Comment j’ai tué mon fax

 « Une lumière rouge clignote par intermittence. Le brouhaha a cessé. Il n’y a plus de papier ou peut-être plus d’encre. Dans un dernier soubresaut de l’appareil, j’ai pu imprimer péniblement six pages. Malgré mon acharnement, impossible de recevoir la totalité du document. J’ai bien essayé… L’article Comment j’ai tué mon fax est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


UC Features that Revolutionize Government Offices

As a modern-day government employee, you’re hyperconnected. Whether you’re out in the field, engaging with constituents, responding to emails, or answering countless calls, you rely heavily on secure and quality The post UC Features that Revolutionize Government Offices appeared first on Inside the Asterisk. Inside the Asterisk


Spectralink Versity Adds New Features to Improve The User Experience

Designed with your business continuity in mind, Spectralink Versity is known for its ability to empower your staff to enhance and streamline workflows with user-friendly features and functionality.   As Spectralink constantly updates their handsets to ensure the best user experience,  more innovative new features and bug fixes have been added in the latest software release. Let’s check out how your business can take advantage of them! What new features have been added? Batt Life application – displays the current condition of the battery and allows the user to adjust charge alerts Biz phone – revised to align with the current Google phone app Device app – new time settings are added to the Device Settings app Barcode app – allows the user of the Enter key to move to the next field to be populated by scanning Logging app – new advanced debugging assists the collection of data for debugging phone issues when they occur in the field. See more new updates and fixes here! Download the Software Release Notes Download White Paper: Rethinking Smartphones for the Enterprise How does your business benefit from using Spectralink Versity? We’re excited about these new add-ons and would love to hear from your experience! For more information, visit our Spectralink page or simply…


Spectralink’s DECT Phones Now Support 3rd Party ATEX Handsets and More!

Spectralink is getting even better! In order to offer the highest quality and secure voice communications across all enterprise environments, Spectralink recently announced the newest features and latest enhancements to their DECT product portfolio. Let’s check out what this is all about! What has been updated? The enhancement focuses on three major parts – security, scalability, and centralized management & provisioning. Key product enhancements include: Integration with Microsoft Skype for Business Online  Expand DECT server capabilities to target new accounts with Tetronik (lone worker/ man down regulatory compliance) Eliminate multicast WAN issues (up to 256 IP-Base Station per site) Manage Unified Communications locally even if Cloud connections fail; Branch survivability Support Funktel ATEX DECT handsets for explosion protection applications Click the links below to see different use case scenarios of Spectralink’s DECT Phones: Health Care Hospitality Retail Are you using Spectralink’s DECT Solutions? How is your experience? Leave us a comment below! Have questions? Simply lift your phone and give our VoIP experts a call at 1-800-398-8647! The post Spectralink’s DECT Phones Now Support 3rd Party ATEX Handsets and More! appeared first on VoIP Insider. VoIP Insider


Top 5 reasons to consider call conferencing in 2019

The post Top 5 reasons to consider call conferencing in 2019 appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


The Cost of Not Updating a Healthcare Facility’s Phone System

Doctors, nurses and medical professionals alike know that, in healthcare, every second counts. Providing care for patients quickly and efficiently becomes especially important when tending to those in critical condition. The post The Cost of Not Updating a Healthcare Facility’s Phone System appeared first on Inside the Asterisk. Inside the Asterisk


AI and Video Banking: Impacting the Future of Financial Services Now

While artificial intelligence (AI) will soon have its place at the table in just about every industry worldwide, it’s already having a huge impact on how financial services enterprises conduct business, particularly in contact centers, by shifting calls to self-service or to a chatbot to lower costs. However, there’s a lot of potential to use  Read More The post AI and Video Banking: Impacting the Future of Financial Services Now appeared first on Vidyo Blog. Vidyo Blog


La blockchain en attente d’une définition de standards

Les standards sont partout. Normes CE pour la sécurité, normes ISO pour la qualité, notre société est fondée sur des règles. Si l’on en croit une étude du German Institute for Standardization, ces normes seraient même à l’origine du développement technologique actuellement à l’œuvre.  … L’article La blockchain en attente d’une définition de standards est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


How to Combat Gray-Market Poly Devices on Amazon

Are you struggling to compete with low pricing Poly devices on Amazon? We feel your pain! To help you combat the gray market, the VoIP Supply team put together a list of strategies you can follow to win back your deals!  How to Combat The Poly Gray Market on Amazon #1 Authorized Partner: Tell your customer that you are an Authorized Poly Partner. Poly can generate an official letter for you to this effect.  #2 Warranty: Let your customers know that you only sell authorized NEW products and they are fully covered by Poly’s manufacturer warranty. Anything purchased from an unauthorized source is at their own risk such as having defects, missing accessories or components, etc. #3 Promotions: Poly offers great rebates and promotions frequently. Explain to your customer that gray market devices are not eligible for Poly promotions. #4 Configuration: Explain that you offer FREE configuration services on devices you provide. Let your customer know that if they  use BYOD (Bring Your Own Device), that you’ll need to charge a “configuration fee” because the device is not passing through your warehouse for pre-configuration and thus your workload is much greater.  We often see $ 10 to $ 15 per phone as a configuration charge   #5 Support: Explain that you…


The Advantages of Interactive Voice Response (IVR) for Healthcare

One of the best ways to stand out in the healthcare industry is to provide a level of customer service that counters the stereotype of clinics and healthcare facilities: places The post The Advantages of Interactive Voice Response (IVR) for Healthcare appeared first on Inside the Asterisk. Inside the Asterisk


What is FDMS (Fanvil Device Management System)?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.  In previous Mom’s calling Q&A series, we have discussed: Does the VVX x50 Series Support the VVX D60 Wireless Handsets? Today, we have more new real questions and answers from VoIP users just like you.   What is FDMS (Fanvil Device Management System)? Q: What is FDMS? Where can I find more information? A: FDMS is Fanvil’s Device Management System that allows users a way to centrally provision, register, upgrade and monitor their Fanvil devices. Check out the documents below to learn more: FDMS Update Manual FDMS Installation Manual  FDMS User Manual You can download the firmware here. STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591  The post What is FDMS (Fanvil Device Management System)? appeared first on VoIP Insider. VoIP Insider


NEU! Zero-Touch-Provisionierung – wie funktioniert das?

Im Zuge der Version 7.2 wurde die deutlich vereinfachte Provisionierung von SIP-Endgeräten anderer Hersteller wie z. B. Snom oder Yealink an Auerswald Systemen eingeführt. Ein sinnvoller erster Schritt. Nun kommt mit der Version 7.4 die vollständige Implementierung. Wie bisher findet das Endgerät automatisch das Auerswald System und übermittelt seine MAC-Adresse. Der Originalartikel NEU! Zero-Touch-Provisionierung – wie funktioniert das? wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Social selling : la prospection commerciale à l’ère digitale

Les vendeurs ont été remisés au placard. Même pour des achats importants, les clients se tournent désormais vers internet pour être guidés dans leur choix et lever leurs doutes. Les réseaux sociaux deviennent dès lors les nouveaux terrains de jeux des équipes commerciales. A condition… L’article Social selling : la prospection commerciale à l’ère digitale est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


NEU! Max VoIP – wie funktioniert das?

Unser Ziel war es, COMpact 5200(R) und COMpact 5500R im Bereich VoIP-orientierte Umgebungen in eine neue Liga zu bringen. Die Lösung: Durch das Abschalten von selten genutzten, aber rechenintensiven Codecs kann freigewordene Prozessorleistung für mehr VoIP-Sprachkanäle genutzt werden. In der Beispielkonfiguration „Mixed“ kann so die Anzahl die Kanäle verdoppelt werden Der Originalartikel NEU! Max VoIP – wie funktioniert das? wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


June Hardware Roundup: New Video Phone, Multicase Speaker and WiFi Access Point

June is a month of great new VoIP hardware! This month, we are seeing lots of great new additions you can add to your communication system, including Grandstream’s new enterprise-grade GRP Series IP phones, CyberData’s multicast speaker, the GWN7630 WiFi Access Point and much more! Grandstream’s GRP2614 is now available! If you haven’t checked out Grandstream’s new GRP Series IP phones, you are really missing out! The GRP2614 is now available for purchase. Click here to order! These high-end devices are designed for enterprise users or service providers who need to mass deploy and manage a large number of endpoints at once. See what features are included for the GRP2614: 16 Lines Built-in dual-band WiFi support Support all major codecs, including wideband codecs G.722 and Opus Support secure-boot, encrypted data storage See datasheet here CyberData’s 011485 Multicast Speaker Looking for an economical and easy-to-use speaker? Check out the CyberData 011485, a multicast speaker with Power-over-Ethernet (PoE 802.af). This product is currently in stock. Click here to order! The 011485 speaker easily connects to your PoE network with a single Ethernet cable connection. The 011458 is capable of playing audio from any multicast source like the CyberData SIP Paging Server with Bell Scheduler (011146). Plays audio from multicast TLS security for…


[GIVEAWAY] Get Ready for National Take Your Dog to Work Day!

Dogs (and pets in general) are a cherished part of life of many people’s lives. In fact, 98% of pet owners consider their pet a member of their family. They The post [GIVEAWAY] Get Ready for National Take Your Dog to Work Day! appeared first on Inside the Asterisk. Inside the Asterisk


The Air Force Association Continues to Soar With the Help of Vidyo

The post The Air Force Association Continues to Soar With the Help of Vidyo appeared first on Vidyo Blog. Vidyo Blog


Xorcom’s IP PBX Is Getting Better with New Software Updates!

Xorcom’s CompletePBX and Multi-Tenant PBX keep getting better and better to provide users with the best functionalities and most updated features. Let’s check out some highlights this week! Updates for CompletePBX New Diversion Headset Field Now you can set the system to include SIP DIVERSION header field in the INVITE request. This is required by some SIP providers to keep the original called-ID when forwarding a call. To set up, go to PBX> External> Trunks>Diversion Header. Note that this can only be set when the Use Incoming CIS is set to Yes. Added Support for Grandstream GXP1625 Xorcom has added new support for Grandstream configuration type 1.0.4.132 for GXP1625 IP phones. See more updates and bug fixes here Updates for Multi-Tenant PBX Bulk-Upgrade Users can now do a bulk software upgrade for TEnant PBXs via the MT Manager GUI. Select the systems using the checkbox and then click the Upgrade icon: Cancel Pending Actions Users can now cancel the upgrade action from being performed to all systems in the queue. If the system has already started the upgrade will complete the action without interference. Port-Forwarding and Permission Management The admin can now map ports for custom external services so that external services used by the customer, such as CRM and…


Introducing the New Desktop Softphone for Switchvox

As part of our dedication to enriching the Switchvox ecosystem with new features, we are pleased to announce the release of the new Switchvox Desktop Softphone for macOS and Windows! The post Introducing the New Desktop Softphone for Switchvox appeared first on Inside the Asterisk. Inside the Asterisk


How to Set up Grandstream’s GDS 3710 IP Video Door System

Security monitoring is a must for almost every facility to create a safe environment. Grandstream’s GDS 3710 is one of the most popular IP video door systems at VoIP Supply as it also serves as a high-definition IP surveillance camera and IP intercom to offer facility access control for buildings of all sizes. This series is loaded with lots of features including: Built-in RFID chip reader for keyless entry Weatherproof metal casing and vandal resistant Built-in hemispheric camera of 180 degrees Built-in microphone and speaker Aside from the rich features that come with the GDS3710, our customers also love how easy and fast it is to set up this unit. With 3 simple steps, you are in control of your facility access. Let’s check it out! How to Set Up Grandstream’s GDS 3710 IP Video Door System 1.Ensure the GDS is assigned an IP address: Status> Network Info 2. Ensure Direct IP Call is enabled: SIP Settings> SIP Advanced Settings 3. Configure the IP address of the video phone and the remote PIN to open door: Door System Settings> Basic Settings> Number Called When Door Bell Pressed Interested in learning more about the GDS3710? Click here to download the Installation guide or simply raise your phone and give one of…


Une centrale pas comme les autres

La première étude luxembourgeoise dédiée à la téléphonie cloud positionne MIXvoip comme le premier prestataire B2B du pays dans ce domaine. Une récompense qui met en lumière notre propre centrale téléphonique, capables d’offrir des solutions sur mesure. Avec comme seul mot d’ordre : la praticité. The post Une centrale pas comme les autres appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


The Fanvil X210: An Elegant Enterprise Phone Packed with Features!

    It’s no secret that we are all big fans of Fanvil here at VoIP Supply. Being that we are an official distributor of their products, we feel obligated to test and get to know each one of their phones inside and out, and honestly, it’s a lot of fun. One IP phone in particular that we have been waiting to get our hands on to test is their new flagship phone, the X210!  This phone is massive! It is packed with 3 color screens and really targets the executive user. Playing around with this phone in our own VoIP lab proved to not only be very informative, but also very exciting! In fact, we learned so much, that we didn’t want to just tell you about it, we wanted to take it one step further… So, we decided to write this blog after getting our hands on the Fanvil X210, but that still wasn’t enough! We asked ourselves: what would be the best way to let our customers know just how awesome and unique this phone is? Naturally, we decided on creating a product review video! This video showcases some of the features of the phone that we found to be most impressive.  One example would be its…


Why the Softphone is Vital for Today’s Workforce

When you look at today’s workforce, it’s easy to notice the shift occurring from employees working exclusively in office to an increasingly remote workforce. Initially, it was thought that the The post Why the Softphone is Vital for Today’s Workforce appeared first on Inside the Asterisk. Inside the Asterisk


Ribbon Communications EdgeMarc 15.5.0 Release

Ribbon Communications Inc recently released its latest update to its Intelligent Edge devices. The EdgeMarc (VOS) Release 15.5.0 includes both software and hardware updates for this release. These hardware updates are model-dependent, but software updates have been made to all Intelligent Edge devices. New features from the EdgeMarc (VOS) 15.5.0 Release. Security upgrades – Multiple security enhancements related to upgrading OpenSSL 1.0.2q, NTPsec upgrade 10 1.1.2, Net,SNMP upgrade to 5.8, OpenVPN upgrade to ver. 2.4.6 Resilience- WAN link redundancy (WLR) now works with high availability (HA) to provide greater resilience for EdgeMarc devices (HA allows for standby EdgeMarc to take over in case the primary EdgeMarc suffers a system failure, while WLR allows the EdgeMarc to switch over to a secondary WAN link in case the primary WAN link goes down) E1 Support – A new sku for the EdgeMarc 4808 supports a 4-port E1, providing 120 E1 channels and 24 FXS channels. Software support is added to EdgeMarc 4806 and EdgeMarc 4808 support 2-port E1. To view the EdgeMarc devices click here. About EdgeMarc (VOS) Release 15.5.0  The EdgeMarc Intelligent Edge devices are ideal for service providers and enterprises that are looking to deploy Unified Communications while not compromising on security. The EdgeMarc contains enterprise session border controller (eSBC)…


Three Measurable Benefits of Video-Enabling Your Contact Center

With improvements in the quality of mobile networks and the increasing popularity of consumer video chat services such as FaceTime and WhatsApp, making a video call has become almost as natural as a phone call or texting. Integrating video chat into your customer service is, therefore, a logical way to adapt to the way your  Read More The post Three Measurable Benefits of Video-Enabling Your Contact Center appeared first on Vidyo Blog. Vidyo Blog


PBX Call Assist 3 – Erreichbarkeit immer dabei

Die Zeiten von klassischen 9-5-Jobs sind vorbei. Arbeitsplätze sind flexibler als je zuvor und immer mehr Menschen entscheiden sich für das mobile Arbeiten. Das “von wo“ ist inzwischen in vielen Berufen völlig unwichtig geworden: Solange eine Internetverbindung zur Ausstattung gehört, kann nahezu von überall gearbeitet werden. Mit PBX Call Assist Der Originalartikel PBX Call Assist 3 – Erreichbarkeit immer dabei wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Innovation Can Take Many Forms

A couple of months ago, I spoke at the Cloud Comms Summit in London on Innovation. Many companies in addition to Sangoma gave their innovation pitches. And most of them focused on The post Innovation Can Take Many Forms appeared first on Inside the Asterisk. Inside the Asterisk


Government or Education Headsets by Jabra

If you a non-profit, a government agency or in the education spectrum and your daily tasks or that of your employees or students require headset in any way, then you should pay attention to the next few lines. Headsets are a common thing in the business world. Many businesses require basic headsets for their employees. Perhaps something that they can use to simply to answer a few calls on a daily basis. Or if a call center, make that a lot of calls on a daily basis. Colleges and schools may have a computer room where headsets are a requirement in order to keep the noise levels down in the room, but also so that students can focus on the task at hand.  A headset seems like such an ordinary thing, especially to employees.  A flimsy device that gets used until it breaks then tossed out and replaced by another headset. But for the decision makers in a government agency or school, the selection of the headsets is a process that takes many things into consideration. Pricing and compatibility being the main factors. Durability and features following right behind that. And maybe add to that comfort and the flexibility of the headset. Is it a wired headset, a wireless headset?…


Jurassic Data : l’épopée du stockage ADN

Chaque année, nous produisons un volume de données bien supérieur à ce que toute l’humanité a pu en produire au cours de son histoire. Outre les opportunités créées par ce tsunami de données, de nombreux défis voient le jour. Parmi eux, celui du stockage. Photos… L’article Jurassic Data : l’épopée du stockage ADN est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


D wie Design – COMfortel D-Serie

Die neue COMfortel D-Serien Telefone bieten anspruchsvolles Design für den Arbeitsalltag. Doch was genau gilt es bei der Gestaltung eines neuen Telefons zu beachten und warum gehört zu einem guten Design mehr als nur ein schickes Äußeres? Damit unsere D-Serien-Telefone allen Anforderungen des Alltags gerecht werden können, haben wir mit Der Originalartikel D wie Design – COMfortel D-Serie wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog