Troubleshooting: Why My Wired Headset Won’t Work with Yealink Phones?

Are you having trouble hearing through your wired headset with Yealink phones? There are a few things you can try before you contact technical support. Let’s troubleshoot: How to Troubleshoot a Wired Headset with Audio Issues Q: I can’t hear anything from my wired headset connected with a Yealink phone. What can be the cause? A: The most common causes include hardware problems, compatibility issues, and connection issues. Here is a list of things you can try to troubleshoot your headset: Did you change your phone setting to headset mode? There are three channels of Yealink phones- handset, headset, and speakerphone mode.  Press the headset button on your phone to activate it. You should see a headset icon displayed on the top left corner of your Yealink phone.  Make sure your headset and the headset connector are both connected correctly.  Replace your bad headset with a working headset to test Are you using a compatible headset? Click here to download the compatibility list You might want to check out Yealink’s UH36 headsets, the best compatible headsets for your Yealink phones: If none of the above worked for you, you’re welcome to contact our tech support team here: https://www.voipsupply.com/getsupport The post Troubleshooting: Why My Wired Headset Won’t Work with Yealink Phones?…


May VoIP Hardware Roundup: New H20 DECT Headset, New SmartNode eSBC, and More

Sangoma Released the H20 Monaural DECT Headset If you are using Sangoma’s S Series and D Series, you have to check out the new H20 headset! This new headset is designed with voice-dedicated DECT technology removing Wi-Fi interference with wideband audio delivering high-definition voice and audio. This headset is currently in stock. Order today! Download the H20 datasheet here Automatic configuration with Sangoma D-Series and S-Series IP phones as well as Zulu and Switchvox Desktop Softphones Exceptional audio quality Noise-canceling microphone Call status and mute LED indicators The main difference between the H10 and H20 is that the H20 works with the Zulu and Switchvox Desktop Softphones across a standard USB connection to the computer; whereas the H10 only supports the S and D-series VoIP phones.  Patton Introduced SmartNode SN5600/4B/EUI Session Border Controller If you are looking for a versatile session border controller to add an extra layer to your phone system, you can’t miss out on Patton’s new SN5600! This device provides more features than a typical eSBC. It includes software feature licenses of SIP Registrar, IP Routing, and SIP TLS. It also functions as an edge access router, a Quality-of-Service (QoS) management node, and a network monitoring agent. See our product page to learn more! Number manipulation and…


La météo de la cybersécurité – 1er trimestre 2020

Chaque trimestre, l’équipe Cyberforce de POST décrira l’état de la menace cyber, tel qu’elle l’a perçu via sa gestion des incidents de sécurité.   Fraude – Phishing email La pandémie de COVID-19 et les mesures de confinement qui ont suivi ont rendu les cyberattaques très… L’article La météo de la cybersécurité – 1er trimestre 2020 est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


Secure Your Video Conferences with Best Practices and a Trusted Provider

The post Secure Your Video Conferences with Best Practices and a Trusted Provider appeared first on Vidyo Blog. Vidyo Blog


Grandstream Remote Solution Overview and New Products Showcase

Grandstream’s remote solution has helped many organizations and individuals stay connected during this difficult time. Our webinar with Grandstream this month was loaded with a lot of great information including new products, GDMS, upcoming new products and so much more. Let’s do a quick recap: Grandstream’s GRP Series IP Phones GRP Carrier-Grade IP Phones are purpose-built to simplify the tasks of configuring, managing, and monitoring deployments. The GRP Series includes GRP 2612, GRP2613, GRP2614, GRP2615, and GRP2616.  Check out some advanced features: One Single Unified Software for all GRP Phones   Name-Based Config XML  Dual-Image Firmware New LCD User Interface Replaceable LCD Panel About Grandstream Device Management System (GDMS) GDMS provides a centralized interface for enterprises, channel partners and multi-site businesses to monitor, manage, and provision large-scale deployments of Grandstream devices. Don’t forget to also check out the new products: GXV3350 – 6 lines, carrier-grade GXV3380 – High-End Smart Video Phone for Android  WP810 Cordless Wi-Fi phone Upcoming New Products: UCM63XX Enterprise-Grade Unified Communication Solution  GSC3570 HD Intercom & Facility Control Station  GSC3615 Infrared Weatherproof Dome Camera  GSC3610 Infrared Weatherproof IP Camera  Download the presentation slides here to see more details! Have questions? Call one of our VoIP experts at 1-800-398-8647 today to get the answers! The post Grandstream Remote Solution…


OpNSense : configurer WireGuard VPN en vidéo

Cet article OpNSense : configurer WireGuard VPN en vidéo est apparu en premier sur Blog des télécoms – Par Mathias, expert télécom rédigé par Mathias. Blog des télécoms


New Switchvox Chat App for Mobile, Microsoft Teams Integration, and Switchvox 7.5

Sangoma is very excited to announce a new chat app for mobile, Microsoft Teams integration, and the upcoming release of Switchvox 7.5. The New Switchvox Chat App for Mobile – Available Now! Mobile users can now exchange messages with each other and with Desktop Softphone users. This new application improves workplace collaboration allowing users to communicate better, regardless of where their office is. This new mobile app currently supports iOS devices only and an Android version is coming soon. This app will also support SMS messaging soon, using Switchvox SMS DIDs as delivered by Sangoma’s SIPStation SIP Trunking service. Download the Switchvox Chat app here today. New Switchvox for Microsoft Teams – Available Now! Switchvox users are now able to seamlessly initiate calls on their Switchvox phone from within Microsoft Teams. You will be able to dial with the Siwtchvox Desktop Softphone for Windows or macOS when working remotely. Switchvox 7.5 is Coming Soon! Switchvox 7.5 adds video calling and screen-sharing features to the Desktop Softphone, enhancing your team productivity and collaboration. Users will be able to engage in one on one video calls and switch between video and screen-sharing with one click of a button.Switchvox 7.5 will be available in limited production soon. To request access, open a support…


How do I update the firmware on my Plantronics Voyager headset?

Recently, our team has been getting many VoIP headset questions regarding firmware updates, the noise-cancelling features, and more other audio issues. Today we are going to share with you one of the frequently asked questions: How to update Poly Voyager headset firmware. Let’s get started: How to update Poly’s Voyager headset firmware Plantronics Hub enables users to update the firmware on their Plantronics Voyager Legend headset. First, you need to download and install the software: Go to http://www.plantronics.com/us/product/plantronics-hub-desktop/ Choose Voyager Legend >Get Started > Start> Download. From there you will follow the instructions for downloading and installing the application. Now it’s time to update your Poly headset! Connect your headset via the USB charging cable On this page: http://www.plantronics.com/us/product/plantronics-hub-desktop/, choose Voyager Legend> Get Started> Continue> Continue  Here you can personalize your preferred settings Click Update Your Headset> Update When prompted, disconnect your headset from the PC That’s it! Have you successfully updated your VoIP headset? Follow our Q&A blog posts to learn more about frequently asked VoIP questions and answers. If you have more questions, contact our VoIP experts at 1-800-398-8647 or submit a technical support ticket here: https://www.voipsupply.com/getsupport The post How do I update the firmware on my Plantronics Voyager headset? appeared first on VoIP Insider. VoIP Insider


Live Demo: Spin Up Your Sangoma Switchvox Instance in the cloud with SYSTM

Having a backup plan for your phone system is especially important during this difficult time. VoIP Supply’s Spare-In-The-Air program provides hosted services that can support all mobile and remote users while enabling either Peering or a SIP trunk to establish extension calling with headquarters!  Watch our live demo video to learn about how to spin up your Sangoma Switchvox instance in the cloud with SYSTM: Webinar Q&A Session Q: Can you do transcription of voicemails?  A: Some customers have used http://nexiwave.com in the past.  SVX will do all of this internally eventually but this is not currently available. Q: Do you have the SMS feature within SVX?   A: We can build or provide a widget for SVX if you ever need SMS within SVX. Q: Can you terminate SVX VMs at some point?  A: You can spin up whatever/whenever you want and I can terminate the ones that are there if you don’t need them anymore. The post Live Demo: Spin Up Your Sangoma Switchvox Instance in the cloud with SYSTM appeared first on VoIP Insider. VoIP Insider


Video Banking and Security – How Information Stays Private

Video banking has been making waves in the financial services industry in the last few years, with more and more institutions adopting the software needed to provide this service to their customers. The post Video Banking and Security – How Information Stays Private appeared first on Vidyo Blog. Vidyo Blog


4 Fanvil SIP Intercom Application Scenarios

This month’s Fanvil webinar drew a lot of attention as we took an overview of Fanvil’s SIP Intercom products for door access control. Tommy from Fanvil walked us through Fanvil’s wide range of SIP intercom portfolio and demonstrated how these devices can be used in different industries. Let’s check out some typical application scenarios! #1 Self Service Store – The i30 & i16V The Fanvil i30 is ideal for gate entry control and help desk in the self-service stores where no staff presents. Customers will need to press a button and show an ID card to be allowed to enter and authorized persons can enter with an RFID card. The i16V could also be installed on the ceiling to monitor unauthorized entry with video and audio broadcasting. #2 Remote Parking Lot – PA2 Fanvil’s PA2 paging gateway is a great access control system for remote areas. In a remote parking lot, drivers in trouble can get instant help by contacting the management center using the intercom. The manager will then be able to control the barrier remotely through the management center.  #3 Campus – i16V and i12/i10 Easily make your campus safe and secure with Fanvil’s video and audio intercoms! The i16V video intercom is great for outdoors monitoring and…


Keep Calm and Disinfect your COMfortel M-510/-520

Hygiene sowie entsprechende Desinfektion werden in der aktuellen Situation bereits viel diskutiert. Neben der sozialen Distanz sind verschärfte Hygieneauflagen ein effektives Mittel, um die schnelle Verbreitung von Krankheitserregern durch Vireninfektion zu verhindern. Nicht nur in den üblichen Bereichen, wie in Krankenhäusern oder Pflegeheimen, wird noch strenger auf Hygiene geachtet, sondern Der Originalartikel Keep Calm and Disinfect your COMfortel M-510/-520 wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Why Is My ObiHai ATA Locked Out? How Do I Unlock It?

Is your Poly ObiHai VoIP adapter locked out? What can be done to fix this? Our team is here to answer your questions! How to Unlock Poly’s Obihai VoIP Adapter (ATA) & VVX Media Phones Any Poly Obihai VoIP Adapter (ATA) with firmware version 3.1-3.3 is considered “locked out” until the user creates an account at Obitalk.com first.  Once the ATA is unlocked, then you will be able to add other VoIP service providers to the device through the Obitalk portal/WebUI of the device.  The older ObiHai (grey/blue box) firmware 2.2+ without Poly logo will work out of box. The Poly/Obihai Black box will determine what firmware is loaded.  Did this article answer your questions? If you have more questions, feel free to contact our VoIP experts at 1-800-398-8647 or submit a technical support ticket here: https://www.voipsupply.com/getsupport The post Why Is My ObiHai ATA Locked Out? How Do I Unlock It? appeared first on VoIP Insider. VoIP Insider


Video conferencing – the ultimate tool for remote working. How to do it right?

The post Video conferencing – the ultimate tool for remote working. How to do it right? appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


Overview: Creating Effective Telehealth Solutions with Grandstream’s GXV Series

Video calls have become indispensable for healthcare institutions during these difficult times and our team heard your needs! During our webinar with Grandstream today, we gave an overview of the Grandstream GXV Series and explained how you can create an effective telehealth solution with these devices. If you missed the webinar or you want to review again, click below to watch our recap video! Why Grandstream’s GXV Series? The GXV series includes three models: The GXV3380, GXV3370, and GXV3350. This series provides flexible video platform support, which allows doctors and nurses to conduct remote medical diagnosis and consultations with patients through video calls. These video phones also support an easy-to-use Android user interface, giving you full access to all Android apps & Google services!  See more features: Big button dialer for senior homes Flexible user audio options: handset, speakerphone, Bluetooth speakers/headsets Up to 16 lines 8’’, 7’’ or 5’’ touch screen HDMI output video to larger TV screens Learn more Download our presentation slides to learn more! Who are the ideal users for Grandstream’s Telehealth Solution? Hospitals and multi-site healthcare organizations Senior and veteran living facilities Doctor’s offices Dentists, chiropractors, physical therapists More applications & businesses Click here to read a case study: Grandstream’s Android Video IP Phones Provide Telehealth…


8 conseils à l’heure de la « responsabilité numérique »

Le confinement entraîne des pics de consommation qui mettent à rude épreuve les infrastructures télécoms. La « responsabilité numérique » de chacun est engagée.   Si les opérateurs européens se disent prêts à gérer la crise, tous appellent à la « responsabilité numérique » de chacun…. L’article 8 conseils à l’heure de la « responsabilité numérique » est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


Coronavirus: Effective Strategies and Tools for Remote Work During a Pandemic

The newest coronavirus outbreak has led more companies to implement remote work arrangements in their organization. If your company is interested in implementing a remote work policy, we can help guide you through the process. The post Coronavirus: Effective Strategies and Tools for Remote Work During a Pandemic appeared first on Vidyo Blog. Vidyo Blog


Working from home phones that are affordable and reliable

If your business is transitioning to working from home and you need to equip your employees with desk phones that they can use at home VoIP supply’s Refresh line of refurbished phones is a great option. Refresh offers used phones that are in great shape both in appearance and in functionality. And best of all, they cost a fraction of the cost of new phones.  What’s better? We stand behind our Refresh catalog and for that reason,, all Refresh phones come with a full 1-year warranty. If anything is wrong with the phone you can either get it serviced or get a replacement.  To learn how we select our Refresh phones and get them ready to place in our inventory, check out our Refresh Process here. Yealink T46S   $ 124.99 The Yealink T46S is a great solution for the professional employee that needs a high definition phone with Opus support and an enhanced speaker. It offers a beautiful color, touch display with options for both Bluetooth and WiFi via USB. The T46S can also be a perfect fit for the hearing impaired as it is hearing aid compatible (HAC).  Yealink T46S Top Features: 4.3-inch 480 x 272-pixel color touch screen USB2.0 Opus Up to 16 SIP accounts Paperless label design…


World Backup Day – 31st March!

The post World Backup Day – 31st March! appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


5 Poly Home Office Bundles for Efficient Remote Working

Are you a little lost in the search for your work-from-home communication equipment? We have you covered! During our co-hosted Poly webinar this month, our team introduced the five most popular home office bundles from Poly that will make your remote working as smooth as possible. Let’s check them out:  Download the presentation slides here! 1. Simple Setup Bundle Blackwire Headset Eagle-Eye Mini Camera If you want something with a quick setup, check out the Blackwire 5220 headset and EagleEye Mini camera. This simple bundle will instantly add quality audio and video collaboration to your home office. 2. Versatile Home Office Bundle Calisto 5200 Speakerphone Voyager 4220 UC Headset Eagle-Eye Mini Camera  The Voyager 4220 UC headset, Calisto speakerphone, and EagleEye Mini camera offer easy multiple connection options which are important for working remotely so you can stay connected at all times.  3. All Day Video Conferencing Bundle Voyager Focus UC Calisto 7200 Eagle-eye Cube Camera The Voyager Focus noise-canceling headset, Calisto 5200 speakerphone, and EagleEye Cube camera are the best combination for all-day video conferencing. This bundle allows users to listen comfortably and move about during meetings. 4. Remote Contact Center Bundle: EncorePro 500 USB Headset EagleEye Mini camera  This bundle will ensure your contact center team continues to deliver…


My Home is my Office

Mobiles Arbeiten in der Corona-Krise – effiziente und sichere Kommunikationslösungen helfen dabei Home-Office oder auch mobiles Arbeiten ist eigentlich kein wirklich neues Thema. Viele von uns kennen und nutzen es bereits, denn es bietet viele Vorteile, allen voran räumliche und zeitliche Flexibilität. In Stellenausschreibungen wird mit der Möglichkeit, mobil zu Der Originalartikel My Home is my Office wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Remote working benefits for companies and employees thanks to cloud telephony

The post Remote working benefits for companies and employees thanks to cloud telephony appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


7 Tips On How to Work From Home

Many of our customers have never worked from home before, and for some it can be an overwhelming situation, especially now, with your kids being at home. We here at VoIP Supply have always had a work from home policy, and we wanted to share some of our favorite tips!  Communication is Key It’s very important that you keep your colleagues and even your kids in the loop!  Start a group chat with your team and ensure people are checking in. Simple things like letting your team know when you are taking breaks, in meetings, etc. It’s also important to let your family (who might be at home with you) know these things too. Showing them your calendar for the day can be very useful, especially for when you need to make those important calls! on when you will be on important call (my babysitter actually asked me this, so thank you Ariel!). Stick With Your Daily Routine Keeping your daily routine as normal as possible will help keep everyone in a better mood. I know it can be difficult, but set that alarm, get up and try  to do what you would do if you were going into the office or taking your kids to school. Set Your Work…


SIP – PFSense : Comment résoudre une perte d’enregistrement

Les postes sont localisés sur un site et passe par internet pour accéder au serveur de téléphonie VoIP SIP qui est situé derrière un PFSense. Vous constatez un défaut d’enregistrement de vos téléphones SIP pendant plusieurs minutes, ceux-ci affichant un message « No service » ou « prov. server failed ». Vous devez surement faire face à un timeout d’état de la table NAT du firewall PFSense. En effet, ce timeout doit-être inférieur à la fréquence de ré-enregistrement des postes SIP ! Les délais d’expiration UDP par défaut dans PFSense sont trop faibles pour certains services VoIP. Si les téléphones fonctionnent principalement, mais se déconnectent de manière aléatoire, il faut modifier les options d’optimisation du pare-feu sur les mettant sur « Conservateur » sous Système> Avancé, onglet Pare-feu / NAT. Un système de keep-alive (ou autrement un ping SIP avec un message OPTION) ou une réinscription sur le poste téléphonique pendant une durée plus faible, environ 20 à 30 secondes, peut également aider, et est souvent une meilleure solution. Cet article SIP – PFSense : Comment résoudre une perte d’enregistrement est apparu en premier sur Blog des télécoms – Par Mathias, expert télécom rédigé par Mathias. Blog des télécoms


Remote working benefits for companies and employees thanks to cloud telephony

The post Remote working benefits for companies and employees thanks to cloud telephony appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


7 Best Headsets for Working From Home (WFH)

Are you prepared for working from home? Remote working can be quite different from working in the office. Noise cancelling, quick disconnect, binaural or monaural, ….there are so many features you have to consider. Why not let our team do the research for you? Check out our 7 top-pick headsets for working from home employees.  #1 Jabra Biz 1500 Duo QD The Biz 1500 is one of the most affordable headsets from Jabra designed for call center staff and remote workers. These headsets are comfortable for all day use and they come with advanced features such as noise cancelling, 270 degree boom arm, and more.  #2 Jabra Evolve 20  Jabra’s Evolve 20 is another great VoIP headset for working from home. Mono and binaural options are both available. These headsets feature Digital Signaling Processing (DSP) for reducing background noise. They also come with comfortable foam ear cushions and an adjustable mic boom to make this a convertible, versatile headset!  #3 Jabra Evolve 40 Similar to Jabra’s Evolve 20, the evolve 40 is a corded stereo headset for VoIP softphones, mobile phones and tablets. This VoIP headset is built with great noise cancelling technology and it is adaptable with USB using its 3.5 mm jack to connect to your device. #4…


The Impact of Telehealth in Rural Areas

Telehealth is changing the way underserved communities in rural areas receive medical care by delivering health care through technology like computers and mobile phones. It helps diminish the barriers to care for people who live too far from specialists, people with limited mobility, or people who don’t have access to transportation. The post The Impact of Telehealth in Rural Areas appeared first on Vidyo Blog. Vidyo Blog


5 bonnes raisons d’adopter un outil de gestion de flotte mobile

Des centaines d’appareils à répertorier, autant de lignes téléphoniques et des consommations de données qui peuvent vite déraper… Autant de missions qui constituent le quotidien d’un gestionnaire de flotte mobile. Comment dès lors maîtriser efficacement son parc et ses coûts ? En optant pour un… L’article 5 bonnes raisons d’adopter un outil de gestion de flotte mobile est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


What is a VoIP Number?

In the previous post, we talked about what a VoIP phone is and how you can take advantage of it. Now you may be wondering about what a VoIP number is. Let’s talk about it! What is a VoIP Number? A VoIP number is the number you use to make voice calls with your contacts. Depending on how you set up your service, these VoIP calls can be completed through a VoIP desk phone, a regular landline telephone converted by an adapter, or even through your cellular phone. Basically your VoIP number is the number that will show on the other end of the phone call so your contact can recognize you. International Direct In-Dial Numbers (DIDs) Most of the VoIP service providers now are able to provide you with international DIDs. This will give your business a worldwide presence with direct in-dial numbers, making it easy for you to expand your international reach.  More VoIP Call Features That’s not all! VoIP has a lot of potential. There are many more VoIP call features you can take advantage fo to make efficient calls such as: Find Me/Follow Me – you control how your calls are directed! Voicemail to Text – instantly transcribe and send your voicemail to your email Auto…


Zero Touch Provisioning mit Sicherheit

Welcher Fachhändler oder Reseller kennt das nicht? Je mehr Endgeräte an einer Telekommunikationsanlage genutzt werden, desto höher ist der Zeitaufwand beim Einrichten und Konfigurieren. Abhilfe bietet hier zentrales Provisioning, das Aufwand und Zeit bei der Erstinstallation der IP-Endgeräte in der TK-Anlage deutlich reduziert. Darüber hinaus können im laufenden Betrieb, Änderungen Der Originalartikel Zero Touch Provisioning mit Sicherheit wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog