’s get to it!  How to Set a Preferred Softphone in Jabra Direct To get started, you will need to download Jabra Direct 2.0 from www.jabra.com/direct Once you have the software installed, simply follow these steps: Open Jabra Direct Click Settings In Softphone Integration, Preferred Softphone, select your preferred softphone. If your organization has decided to manage the setting centrally, as indicated by a Lock icon, contact your IT department for more information. Note that if you are using a Jabra Engage 75, Jabra Pro 9470, 9465, 9460, Jabra Dial 550, or Jabra Motion Office, the preferred softphone selected in Jabra Direct will override the softphone that is selected on the device itself. Is this article helpful? Have you tried Jabra Direct 2.0? Start personalizing your headset and share your experience with us!  The post How to Set a Preferred Softphone in Jabra Direct…


Les conférences téléphoniques – la solution parfaite pour vos réunions professionnelles

The post Les conférences téléphoniques – la solution parfaite pour vos réunions professionnelles appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


The Jabra Pro 920 Wireless Headset: How to Set Up Remote Call Control

Whether you are a sales rep, a call center agent, or a customer service associate, you’ll love Jabra’s remote call control feature! It gives you true wireless communication experience by allowing you to answer and/or end a call on your desk phone. Today we are going to show you how to set up this cool feature on Jabra’s Pro 920 wireless headset. Don’t miss it! How to Set up Remote Call Control on Jabra’s Pro920 Wireless Headset In order to enable the remote call control feature on Jabra’s Pro 920, your desk phone needs to have an electronic hookswitch (EHS) or a remote handset lifter (RHL) installed.  Setting up remote call control on Jabra’s Pro 920 wireless headsets is fairly simple! Let’s get started: Step 1: Simultaneously press and hold both handset volume buttons until the voice prompt says “Setup” and then release the button. Step 2: Now you need to use the headset buttons to cycle through the settings and values you desire. For the remote call control setting, you’ll need to see 4 times of flash and select the connection mode you need accordingly. See the chart below for the base lights indicator guide:  Did you set up the remote call control on your Pro 920 successfully? Read…


IP-DECT erobert die Business Class – Neues Profi-DECT-System

IP-DECT erobert die Business Class – Neues Profi-DECT-System Die neuen COMfortel IP-DECT Phones stehen für hochwertige Verarbeitung, schickes Design und ausgezeichnete Performance. Das COMfortel M-520 ist perfekt für den Einsatz in der professionellen Geschäftskommunikation geeignet. Durch seine schlanke Bauart und das große Display, passt es ausgezeichnet auf jeden Schreibtisch. Alle Der Originalartikel IP-DECT erobert die Business Class – Neues Profi-DECT-System wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


You’re Still Using A Business Communication System at Work?

Back in April, I wrote a blog about using phones at work. There are many reasons I wrote it, but mostly they related to all this “noise” I read about The post You’re Still Using A Business Communication System at Work? appeared first on Inside the Asterisk. Inside the Asterisk


August Hardware Roundup: Jabra’s PanaCast Camera, Grandstream’s GCS3500 Series

Have you checked out this month’s new VoIP hardware? You can’t miss out on the latest innovations from Jabra, Grandstream and more! Let’s take a peek quickly: Jabra’s New PanaCast Video Conferencing Camera Jabra released the world’s first intelligent 180° Panoramic 4K video conferencing camera, PanaCast! This small, yet powerful camera optimizes meetings by automatically detecting meeting participants and changing the field of view to include everyone in the room without jeopardizing video quality.  Our team was able to see this device in person! Read our blog here to see our experience and pre-order one to be the first to try it! Grandstream’s New GSC3500 SIP Intercom Series  Grandstream recently released the SIP intercom series which includes the GSC3510, a SIP intercom speaker/microphone, and the GSC3505, 1-way public address SIP speaker. This system allows offices, hospitals, hotels, residential buildings, educational institutions and more to build powerful voice intercom solutions that expand security and communication. Learn more about the deployment scenarios here! Are you interested in learning more new VoIP hardware? Check out our webpage or simply give one of our VoIP experts a call at 1-800-398-8647 today! The post August Hardware Roundup: Jabra’s PanaCast Camera, Grandstream’s GCS3500 Series appeared first on VoIP Insider. VoIP Insider


Ergebnisse des Frauenhofer Instituts (SIT) zum Thema Sicherheit

Am 16.08.2019 ist auf www.heise.de ein Artikel zum Thema “VoIP-Sicherheitslücken: Viele Büro-Telefonanlagen grundlegend unsicher” erschienen. In diesem Artikel fasst www.heise.de die Ergebnisse des „Fraunhofer Instituts für Sichere Informationstechnologie“ (SIT) zusammen: 33 Geräte von insgesamt 25 Herstellern sind demnach unzureichend sicher. Eines der untersuchten Geräte ist unser, mittlerweile nicht mehr erhältliches, Tischtelefon COMfortel Der Originalartikel Ergebnisse des Frauenhofer Instituts (SIT) zum Thema Sicherheit wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Vacation Mode: UC Tricks for Workaholics on Vacation

It’s been proven time and time again that taking a vacation from the office boosts productivity upon return, while also improving mental stability and overall happiness. Traveling with family and The post Vacation Mode: UC Tricks for Workaholics on Vacation appeared first on Inside the Asterisk. Inside the Asterisk


How The Spectralink Versity Lowers the Cost of Operation for Enterprises

Spares, replacement and standby devices quickly drive up the communication cost and device count per employee for enterprises. Are you still spending a fortune on your wireless solution? See how the Spectralink Versity helps you save on operation costs!  5-year Lifespan and Minimal Spares Compared to the typical 3-year life span of a conventional smartphone, Spectralink’s Versity offers an outstanding 5-year life span and minimal spares holding requirements. Versity delivers a 24×7 operation without the need of standby devices, reducing the cost per employee of delivering mobile applications. Thus, when compared with leading consumer devices, the capital investment required by Versity can be 25% lower!  Read the two white papers below to learn more benefits: Why Consumer Phones Aren’t a Fit for Your Enterprise Rethinking Smartphones for the Enterprise Curious about how the Spectralink Versity can benefit your enterprise? Give our VoIP consultants a quick call at 1-800-398-8647 to find out! The post How The Spectralink Versity Lowers the Cost of Operation for Enterprises appeared first on VoIP Insider. VoIP Insider


Low tech : 6 questions à se poser avant de lancer un projet IoT durable

Consommation énergétique des batteries, composants non recyclables, les objets connectés présentent bien souvent un coût environnemental élevé. Alors pour concevoir un projet IoT vraiment « smart », mieux vaut se pencher dès sa conception sur la réduction de l’impact environnemental. Du volume de données collectées en passant… L’article Low tech : 6 questions à se poser avant de lancer un projet IoT durable est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


Blue, Green, Red? How to Read Poly’s Calisto 7200 Indicator Lights

If you are one of the road warriors who need to jump in a conference call or even host one on the road, having a compact portable Speakerphone is a must!  Poly’s new portable Bluetooth & USB speakerphone, Calisto 7200, has drawn a lot of attention from our customers since its release. It is designed to turn any workspace into a conference room within seconds! Today we are going to take a quick glance at this device and learn about how to interpret the indicator lights on it.  The Calisto 7200’s Indicator Lights Explained Under a different mode or status, your Calisto 7200 will lit up in different colors to notify you what’s happening. Understanding what the indicator lights mean can save you time or assure you that your device is working just right. Check out this chart below to find out what each color means: Amber – charging battery Blinking Amber – low battery Pusing Amber – software update Blue – Bluetooth paired Blinking blue – Pairing/discovery mode Green – in a call Blinking green – incoming call Red – mics muted White – power on Learn more in the Calisto 7200 user guide There you have it! Did this article answer your question? What other features/functions do you…


Unified Communications Systems and Contact Center Features

A few months ago, I wrote a blog about Unified Communication solutions including some contact center features like music on hold, callback when available, call queues, and routing rules (such The post Unified Communications Systems and Contact Center Features appeared first on Inside the Asterisk. Inside the Asterisk


AudioCodes C450HD: Toggle between Teams and Skype for Business with One Single Click

Switching from SFB to Teams doesn’t need to be a hassle.  The C450HD supports single-click switchover between Microsoft Teams with native client experience and Skype for Business. So if you have Skype for Business you have the ability to easily switch over to Microsoft Teams! How neat is that? You can easily click Skye for Business from Teams or from the other way around to toggle between both. The AudioCodes C450HD IP Phone is a native Microsoft Teams high-end business phone for the Microsoft Teams and Skype for Business market. It features a  5” color touch screen and full UC integration.  AudioCodes C450HD Microsoft Teams Phone Features 8 line, 8 concurrent calls per line 5” color TFT screen (1280 x 720) with multi-lingual support Touch screen user interface enabling up to 8 programmable keys Gbe Support 2x USB headset support Expansion module support Wi-Fi support available Click Here to download the AudioCodes 400HD Series IP Phones datasheet. Give our VoIP Experts a call at 1-800-398-8647 for more information to learn more about the AudioCodes C450HD Microsoft Teams Phone. The post AudioCodes C450HD: Toggle between Teams and Skype for Business with One Single Click appeared first on VoIP Insider. VoIP Insider


Sans bureau fixe : comment gagner au jeu des chaises musicales ?

Le Flex Office, dernière tendance en matière d’aménagement des bureaux, consiste à changer de poste de travail chaque jour. L’objectif ? Favoriser la collaboration entre les équipes et optimiser les coûts.  9h15. Vous arrivez enfin au bureau avec 15 minutes de retard. Comme chaque jeudi, vous… L’article Sans bureau fixe : comment gagner au jeu des chaises musicales ? est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg