8 conseils à l’heure de la « responsabilité numérique »

Le confinement entraîne des pics de consommation qui mettent à rude épreuve les infrastructures télécoms. La « responsabilité numérique » de chacun est engagée.   Si les opérateurs européens se disent prêts à gérer la crise, tous appellent à la « responsabilité numérique » de chacun…. L’article 8 conseils à l’heure de la « responsabilité numérique » est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


Coronavirus: Effective Strategies and Tools for Remote Work During a Pandemic

The newest coronavirus outbreak has led more companies to implement remote work arrangements in their organization. If your company is interested in implementing a remote work policy, we can help guide you through the process. The post Coronavirus: Effective Strategies and Tools for Remote Work During a Pandemic appeared first on Vidyo Blog. Vidyo Blog


Working from home phones that are affordable and reliable

If your business is transitioning to working from home and you need to equip your employees with desk phones that they can use at home VoIP supply’s Refresh line of refurbished phones is a great option. Refresh offers used phones that are in great shape both in appearance and in functionality. And best of all, they cost a fraction of the cost of new phones.  What’s better? We stand behind our Refresh catalog and for that reason,, all Refresh phones come with a full 1-year warranty. If anything is wrong with the phone you can either get it serviced or get a replacement.  To learn how we select our Refresh phones and get them ready to place in our inventory, check out our Refresh Process here. Yealink T46S   $ 124.99 The Yealink T46S is a great solution for the professional employee that needs a high definition phone with Opus support and an enhanced speaker. It offers a beautiful color, touch display with options for both Bluetooth and WiFi via USB. The T46S can also be a perfect fit for the hearing impaired as it is hearing aid compatible (HAC).  Yealink T46S Top Features: 4.3-inch 480 x 272-pixel color touch screen USB2.0 Opus Up to 16 SIP accounts Paperless label design…


World Backup Day – 31st March!

The post World Backup Day – 31st March! appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


5 Poly Home Office Bundles for Efficient Remote Working

Are you a little lost in the search for your work-from-home communication equipment? We have you covered! During our co-hosted Poly webinar this month, our team introduced the five most popular home office bundles from Poly that will make your remote working as smooth as possible. Let’s check them out:  Download the presentation slides here! 1. Simple Setup Bundle Blackwire Headset Eagle-Eye Mini Camera If you want something with a quick setup, check out the Blackwire 5220 headset and EagleEye Mini camera. This simple bundle will instantly add quality audio and video collaboration to your home office. 2. Versatile Home Office Bundle Calisto 5200 Speakerphone Voyager 4220 UC Headset Eagle-Eye Mini Camera  The Voyager 4220 UC headset, Calisto speakerphone, and EagleEye Mini camera offer easy multiple connection options which are important for working remotely so you can stay connected at all times.  3. All Day Video Conferencing Bundle Voyager Focus UC Calisto 7200 Eagle-eye Cube Camera The Voyager Focus noise-canceling headset, Calisto 5200 speakerphone, and EagleEye Cube camera are the best combination for all-day video conferencing. This bundle allows users to listen comfortably and move about during meetings. 4. Remote Contact Center Bundle: EncorePro 500 USB Headset EagleEye Mini camera  This bundle will ensure your contact center team continues to deliver…


My Home is my Office

Mobiles Arbeiten in der Corona-Krise – effiziente und sichere Kommunikationslösungen helfen dabei Home-Office oder auch mobiles Arbeiten ist eigentlich kein wirklich neues Thema. Viele von uns kennen und nutzen es bereits, denn es bietet viele Vorteile, allen voran räumliche und zeitliche Flexibilität. In Stellenausschreibungen wird mit der Möglichkeit, mobil zu Der Originalartikel My Home is my Office wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


Remote working benefits for companies and employees thanks to cloud telephony

The post Remote working benefits for companies and employees thanks to cloud telephony appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


7 Tips On How to Work From Home

Many of our customers have never worked from home before, and for some it can be an overwhelming situation, especially now, with your kids being at home. We here at VoIP Supply have always had a work from home policy, and we wanted to share some of our favorite tips!  Communication is Key It’s very important that you keep your colleagues and even your kids in the loop!  Start a group chat with your team and ensure people are checking in. Simple things like letting your team know when you are taking breaks, in meetings, etc. It’s also important to let your family (who might be at home with you) know these things too. Showing them your calendar for the day can be very useful, especially for when you need to make those important calls! on when you will be on important call (my babysitter actually asked me this, so thank you Ariel!). Stick With Your Daily Routine Keeping your daily routine as normal as possible will help keep everyone in a better mood. I know it can be difficult, but set that alarm, get up and try  to do what you would do if you were going into the office or taking your kids to school. Set Your Work…


SIP – PFSense : Comment résoudre une perte d’enregistrement

Les postes sont localisés sur un site et passe par internet pour accéder au serveur de téléphonie VoIP SIP qui est situé derrière un PFSense. Vous constatez un défaut d’enregistrement de vos téléphones SIP pendant plusieurs minutes, ceux-ci affichant un message « No service » ou « prov. server failed ». Vous devez surement faire face à un timeout d’état de la table NAT du firewall PFSense. En effet, ce timeout doit-être inférieur à la fréquence de ré-enregistrement des postes SIP ! Les délais d’expiration UDP par défaut dans PFSense sont trop faibles pour certains services VoIP. Si les téléphones fonctionnent principalement, mais se déconnectent de manière aléatoire, il faut modifier les options d’optimisation du pare-feu sur les mettant sur « Conservateur » sous Système> Avancé, onglet Pare-feu / NAT. Un système de keep-alive (ou autrement un ping SIP avec un message OPTION) ou une réinscription sur le poste téléphonique pendant une durée plus faible, environ 20 à 30 secondes, peut également aider, et est souvent une meilleure solution. Cet article SIP – PFSense : Comment résoudre une perte d’enregistrement est apparu en premier sur Blog des télécoms – Par Mathias, expert télécom rédigé par Mathias. Blog des télécoms


Remote working benefits for companies and employees thanks to cloud telephony

The post Remote working benefits for companies and employees thanks to cloud telephony appeared first on MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions. MIXvoip: Smart Business Telephony, Cloud SIP and Internet solutions


7 Best Headsets for Working From Home (WFH)

Are you prepared for working from home? Remote working can be quite different from working in the office. Noise cancelling, quick disconnect, binaural or monaural, ….there are so many features you have to consider. Why not let our team do the research for you? Check out our 7 top-pick headsets for working from home employees.  #1 Jabra Biz 1500 Duo QD The Biz 1500 is one of the most affordable headsets from Jabra designed for call center staff and remote workers. These headsets are comfortable for all day use and they come with advanced features such as noise cancelling, 270 degree boom arm, and more.  #2 Jabra Evolve 20  Jabra’s Evolve 20 is another great VoIP headset for working from home. Mono and binaural options are both available. These headsets feature Digital Signaling Processing (DSP) for reducing background noise. They also come with comfortable foam ear cushions and an adjustable mic boom to make this a convertible, versatile headset!  #3 Jabra Evolve 40 Similar to Jabra’s Evolve 20, the evolve 40 is a corded stereo headset for VoIP softphones, mobile phones and tablets. This VoIP headset is built with great noise cancelling technology and it is adaptable with USB using its 3.5 mm jack to connect to your device. #4…


The Impact of Telehealth in Rural Areas

Telehealth is changing the way underserved communities in rural areas receive medical care by delivering health care through technology like computers and mobile phones. It helps diminish the barriers to care for people who live too far from specialists, people with limited mobility, or people who don’t have access to transportation. The post The Impact of Telehealth in Rural Areas appeared first on Vidyo Blog. Vidyo Blog


5 bonnes raisons d’adopter un outil de gestion de flotte mobile

Des centaines d’appareils à répertorier, autant de lignes téléphoniques et des consommations de données qui peuvent vite déraper… Autant de missions qui constituent le quotidien d’un gestionnaire de flotte mobile. Comment dès lors maîtriser efficacement son parc et ses coûts ? En optant pour un… L’article 5 bonnes raisons d’adopter un outil de gestion de flotte mobile est apparu en premier sur ICT Experts Luxembourg. ICT Experts Luxembourg


What is a VoIP Number?

In the previous post, we talked about what a VoIP phone is and how you can take advantage of it. Now you may be wondering about what a VoIP number is. Let’s talk about it! What is a VoIP Number? A VoIP number is the number you use to make voice calls with your contacts. Depending on how you set up your service, these VoIP calls can be completed through a VoIP desk phone, a regular landline telephone converted by an adapter, or even through your cellular phone. Basically your VoIP number is the number that will show on the other end of the phone call so your contact can recognize you. International Direct In-Dial Numbers (DIDs) Most of the VoIP service providers now are able to provide you with international DIDs. This will give your business a worldwide presence with direct in-dial numbers, making it easy for you to expand your international reach.  More VoIP Call Features That’s not all! VoIP has a lot of potential. There are many more VoIP call features you can take advantage fo to make efficient calls such as: Find Me/Follow Me – you control how your calls are directed! Voicemail to Text – instantly transcribe and send your voicemail to your email Auto…


Zero Touch Provisioning mit Sicherheit

Welcher Fachhändler oder Reseller kennt das nicht? Je mehr Endgeräte an einer Telekommunikationsanlage genutzt werden, desto höher ist der Zeitaufwand beim Einrichten und Konfigurieren. Abhilfe bietet hier zentrales Provisioning, das Aufwand und Zeit bei der Erstinstallation der IP-Endgeräte in der TK-Anlage deutlich reduziert. Darüber hinaus können im laufenden Betrieb, Änderungen Der Originalartikel Zero Touch Provisioning mit Sicherheit wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


What is a VoIP Phone?

In the last post, we talked about what SIP is and how it works. Today, we are going to go one step further to discuss what a VoIP phone is and how to select your VoIP phones. Let’s get started!  What is a VoIP Phone?  A VoIP phone is a telephone with built-in IP technology and transport protocols that is used in conjunction with a VoIP phone system or VoIP service allowing you to send and receive calls. VoIP phones are similar to a traditional desktop telephone (landline) except it uses a different underlying technology (IP).  VoIP phones come with many varieties including corded VoIP phones, wireless VoIP phones, USB phones, video phones, conference phones and more! Click here to see more types of VoIP phones! How to select your VoIP Phones There’s a VoIP phone for every role! Selecting your ideal VoIP phone doesn’t have to be complicated. You can start from answering a few questions: 1. What phone system or VoIP service provider are you using? It’s important to make sure that your phone is compatible with your VoIP phone system or service provider! Many of our customers thought they could just plug in the phone and get it work with any provider. That’s not true! You can…


Sparrow : Wazo PBX sur Raspberry Pi

Le jeune projet Sparrow propose un build non officiel de l’architecture armhf de plateforme Wazo. Il vous permet d’héberger un système téléphonique VoIP Open Source complet et programmable sur un Raspberry Pi. Un autre projet qui semble maintenant peu maintenu permettait d’installer un système Xivo ou Wazo (mais en 18.03) sur Raspberry, Raspvivo. J’apprécie particulièrement cette architecture, car elle permet de manière efficace et avec une faible consommation de faire fonctionner des services performants. Dans la même veine, mais j’en parlerai dans un autre article, j’ai fait fonctionner la plateforme de class 4 de Wazo sur un cluster Kubernetes à base de cartes Raspberry. J’aime bien la définition de Wazo : Wazo Platform is an Open Source project writen in python who gets the best from Asterisk and Kamailio to build a telecom platform. Sparrow peut fonctionner sur n’importe quel système avec une architecture armhf. Il est néanmoins recommandé 2 Go de RAM et une carte SD rapide industrielle d’une taille d’au moins 16 Go. Attention au volume des messages de logs, des backups et surtout des messages vocaux, le chiffre annoncé étant un minimum ! La dernière version est basée sur Wazo 20.01. C’est la seconde version de Sparrow, la première release datant du 3 janvier 2020. L’ensemble des…


Fermeture des commentaires

La gestion des commentaires étant une activité demandant du temps du fait du nombre trop important de spammer, j’ai pris la décision de supprimer les commentaires de mon blog. Je souhaite aussi migrer le blog en pages statiques pour réduire mon empreinte carbone (et plein de petits trucs sympas, une meilleure sécurité …) et les commentaires devaient être externalisés ou supprimés. Je les ai supprimé n’étant pas un fan de système de type Disqus. Par contre, certains échanges étant intéressant, j’ai ouvert une communauté reddit pour cela : https://www.reddit.com/r/blog_des_telecoms Cet article Fermeture des commentaires est apparu en premier sur Blog des télécoms – Par Mathias, expert télécom rédigé par Mathias. Blog des télécoms


What Hospitality Platforms Are Fanvil’s H Series IP Phones Certified On?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.  In previous Mom’s calling Q&A series, we have discussed: Fanvil X6 IP Phone Failed to Transfer Calls via PBXs. Today, we have more new real questions and answers from VoIP users just like you.   Are Fanvil’s H Series Hotel Phones Certified with 3CX? Q: What Hospitality Platforms Are Fanvil’s H Series IP Phones Certified On? A: As of now, Fanvil’s H Series hotel phones are certified with 3CX and 3CX has its own hotel modules. The 3CX Hotel Module is an optional module for 3CX Phone System and turns it into a full featured Hotel PBX. The 3CX Hotel module is available with or without PMS (Property Management System) integration.  Learn more about 3CX hotel module here! STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591 The post What Hospitality Platforms Are Fanvil’s H Series IP Phones Certified On? appeared first on VoIP Insider. VoIP…


Coronavirus Prevention Tips and Telehealth Applications

The post Coronavirus Prevention Tips and Telehealth Applications appeared first on Vidyo Blog. Vidyo Blog


[Solved] Fanvil X6 IP Phone Failed to Transfer Calls via PBXs

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.  In previous Mom’s calling Q&A series, we have discussed: How do you find your missing VVX D230. Today, we have more new questions and answers from VoIP users just like you.   Fanvil X6 IP Phone Failed to Transfer Calls Q: My Fanvil X6 IP phone has been having issues transferring calls via my PBX, how do I fix this? A: The issue could be caused by PBX failure. Fanvil’s X6 IP phone SDP (Session Description Protocol) owns the video function and your PBX might not support its video capability, unfortunately. This will cause rejection to holds and/or transfers. You will need to change your X6 IP phone video function to “Diable” to avoid the PBX failure. STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591  The post [Solved] Fanvil X6 IP Phone Failed to Transfer Calls via PBXs appeared first on VoIP Insider. VoIP Insider


Die COMfortel D-Serie: Premium SIP-Telefonie für On-Premises-PBX und Cloud-Lösungen

Wie die kleineren Modelle COMfortel D-100 und D-200 bietet auch das COMfortel D-400 viele Premiumfunktionen für IP-basierte Kommunikationslösungen „Made in Germany“. Neben dem modernen, aber zeitlosen Design standen bei der Entwicklung vor allem Usability und Sicherheitsaspekte, wie z. B. OpenVPN oder die Verschlüsselung über IPSec im Vordergrund.                 Der Originalartikel Die COMfortel D-Serie: Premium SIP-Telefonie für On-Premises-PBX und Cloud-Lösungen wurde zuerst auf dem Auerswald Clever Blog veröffentlicht Auerswald Clever Blog. Auerswald Clever Blog


How to Switch Mobotix’s M73 IP Camera Boot Options

Mobotix M73 High-End IP Camera is one of our latest and popular IP cameras at VoIP Supply. Today we are going to demonstrate how to read, switch and select a boot option on the camera. Let’s get to it! By default, your M73 IP camera starts as DHCP client and automatically tries to get an IP address from a DHCP server. To start the camera in a different mode, users can activate the boot menu of the camera and select the desired boot option. First, you need to know how to read the boot options. Check out the table below to see the boot options and the corresponding number of flashes:  How to Read Mobotix M73 Boot Options How to Switch and Select a Boot Option on M73 IP Camera To switch the boot option, briefly press the key of the M73 camera. The camera will return to the first boot option after the last option.  When you see the boot option you want, simply long press the key to select and the camera will confirm the selection by flashing the LED rapidly for 3 seconds. After 20 second, you will hear a sound according to the table above. That’s it! Did you successfully change the boot option? M73 is…


Xorcom CloudPhone Mobile App is Now Available for iOS and Android!

Xorcom CloudPhone, a SIP softphone for Xorcom PBX extensions, is now available for iOS and Android! This app is fully integrated with executive-grade features and it is compatible with all Xorcom VoIP PBX systems. What’s Cool About Xorcom’s New Mobile App? Now users can use the extension and contacts on their mobile phone and set do-not-disturb schedules, transfer calls record calls and more! Also, your mobile number won’t be seen when making calls using CloudPhone and you’ll be reachable on your direct office phone number. With CloudPhone, all users and call flow are centrally managed in CompletePBX. Learn how to set up CloudPhone Softphone on CompletePBX here! What do you think about Xorcom’s new softphone mobile app? Have you tried it yet? Share your thoughts with us! If you’d like to learn more about Xorcom updates, visit our Xorcom page or give us a call at 1-800-398-8647! The post Xorcom CloudPhone Mobile App is Now Available for iOS and Android! appeared first on VoIP Insider. VoIP Insider


Welcome 2020 with Exciting New VoIP Doorphones, VoIP Gateway, IP Camera and More!

Gear up for 2020 with our new VoIP hardware this January! VoIP Supply kicks off this new year with some exciting new innovations from some of our top brands, including Fanvil’s new all-in-one doorphones, Mobotix’s new intelligent camera, Patton’s analog VoIP gateway and so much more! Let’s check them out: Fanvil’s New All-in-one i33V & I33VF Doorphones The Fanvil I33V is an all-one-one access control device that doubles as an intercom and broadcasting solution. The doorphone is a wall-mounted unit that features infrared night vision, supports 2 SIP lines and allows for access control via call, code, or RFID/IC card and indoor switch! The I33VF is the same doorphone but designed for flush-mount installations. These doorphones are coming soon. Stay tuned! Patton SmartNode SN200 Analog Telephone Adapter & VoIP Gateway The SN200 Series are Patton’s latest analog telephone adapter and VoIP gateways. These units support a variety of telephony interfaces, from 1 to 4 simultaneous calls with options for FXS and FXO ports available for survivability or number portability during the ALL-IP migration phase. The Patton SN200 series are interoperable for voice and T.38 fax with leading SIP service providers, Softswitch vendors, and major IP-PBX manufacturers. The SN200 Series is now currently available! Don’t forget to take advantage of our…


Vidéo d’installation et de déploiement d’une instance WAZO UC en moins de 3 minutes

Découvrez dans notre courte vidéo comment installer et déployer une solution UC en moins de 3 minutes avec la console de gestion Wazo Portal sur AWS.   Cet article Vidéo d’installation et de déploiement d’une instance WAZO UC en moins de 3 minutes est apparu en premier sur Blog des télécoms – Par Mathias, expert télécom rédigé par Mathias. Blog des télécoms


The Snom M-KLE Series – A True Key Line Emulation DECT Solution

Have you ever tried Snom’s DECT Phones? If yes, you will know how flexible and easy to use their devices are. During our Snom webinar yesterday, we showcased Snom’s latest innovation, the M-KLE Series DECT Solution. The M-KLE Series includes the M100 KLE, M10 KLE, M10R KLE, and M18 KLE. Businesses can mix and match any of these for up to 10 devices. Some key features we addressed include: Multi-line appearance – Backlit – L1 – L4 on all devices 8 SIP Accounts / 6 concurrent calls Use in Key Line or non-key-line mode Intercom, privacy mode Reboot via XML push Connect up to 10 handsets/desksets per base Key Line Emulation System Snom is the only manufacturer offering a true key-line emulation system, a feature that allows users to handle shared line appearances locally without the need of a service provider. Click here to learn more about the M-KLE features! In the webinar, we also discussed Snom’s single-cell and multi-cell DECT solutions. Check out a comparison chart here: If you missed our webinar, don’t forget to download the presentation slides here! The webinar recording is coming soon. Stay tuned! Upcoming Snom Webinar VoIP Supply and Snom are co-hosting another webinar on February 5th, at 2 PM to discuss Snom’s wireless…


How to Find a Missing VVX D230 Wireless Handset

Did you misplace your DECT handset again? If you are using the VVX D230 handset, you will be able to locate it with ease!  How to Find a Missing VVX D230 Wireless Handset As long as your VVX D230 handset is within the range, it’s easy to locate your handset. Indoors, a VVX D230 handset can be located up to 165 feet away from the base station. Outdoors, it can be located up to 980 feet away. Simply press “Find” on the base station, the handset will ring until answered. That’s it! Did you find your wireless handset? Learn more VVX D230 features here. Don’t forget to also  join our upcoming Poly webinar to learn more about the D230 handset! The post How to Find a Missing VVX D230 Wireless Handset appeared first on VoIP Insider. VoIP Insider


Algo 8186: A Wideband IP Horn Speaker for Emergency Alerting

Safety is a top priority in your facility, and that’s where Algo’s 8186 IP speaker comes into play! This weatherproof SIP compliant IP loudspeaker is designed for voice paging, loud ringing, and emergency and security alerting. Whether you have a large warehouse, production floor, parking lot or a school playground, the Algo 8186 has you covered!  Mix and Match your Paging Solution with Algo Did you know you can mix and match your desired paging system with all Algo IP paging devices? Algo’s 8186 IP speaker is compatible with Algo’s 1202 high visibility call button and the 1203 single gang call switch. These buttons can be programmed through the web interface to send emergency notification via voice paging. See an application scenario below: Algo 8186 Key Features: Made in Canada Wideband G.722 codec support for HD Voice Multicast receive or broadcast capability Syn-Apps SA-Announce SIP compatibility with all leading UC vendors including: Avaya, Broadsoft, Cisco, Digium/Asterisk, Mitel, Metaswitch, NEC, and Polycom to name a few Configurable through web interface Auto-provisioning (i.e., TFTP, FTP, HTTP) SNMP supervision Download the Algo 8186 datasheet hereLearn more about Algo’s 8186 paging speaker on our website or simply give us a call at 1-800-398-8647! The post Algo 8186: A Wideband IP Horn Speaker for Emergency…


Troubleshooting: How to Pair a BlueParrott B250-XT VoIP Headset

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.  In previous Mom’s calling Q&A series, we have discussed: What is IP Faxing? Today, we have more new real questions and answers from VoIP users just like you.   My BlueParrott Headset Won’t Pair, What Can I Do? Q: My BlueParrott B250-XT headsets are not connecting to phones. What should I do? A: You can try different power supplies to make sure the issue is not from a bad charging cord. And then try the following steps to pair your BlueParrott headset with your phone: Turn your headset on and try pair it with your phone by holding the pairing button on the headset Once you hear “discovering”, enter the default password “0000” If the headset still won’t connect to your phone, contact technical support. See the user guide for more information. STAY TUNED Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591 The post Troubleshooting: How to…